Blue Sea Costa Jardin & Spa

I am extremely upset with this hotel. We booked this hotel based off the amenities available. However, the amenities are rarely open. The pool is only open from 10:00-17:00 which leaves no time to go enjoy excursions and still enjoy the amenities. The mini golf is €10 and is only open for 4.5 hours a day (10:30-13:00 and 15:00-17:00). We were hoping to go enjoy the beaches/hiking/etc during the day and come back and relax around the hotel and enjoy swimming and playing mini golf. But we are not going to be able to enjoy that at all. I would not recommend. I would recommend booking somewhere else where the amenities are more available. I'd also like to add that when we arrived they said their parking lot was full. So we had to park a bit aways and walk to the hotel. This was extremely inconvenient for us as the parking nearby is extremely limited. Also, the food was not good at all. The only good option was the gravy covered turkey. The bread was hard and stale, the fries had been sitting a while, the pizza was way too salty and cold, matter of fact almost all of the hot options were cold so I'm not sure they are on heating trays. We expected more quality and options since we paid €25 per person (€75 total) for just the one dinner. The breakfast was not great either unfortunately. The shower was also covered in limescale with black mold spots along the bottom lining where the door slides. There's also a ton of scuffs and marks all of the walls in the room. I've included some pictures of both below. Additionally, the bedding was dirty we found out after lifting up the pillows. We asked the front desk to have the bedding replaced. Which they did come to replace that night but told us we couldn't have it replaced anymore after that because they didn't have anymore sheets that would fit the bed. The new sheets also had something red crusted on it and when we took the sheets off ourselves we found a ton of stains on the mattress protector. The front desk do not care about any issues and will argue with you and say that they don't need to have the amenities open in the evening just like how the restaurant doesn't need to be open 24/7. When I tried rebutting with people eat at certain times but people do amenities at random times he said it doesn't matter. Ultimately, we were never able to use the amenities even when we made it back to the hotel by 6pm because everything is closed by that time.

The room was very basic and out dated decor. But overall it was a comfortable sleep. The room was clean. Everyday our towels were changed and room cleaned. The staff were amazing providing excellent customer service. The food was fresh and service by the waiters/ waitress was excellent like the table service etc and a good selection of drinks and good entertainment provided by the staff pool zumba, darts, karaoke and much more I would definitely return again. I do recommend loro parque and siam water park

I have just visited this hotel as a solo traveller for 4 days half board. The negative reviews were a worry but this hotel is OK. It is clean, food was lovely, dining staff and cleaners were friendly. There were lots of older people staying and lots of big family groups. It is a family hotel, so there are a lot of kids in the pool. The lady who checked in before me was asked to sign a paper agreeing to take full responsibility for her own children. Generally kids were well behaved. The hotel is a little tired in places, has wear and tear, but was very clean. My room was spotless but the bed was rock hard. Every room has a balcony, aircon, fan and WiFi is free and good wherever you are. The roaming chickens are real and the rooster is vocal. On an evening there were a few noisy ones in various surrounding places. They were no bother at all. There is a mini market/shop on site or a free bus to the town centre, 3 or 4 times a day. It stops at the bus station. There’s a big Mercadona, bars, restaurants and the sea! Breakfast was good, hot, cold, fruit, cereal, bread, meat, cheese, pancakes etc dinner was also good, hot, cold options, salad, fruit, dessert, pizza, pasta there was something for everyone! Orange juice is not free on HB. €3! Reception staff varied from very helpful to really could not be bothered. Veronica was particularly lovely and helped me when my airport transfer did not turn up! The spa was closed for refurb. This was disappointing as the pool jacuzzi was always full of kids. I read you could visit their sister hotel, to use their spa but was not given any info about this on arrival. There is a luggage store but nowhere to shower if you have a later flight home. My check out was 12 noon. My last meal was breakfast. I paid for 4 nights HB but only accessed 3 evening meals. There was no option to buy a lunch meal. I was just told my HB ended with the breakfast. I had a pleasant stay but I’m not sure I would return. I wanted a cheap get-away and it was fine - don’t expect champagne on a lemonade budget!

Lovely hotel, nice room! Had 2 single beds but pushed together made a nice big bed. There isn’t enough sun beds for everyone so definitely make sure to be early, but it’s nice sitting at the table and chairs to have a drink around the pool. I would’ve liked to see the pool snack bar have a more varied choice of food each day though. We had a really good few days here!

Just returned from 10 day holiday at this resort. Honestly was dreading going having read reviews, but was pleasantly surprised. Hotel was very clean, cleaners everywhere, room yes was dated but again very clean & cleaned daily. Food was not great but snack bar offered hot dogs/burgers/chips/salad. It’s about 15 minute walk to the town, not a problem for us but there is a free hourly bus & taxi was only 5 euros each way. Weather was amazing, staff helpful. Overall don’t listen to all the negative reviews.