Club Mahindra Puducherry

Excellent location with a private beach …& with wonderful facilities for all age groups . Right from Pool table to Beach Quad biking to Village side Cycling expedition… there’s everything. Excellent variety of food with a lot of emphasis on local seafood. Thoroughly enjoyable visit with friends .

Clean spacious rooms, hot shower, good air-conditioning, excellentbHousekeeping. Super food by Chef Mageshkumar.

Overall good experience. They are renovating one side so less crowded, so it was great! Staff is super friendly and feel at home. Chef is very very accommodating and pretty much could get you anything.

My Club Mahindra Puducherry Experience: A Holiday Turned Horrible (26th – 29th October 2025) I rarely write negative reviews, but this one needs to be heard. I’ve stayed at several resorts and always believed hospitality is about care, not luxury. Sadly, at Club Mahindra Puducherry, that belief was broken. It started well. A tilak at check-in gave a sense of warmth. But that was the only moment that felt welcoming. From there, it was a downward spiral. A series of lapses no guest should ever face. 1. The Welcome That Wasn’t We were asked to sit at a dirty table in the lobby, someone else’s half-used welcome drink glass still there. While other guests were offered welcome drinks, we were simply told to be seated till the room was ready. No courtesy. No basic cleanliness. No care. Ten minutes later, my wife, my son, and I were guided to the room. We requested a buggy for my dad, to drop him at the room comfortably, he being 83 and an asthma patient. Out of curiosity, not entitlement, I politely asked the staff why we weren’t offered a welcome drink. Not because we wanted one, but because it reflected a lack of basic attention and consistency in guest treatment. They apologized and promised to send it to the room, but the damage was already done. That first impression set the tone for what was to follow. 2. Ignored Requests & Repeated Delays That evening, around 7:05 PM well before dinner service we called the reception requesting a buggy to pick up my father from the room and drop him at the restaurant. As the dinner was about to begins at 7:30 PM we called in advance to ensure he reached on time. We waited. Twenty-five minutes passed, there was no buggy. When I called again to follow up, the person at the reception nonchalantly asked, “Are there any senior citizens in the room?” Honestly, what kind of question is that? Hadn’t we already filled out the guest details form that clearly mentioned ages? Shouldn’t that information be on record? My father, a senior citizen, was eagerly waiting outside the room for the buggy while the rest of us; my wife, son, and I sat waiting at the restaurant. The buggy finally arrived around 7:50 PM nearly 45 minutes after our first call. This wasn’t just a delay, it’s a complete lapse in basic coordination, communication, and guest care. A resort that claims to offer “world-class hospitality” shouldn’t need reminders to treat senior citizens with dignity and efficiency. 3. The “Water” That Could Have Been Fatal That night, during dinner, we were served with water from a refilled glass bottle, and not from a sealed bottle. We knew from the start that the resort does not provide sealed bottled water anywhere, not in the restaurant, not even in the rooms. My wife took a sip and immediately spat it out onto her plate of food. Alarmed, we inspected the bottle and were shocked to find visible sediment and residue settled at the bottom. When we questioned the staff, they casually said they would “check and get ba

The stay was quite relaxing, and all the staff members were very cooperative, especially those in the restaurants. Geetanjali was particularly attentive, ensuring that my two-year-old daughter was always well-fed.

We had a lovely time and the stay was super comfortable. The food was delicious. The room is super spacious and the bed is so comfortable Special mention to Kavita from housekeeping and Anuradha from the reception to make our stay amazing and helping us.