The Oasis at Grace Bay

We loved everything about the property and especially the staff. Would love to have had a gym to work out in.

The name Oasis says it all. We had a wonderful time. Beautifully decorated and landscaped, staff went above and beyond, room was spotless and comfortable. Excellent location. Loved the golf cart shuttle to the beach, comfy beach loungers 2nd convenient food delivery and cold water dispenser. Walking distance to shops and restaurants. Absolutely loved it!

I booked this resort based on reviews on ******* and search of five star hotels. However the room certainly didn't match the pictures as it was old and dated. There are no amenities like pool bar and to get to the beach you had to catch a shuttle or walk through an unpaved parking lot, use another resorts bathroom while there and wait an hour for food delivery to the beach. Staff were friendly.

We stayed at the hotel family of 4 during New Year break. Overall hotel is OK. Beds are very comfortable. Cotton sheets. Comfy pillows. comfy blanket. AC works great & quiet. Nice balcony with comfortable sofa. They do great job cleaning rooms every day. Good shower ( standing). It was hard to keep the glass sliding door into the shower fully closed in both room . Out teen kids stayed in a separate room. Rooms are not big but enough. TV works with Netflix. Restaurant food at the hotel is great! you can borrow electic bikes and regular bikes ( that don't work as well). We did not like the pool ( water was cold). There is no store to buy anything near the hotel. There are no snacks, or water in the room. Customer service is not doing much. they can help with questions or get the taxi but thats about it. The minus - the hotel is not on the beach and you have to either walk for 7-10m or take small golf cart. Ordering food at the beach takes a bit of time. Overall we like it. For us staying on the beach is a huge plus. If money is not an issue we would do it next time. Having more than one place to eat at is a huge plus. Oasis has one small restaurant.

I recently had the pleasure of staying at The Oasis at Grace Bay in Turks and Caicos, and I can confidently say that it was a truly unforgettable experience. From the moment I walked through the doors, I was greeted with warmth and genuine hospitality that set the tone for an amazing stay. First and foremost, the staff at The Oasis at Grace Bay deserves a standing ovation. Every single member of the team went above and beyond to make my stay exceptional. Their attentiveness and friendliness truly made me feel like a valued guest. A special shoutout to Kenmar, who not only provided exceptional service but also played a pivotal role in making my proposal to my now fiancé absolutely magical. His attention to detail and dedication made the moment even more special, and for that, I am forever grateful. The culinary experience at the hotel was nothing short of delightful. The on-site restaurant offered a diverse menu that catered to various tastes, and the food was consistently excellent. Each dish was a culinary masterpiece, and the ambiance added an extra layer of enjoyment to every meal. The amenities at The Oasis at Grace Bay were top-notch. Whether it was lounging by the pristine pool, enjoying a pampering session at the spa, or staying active with the complimentary bikes, the hotel had something for everyone. The bikes were a fantastic way to explore the beautiful surroundings, and the convenience of having them readily available added an extra layer of enjoyment to my sta

The property manager lacked customer service skills and did not provide us with the exceptional service promised; he failed to resolve our issues. The staff was very rude and did not take the time to understand our concerns when we expressed dissatisfaction with the assigned room. The staff was very impersonal and uniformed when asking for the lay of the land as tourist. Most of the demeanors were not reflective of the imagery of the Turks & Caicos dream vacation.

Hotel was lovely and the staff were great? but the service at the restaurant was extremely slow.

The property was clean and rooms were great. Staff were very nice. Loved the transportation option to the beach. The beach front chairs, food/drink service availability was definitely a plus. Would recommend this property to anyone traveling with or without kids.

We loved our stay at this property and would definitely stay there again. The entire team was very accommodating and kind to us. It was very private and the pools were well-maintained. The bicycles are a big add-on and allow you to go around town quite easily. Love it