Ilunion Costa SAL Lanzarote

On arrival we were welcomed by the wonderful lady on reception called (Rosie/rosa) she was so welcoming and friendly and explained everything we needed to know ! She treated us like friends and it was so lovely to have a friendly welcome to start our holiday, Apartment was massive we had a 1 bedroom and my son had a bed in the living area he’s a tall teenager but the bed was more than big enough for him very comfortable too ! The beds in the bedroom were very big and comfortable and the apartment was stocked with everything that you could need to enjoy your self catering stay! The housekeeping was brilliant although they do come at random times 3.30/4.30 once we asked them to come on a morning though they did which was perfect. Bar onsite was very expensive and so was the restaurant the hotel wanted €16 pp for breakfast! Wow walk down to the Commercial centre and breakfast is €5 . I was hearing from many returning customers that since the chain has took over things like the bar and restaurants have changed and not for the better which is a shame , also the supermarket on site could be so much better for the self catering clients it’s a big place but half the shelves are empty! Loved the fresh baguettes and croissants on a morning tho! Could do with a revamp and stocking up of everything so you don’t have to carry things up from the centre . The hotel is on a steep hill and there is lots of steps so if there is mobility issues I would look into the accessibility if we decided to go back we would ask to stay down by the bottom pool as it’s nearer the commercial centre and beach . If your an early riser you cannot lay out on the sunbeds until 9.30 as they don’t open the pool area you can’t get in the pool till 10.30 till the lifeguard arrives , they say no reservations on the sunbeds but people do this and put towels down at 9.30 and don’t come back till after lunch ! Towels are not removed as stated ! The day time entertainment could do with looking at as I know there was a mini club but activities for teenagers and adults to do in the day would have been great! Overall this hotel was clean friendly staff were helpful we would possibly consider returning as we did enjoy our stay.

We've stayed here on a few occasions the second time this year. Grounds and accommodation are so well kept, staff are all friendly. Have found that bar prices have increased since the takeover, can't comment on the food as didn't dine here. Biggest issue we found this time was the sunbeds being reserved and not being used for hours on end. Hotel where good at trying ro enforce it but some guests didn't seem to care. This is first time to stay in school holiday time so this may have being the reason. Shop isn't as well stocked as before.

Great apartments with everything you could need for a 2-week holiday.Pool was fantastic with loads of sunbeds and parasols. Very clean and spacious. Cleaners came nearly every day and were super efficient and friendly. Reception staff were also very friendly and helpful. Ate at the pool bar a few times and found the food to be of a good standard and good value for money. Staff here were also very friendly and courteous. Overall I would definitely recommend the Costa Sal as it has everything you need to have a fantastic holiday and they should pride themselves on their wonderful staff. We will definitely be returning on our next trip to Lanzarote.

Loved it all. Spotlessly clean, good food and pool areas. Staff very friendly and location was great

Perfect place to stay. Very nice breakfast buffet. No sun bed wars, plenty for everyone. Choice of 2 lovely pools. Only a few mins walk to beach and bars / restaurants. Room were spotless and modern, lovely air con and very comfy bed. Few english channels on the TV and was able to connect my own Netflix (I like watching tv when going asleep). Perfect place for couples or families

I recently stayed at the Costa Sal Lanzarote with my family for a 10 days. We had a lovely time. The apartment - we actually had two apartments because they didn't have a two bedroom apartment - was very well appointed, clean, lovely beds, lovely shower, plenty of towels, plenty of hot water, complimentary shampoo and shower gel (small amount). The apartments are substantial with decent furniture not like some of the cheap furniture you come across an apartment complexes. One of the apartments looked out to the café - it was right outside our door and every day from about 12 till about five they played pop music which wasn't great and would usually be a dealbreaker for me but it was reasonably low and it wasn't boom boom boom type of stuff so if you're looking for a very quiet pool area this is something to bear in mind. The pool itself is beautiful and heated which was a nice touch - very clean, plenty of beds and umbrellas, cleaned every morning there was also a lifeguard present which is great for families with small children. We could also get towels for the pool which could be changed every two days which was really useful. We didn't use the restaurant but we did have one meal in the café and he wasn't bad althoug a bit expensive. Very quiet at night. All in all a place I would highly recommend especially for families. During peak times the place is bustling and lively which may not suit everyone. The staff were friendly and the service was good. We did have a couple of minor issues on the day of our arrival. The Wi-Fi in one of the apartments would not work, the tap in the kitchen sink was only a trickle and the towel rack outside the apartment was broken. All of these issues were resolved within 24 hours. On the subject of Wifi it was only so so but could be accessed all over the pool area as well as the apartment. We would certainly go back and would recommend.