Residence Inn Provo South University

Travel My overall experience at the hotel was mostly positive, with a few areas that could be improved. The service stood out right away. The staff was very friendly and helpful, especially when it came to letting me check in early with no hassle. That flexibility was much appreciated and made the arrival smooth and stress-free. Cleanliness was another strong point. The room, bathroom, and shared spaces were all clean and well-maintained. It felt like care was taken to keep everything neat and in order, which added to my comfort during the stay. One issue, though, was the bedding. While the sheets were clean, they were surprisingly loud—every movement made a crinkling noise that reminded me of paper bags. It wasn’t a major problem, but it did make sleeping less comfortable than it could have been. Breakfast was average. The biggest drawback was that the breakfast sandwiches, even under the heat lamps, were still cold in the center. Additionally, the breakfast area often ran out of items, and it took a while for things to be restocked. A bit more attention in this area would go a long way. In summary, the hotel offered good service and cleanliness, with standout staff. A few small fixes—especially to the bedding and breakfast—could improve the overall experience. I’d consider staying here again, especially because of the great staff and easy check-in.

Best room/hotel experience we have had in years. Reasonable price, great set-up in the room, comfortable bed and pillows. Spotless and in great condition. Easy access. Friendly, helpful staff. Will definitely stay again if we need a hotel in the area.

The room was spacious and comfortable. The facilities are modern and very nice. Kitchen was great! We used the laundry facilities and they were clean and efficient---easy to pay with an app. We were happy they had hot breakfast options. There is a Target close by and many dining options. It is convenient to the freeway. We would stay here again.

Great Choice in Provo Wonderful newer hotel with easy freeway access. Rooms are well appointed and very comfortable

Very clean room with great furniture, kitchenette, and shower. Very well kept condition. Great breakfast options.

The only negative is that there wasn’t a hot tub. Other than that, it was great. Very friendly staff.