Hotel Riu Garoé
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto de la Cruz
Hotel Riu Garoé
Calle Dr. Celestino Gonzàlez Padrón, 3, Puerto de la Cruz, Canary Islands 38400, Spain
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When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This family-friendly hotel is 14.9 mi (23.9 km) from Teide National Park and 0.2 mi (0.3 km) from Botanical Gardens.Show More
We Price Match
Highlights
Airport drop-off available
Delicious breakfast
Sparkling clean
Ideal location
Lots to doShow More
Amenities
Sunbathing Area
Outdoor swimming pool
Hiking
Sauna
Spa
Massage Room
Fitness Room
Parking
All Amenities
Property Description
When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This family-friendly hotel is 14.9 mi (23.9 km) from Teide National Park and 0.2 mi (0.3 km) from Botanical Gardens.
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4.5/5
GreatCleanliness4.5
Amenities4.5
Location4.5
Service4.5
All 74 Reviews
Surroundings
Airport: Tenerife North Airport
(25.3km)
Airport: Tenerife South Airport
(89.1km)
Landmarks: Iglesia Ntra. Señora de la Paz
(160m)
Landmarks: Vip Tours Tenerife
(380m)
Landmarks: Botanical Garden
(420m)
Landmarks: Camino a la Playa El Bollullo
(510m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Double/Twin Balcony or Terrace
1 Double bed or 2 Single bed
Has window
Smoking Permitted
Check Availability
2
Double Room With Balcony Or Terrace
Has window
Smoking Permitted
Check Availability
Guest Reviews
4.5/5
Great
74 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
Average for similar properties in Puerto de la Cruz
AI Summary
The accommodation impresses with its cleanliness, friendly staff, and convenient location for hiking. Guests appreciate the diverse breakfast buffet and excellent facilities such as swimming pools, spa, and gym.
Wingman101
November 17, 2024
We stayed in room 409 at the Rui Gareo hotel last week and were very impressed by the attentiveness of the staff, the cleanliness of the hotel and rooms. Our room overlooked the pool as we were on the top floor and you could either catch the glass lift or use the stairs. The room had two single beds pushed together and at leat 3 foot of space either side of the bed. There was also plenty of sockets in the room and also a kettle. The room also had a fridge and safe ( 2 euros a day charge). The bathroom was clean, his and hers sinks together with a walk in rain shower. The wardrobe was large with plenty of hangers. We had half board and the meals were all very good with lots of choice for both breakfast and dinner with more than sufficient tables meant that you could just turn up and get a table. Drinks were reasonable prices for a hotel similar to the UK. Outside there was a 25 min walk to a lovely beach bolleno via a banana plantation. On top was a great restaurant which dished up fresh fish at lunchtime, well worth a visit?. The hotel also provided a courtesy bus which dropped you into The town centre for a sterol down the promenade etc. Also worth a visit is the fresh fish restaurant on the front adjacent to the car park.
256graemeb
October 25, 2024
5th Stay here, this time for our Anniversary. During the Welcome Meeting we were speaking to the New Main Man & mentioned it was our Anniversary on the day & he arranged 2 pieces of very Chocolatey Cake for us, unfortunately it arrived just before dinnertime, & Mrs B is Diabetic, so I had to enjoy it all, but it was a nice touch. The place is still good with the New Man in charge, but not quite as good as before. We will still consider future visits.
Guest User
July 28, 2024
4th stay here, & very happy with having a great relaxing stay in a very nice comfortable hotel, serving great food in a very well run restaurant. A couple of recent changes are that us gentlemen don't need to wear long trousers at dinner, which I like as it is to hot for trousers, but because the rules have been relaxed other guests push it a bit further. Elegant shorts are requested, not commando cargo shorts with a tee shirt. The 2nd change was the restaurant evening meal times, instead of 2 sittings, it now has 1 sitting starting at 18.30 to 22.00. But the big disappointment, apart from missing Luis Hernandes, was that for 2 birthday visits for myself, I got bubbly in the room plus a card, plus more bubbly at dinner time and made to feel a bit more special. So the 1st time we stay for Mrs B's Birthday, she gets Nothing. Obviously the new head honcho sees it as a waste of money, we did see him but there was no interaction with any guests, unlike Luis Hernandez, who was very welcoming & so hands on with us guests Mrs B did enjoy her pampering time in the spa, but even hotel guests have to pay full price.
