Baobab Safari Resort

Breakfast was decent with mostly Indonesia local food. Breakfast with the giraffes is expensive and only last 30 mins, not worth it.

Book the safari room for the animal view.. they dont have family room but you can add on extra bed if u bring kids

We recently stayed at Baobab Safari Resort and, unfortunately, our experience did not meet expectations. At check-in, we were informed of a 300k deposit. We were told it could be paid by card, but when we tried both Visa and MasterCard, neither worked. In the end, we had to pay by cash. Considering the popularity of this hotel with international guests, we felt it would be more convenient if a wider range of cards were accepted. The explanation we received about the “open booking” payment process was not very clear, which added to our confusion. Receptionist could not explain in english properly too. We also had some issues with the shuttle service to Taman Safari Prigen. The hotel explained that the shuttle would only be available 30 minutes after the zoo opened, which was fine. However, when the time came, the shuttle was very delayed. Later, we noticed that another family had been given a booking for transport to the zoo at 8:30 am, which left us feeling that the process for arranging transport could have been handled more consistently. Additionally, when we arrived at the zoo, we were asked to show a voucher for resort guests, but none had been provided to us by the hotel. The room itself felt a little dated. The TV and cabinets looked old, the bed was not very comfortable, and the towels were worn out at the edges. For the price and reputation of the resort, we expected the rooms to be in better condition. Mind you, the price of the resort was double from others. The highlight of our stay was the breakfast with the giraffes. Although the session was only about 20 minutes, we thoroughly enjoyed it, and the photos taken by staff turned out very well. It was a unique experience that we appreciated. Overall, while we truly enjoyed the giraffe breakfast, many other aspects of our stay were disappointing. If you are mainly interested in the breakfast experience, it might be worth staying for just one night (do call in advance to book, as it is popular). Otherwise, we personally would not choose to stay here again.

The place looks amazing and beautiful with the animals roaming free. Loved the feeding the giraffe session. Staff are very friendly and helpful. However the place is a lil far off with lack of food options (only 1 restaurant open on weekdays) and for a kid friendly hotel, there is a lack of kid cutleries, the room toilet was slippery and the play room was very rundown. We also got many bed bug bites. After making a complaint, they did change our room, gave us an upgrade although I did feel that our previous room was better than the upgraded one. All in all, good for a 2 night stay

It was the best experience fir us. The kids 10 & 11 really liked it. The capibaras for my daughter and feeding dangerous animals for my son. Loved the breakfast