Hotel Casa Zañartu

Location near city center. Staff service is very good. Cleanliness is average. No fridge in room but there is a common fridge near reception. Breakfast is also average.

The staff is by far the best of any ive ever stayed at (and i travel alot). They speak some english and go way beyond in their effort to make your stay perfect. The building is so beautifully persevered antique..the parque flooring is breathtaking. Yoga right next door in as iconic building. Its people that make a place and the staff from front desk to dining are stellar. You will feel at home at Casa zanartu..wonderful

This hotel is located in what it used to be an old very large private house built in the late 1890's. Of course it is no up to the 21st. century. Our room was on the second floor with no elevator. I am incapacitated so I went up to our room with help from two staff members, and stayed there until the time to go to the airport the next day. The room is not air conditioned, so we had to the windows open to get some air. The bathroom is tiny and you have to be a contortionist to get in and close the the door, no toilet paper holder, so a roll was left on top of the toilet water tank. Only one towell holder, so the other towells were left on the beds. Don't forget the towells before getting in to the bathroom. Be carefull about what you need, because there is no telephone to call the front desk. Well, I guess you get the picture.

Staff is extremly kind and helpful , excellent location 5 minutes walk from Plaza Major, spacious room.

Good location near tourist areas. Breakfast consists of a ham and cheese sandwich and small cup of cereal and yogurt. Cleanliness is average. No fridge in room but there’s a refrigerator in the common area. Front desk service was excellent.

We had a very poor experience staying in this hotel. They gave us their worst room because we had booked via ******* and had a special offer. The room was very small ( not like the photos) , after complaining they moved us to a bigger but super noisy room. They were asking for extra money for this. The breakfast was so limited and poor, serving commercial Nescafe with hot boil as coffee! Although it looks like a charming hotel, I do Not recommend it. We checked out and booked in another hotel for the following day for much better rates and waaaaay more comfort.

we stayed two nights there. It is close to all major attractions in Santiago. Staffs are super nice. Breakfast is not buffet style but a set breakfast that include juice, yogurts, fruit/nuts, toasts, ham, cheese, egg etc. Free coffee is instant coffee. They charge a very reasonable fee for regular coffee. You can order extra if the free breakfast is not enough for you.

This hotel is located in a large historic house conveniently located near Santa Ana station and walking distance from major landmarks like Plaza de Armas and Plaza de la Constitucion. The rooms are very basic and not equipped with a bar fridge, closet, iron, etc.. There is a fridge downstairs if you need to keep some leftover food cold. There was a strong smell from the bathroom, but this may be related to the city's sewer system. Most staff we interacted with were able to communicate in good English and were very attentive to our needs. In fact, they were able to move us to a different room with A/C after spending a night in a room with a fan. Our new room was smaller and on the third floor (there is no elelvator!) but we agreed to this trade off given the hot temperature at the time. We didn't feel unsafe walking around but we would not venture out very late at night - same applies every where in Santiago. If you are looking for more hustly and bustle, this is not the place for you. However, if you are looking for something quiet and nearby the historic centre and a subway station, this is not a bad option.