lisa b
August 8, 2024
From the moment we arrived we were impressed with the welcome form the staff which included a much needed complimentary drink. The rooms are spacious, immaculately cleaned every day with tasteful decor. The restaurant was large and clean, the food was delicious, lots of choice and served hot. As with all the staff at this hotel the restaurant staff and friendly, helpful and seem genuinely happy. The grounds to this hotel are really pretty with lots of different areas to explore and to escape the sun. I really cannot fault this hotel at all. It was a pleasure to stay and would return tomorrow if we could.
midshipman_9
September 15, 2024
Our 5th holiday at the excellent Riu Garoe (pronounced Garroway). The new general manager Mr Blum is charming and approachable. An asset to the hotel. In general we found all the staff to be friendly and helpful. We especially want to thank Gustavos and Veronica the pool attendants. Our room maid Xiamara as in previous holidays always did a fantastic job. The head chef did impressive meals, thank you all in the restaurant. Also a special mention to receptionist Carmen a lovely lady. We can't wait to return.
Nadia A
August 11, 2024
I stayed a week at Garoe. I absolutely loved the hotel from the reception who are brilliant, to the wonderful rooms and cleaning staff. However, the buffet is lacking more local produce and there is no effort made for those people with allergies. There was a couple of Gluten-free bread rolls and croissant but they tasted dreadful. The reception copied my list of allergies, but then the kitchen made no efforts to provide alternative meals or to explain what ingredients were in the meals. The signs of meals only indicated roughly what was in them. Also the restaurant does not provide you with a meal box to take with you on trips that are very early in the morning. You are told you can have an early breakfast at 5-5:30 am but you are not allowed to take anything with you. The Gym needs improvement; the mats are old and dirty and the bicycle is old and does not function. The pool of the hotel is small but is adequate for the size of the hotel and the surrounding is very beautiful. People who stay in this hotel are calm and sportive and it is definitely a hotel where you can relax and enjoy your time in Tenerife.
Guest User
February 19, 2025
This is a lovely hotel in a nice area, the pool and surrounding areas are lovely. The downside for English visitors is most of the staff don't understand English every night in the bar we were served the wrong drinks even after pointing out our order on the menu. If you aren't early dinners for dinner ie before 7.30pm you won't have the same choice as early dinners has they don't seem to replenish, 3 nights running I went for food that was there when I went for my starter but not when I went for my main or desert. These matters be to be addressed.
F3156OSbrendat
January 23, 2025
This was our third visit and we cannot recommend this hotel enough. All the staff are very welcoming and helpful, and the hotel is built in an imaginative and spacious way with lots of pleasant and comfortable place to sit. The pool is attractive and the garden areas are beautiful and well kept. The rooms are very clean and comfortable with a luxury bathroom to enjoy. Now the food, well the buffet has everything you could possibly want with many different choices, and the starters and mains change daily. It is part of the reason we keep coming back.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Hiking
Off-site
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Parking
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Additional charge
Bar
Tennis Court
Billiards Room
Squash Court
Table Tennis Room
Restaurant
Airport drop-off
Additional charge
Car Rental
Meeting Room
Additional charge
Multi-Function Room
Children's Playground
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Heated pool
Parking
Parking
Transportation
Airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Multi-Function Room
Front Desk Services
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Additional charge
Concierge Service
24-Hour Front Desk
Languages Spoken
French
German
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Public Areas
Elevator
Smoking Area
Garden
Health & Wellness
Billiards Room
Table Tennis Room
Tennis Court
Squash Court
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Spa
Additional charge
Hiking
Off-site
Mini Golf
Body Care
Mountain Biking
Activities
Game Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Playground
Children's Meals Available
Accessibility
Accessible Rooms Available
Handrails in Hallways
Handrails in Stairways
Wheelchairs Available On-Site
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 00:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2002
- Number of Rooms: 190
When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This family-friendly hotel is 14.9 mi (23.9 km) from Teide National Park and 0.2 mi (0.3 km) from Botanical Gardens.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.