H10 Tenerife Playa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto de la Cruz

H10 Tenerife Playa

Health Protected
Av. de Cristobal Colón, 12, Puerto de la Cruz, Canary Islands 38400, Spain
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With a stay at H10 Tenerife Playa, you'll be centrally located in Puerto de la Cruz, steps from Lago Martianez Swimming Pools and 12 minutes by foot from Plaza del Charco. This upscale hotel is 0.1 mi (0.1 km) from Casino Puerto de la Cruz and 0.1 mi (0.1 km) from Playa Martianez.Show More
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hotel overview picture
3.9/5Good·Location: 4.0
All 66 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolSaunaMassage RoomFitness RoomBarBilliards RoomTable Tennis RoomRestaurant
All Amenities
Surroundings
Airport: Tenerife North Airport
(27km)
Airport: Tenerife South Airport
(90.7km)
Landmarks: Playa San Telmo
(438m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Basic Single Room Without Balcony
3

Basic Single Room Without Balcony

1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Double Room with Sea View Balcony
5

Double Room with Sea View Balcony

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Standard Double Room with Sea View

Standard Double Room with Sea View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Toothbrush
Shampoo
Room Details
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Double Room with Sea View Balcony
5

Double Room with Sea View Balcony

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Basic Double Room

Basic Double Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Toothbrush
Shampoo
Wardrobe
Room Details
Check Availability
Privilege Double Room

Privilege Double Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Shampoo
Room Details
Check Availability
Family Room with Pool View (2 Adults + 1 Child)
4

Family Room with Pool View (2 Adults + 1 Child)

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Superior Double Room with Sea View
2

Superior Double Room with Sea View

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Privilege Double Room 1 Double bed
6

Privilege Double Room 1 Double bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Superior Double Room with Sea View
2

Superior Double Room with Sea View

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
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Double Room with Balcony and Sea View
6

Double Room with Balcony and Sea View

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
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Family Room with Pool View
4

Family Room with Pool View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
Check Availability
Double Room with Balcony
4

Double Room with Balcony

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
Check Availability
Basic Double Room 1 Double bed
4

Basic Double Room 1 Double bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Double Room 2 Single bed
4

Double Room 2 Single bed

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
Standard Double or Twin Room with Sea View

Standard Double or Twin Room with Sea View

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Toothbrush
Shampoo
Room Details
Check Availability
Double or Twin Room

Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Toothbrush
Shampoo
Wardrobe
Room Details
Check Availability
Family Room with Pool View
4

Family Room with Pool View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Double Room with Balcony
3

Double Room with Balcony

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
Check Availability
Superior Double Room with Sea View (2 Adults + 1 Child)
2

Superior Double Room with Sea View (2 Adults + 1 Child)

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
Check Availability
Double Room with Balcony (2 Adults + 1 Child)
4

Double Room with Balcony (2 Adults + 1 Child)

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Details
Check Availability
Superior Double Room
2

Superior Double Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
Superior Double Room (3 Adults)
2

Superior Double Room (3 Adults)

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Superior Double Room (2 Adults + 1 Child)
2

Superior Double Room (2 Adults + 1 Child)

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Double Room with Balcony and Sea View (2 Adults + 1 Child)
4

Double Room with Balcony and Sea View (2 Adults + 1 Child)

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Superior Double Room

Superior Double Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Shampoo
Room Details
Check Availability
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Guest Reviews(66)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location4
  • Service3.9
백영은
March 5, 2023
The location was right in front of the beach, so it was great! It's nice that it's close enough to hear the sound of the waves from the hotel, and it's right at the sea when you step out of the hotel door!! However, there is no parking space and the building is a bit old. I think a lot of old people come here.
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Shi77bushi77
February 1, 2024
Very good
Original TextTranslation provided by Google
Guest User
March 27, 2024
Magdalena was very rude when we were checking in because we questioned a group of Germans that walked straight to the front of the queue , unless you’re a privileged guest you’re treated like a second class citizen, had to queue for every meal when there was an equal sized restaurant for privileged guests that was occupied by around 20 to 30 guests, the only sun beds that got the morning sun were reserved by the pool staff for privileged guests . Food was awful , we ate out most nights. The only positive about this hotel was the bar staff in the evenings ,always smiling, polite and pleasant, Booked with TUI for years now usually a Sensatori or TUI Blue and never been denied access to any restaurants or sun beds
Guest User
March 21, 2024
Hotel and rooms were clean but small, beds were comfy. Nice bathroom with a few essentials provided. Rooms were cleaned daily which was nice. Pool area was OK. They have a jacuzzi which is good because the hotel is located in the north of the island (about an hour from the airport) which is the colder part of the island (the south is a lot sunnier and warmer - we only had 2/5 days of sun in the north). Didn’t get a chance to use the gym but the views from it look amazing. Rooftop is nice too with good views and it’s quieter up there. Food was OK, although quite repetitive. Not much variety from day to day but it was decent. Breakfast was OK. If you want a lively hotel with great vibes and fun, I would look elsewhere, but if you just want to relax then maybe go for it. Overall everything was just OK.
Guest User
March 20, 2024
Have just returned from this Hotel so disappointing, Location is perfect,but the evening food was awful just could not find any thing we liked kept walking around trying to find some thing to eat,we heard other guests saying the same,we ate out most nights,we would not return to this Hotel or go into any H10 Hotel
Guest User
March 16, 2024
We stayed here for 10nights, we upgraded our room from the ground floor to the eighth floor over looking the sea & the mountains to our right. The food was excellent with lots of varieties for breakfast to many to mention. The two pools were good. Cafe de Paris a five minute walk from the hotel put on a show every Thursday evening. Tickets cost around €50 -€60 each highly recommended. The only issue we had was two cockroaches in the quiet room & one in our room on the day of departure. The hotel call them Tenerife butterflies. If I was to rate the hotel & holiday it would be 10/10.
Safari15776119574
March 13, 2024
The worst hotel room we have stayed in 45 years of travel. Too many issues to list. This is our first night and have been told to go back to reception in the morning to see if they can improve on it. Not holding out much hope after reading other reviews.
Guest User
March 9, 2024
After a grim and wet Winter in the UK we were looking forward to our week in the H10 Puerto De La Cruz. Sadly this was not the case, after checking in (long process) we had paid for a sea view and we found our room overlooking the pool, we spoke to the reception and apparently they had had a message prior to our stay and that we wanted to to change it, they did change our room to a sea view but the room was so small you could not swing a hamster let alone a cat. We are now on our third room in as many nights, this turned out to be a lot larger and we had our sea view. We searched the rooms for any hotel info and kettle and thought it must be hiding but sadly no. We did hear that you can hire a kettle for €25 a week but no tea or coffee that is extra. Well as for evening meal there is a traffic light advisory as when the best time to go sadly there appears no good time as the queue wait could vary 10-15 mins every night and once in the restaurant you are then guided to a table to sit, the food was okay always enough choice but not 4* quality. Would I stay again no there are I am sure better Hotels for the price.
Guest User
March 8, 2024
We came here after a week’s excellent Cruise. We were hoping that we had booked a typical H10 hotel, but although the staff are excellent, it is clean and comfortable, overall it did not live up to our expectations. It’s a city hotel not a beach hotel. We booked Privilege. Unfortunately we don’t believe it is worth the money paying for this. The food is average. There is an outside A’la Carte restaurant however, very few people use it in the evening instead using the Privilege area on level 3 but you have to use the downstairs buffet, meaning your really only paying for a less crowded area to sit. The sunbathing areas can be shady, especially the Privilege one. Many people we spoke to do enjoy their stays here. It’s a good location for bars and shops but a complete re think on the Privilege arrangements might help.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
€ 5.50 (approx. AU$ 9.11) per person
Adult
€ 11.00 (approx. AU$ 18.21) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 324
With a stay at H10 Tenerife Playa, you'll be centrally located in Puerto de la Cruz, steps from Lago Martianez Swimming Pools and 12 minutes by foot from Plaza del Charco. This upscale hotel is 0.1 mi (0.1 km) from Casino Puerto de la Cruz and 0.1 mi (0.1 km) from Playa Martianez.

Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Bar Tinerfe, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Breakfast is available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel has 1496 square feet (139 square meters) of space consisting of conference space and a meeting room.

Make yourself at home in one of the 324 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at H10 Tenerife Playa?

Prices at H10 Tenerife Playa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to H10 Tenerife Playa?

The closest airport is Tenerife North Airport. It is 26.97km from the hotel and approximately a 23minutes journey by taxi.

What are the check-in and check-out times at H10 Tenerife Playa?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does H10 Tenerife Playa provide airport transfer services?

No, the H10 Tenerife Playa doesn't provide airport transfer services.

What amenities and services does H10 Tenerife Playa have?

H10 Tenerife Playa has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sunbathing Area.

Does H10 Tenerife Playa have a swimming pool?

Yes, H10 Tenerife Playa has a pool. Pool type: Outdoor Swimming Pool.

Does H10 Tenerife Playa have fitness amenities?

Yes, H10 Tenerife Playa has fitness amenities.

Does H10 Tenerife Playa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does H10 Tenerife Playa have non-smoking rooms?

Yes, H10 Tenerife Playa has non-smoking rooms. Please view the hotel listing for details.

Does H10 Tenerife Playa provide breakfast?

Yes, H10 Tenerife Playa provides breakfast.

About This Property

Nearest AirportTenerife North Airport
Distance to Airport26.97KM
Average Price FromAUD278
Hotel Star Rating4