Hotel Territorio

I have stayed many times and the breakfast was never good but the hotel prices were not like the current ones and we had breakfast outside the hotel. Currently the hotel is more expensive and breakfast is still lousy, with poor quality products (croissants, fruit salad, baked goods, etc). There are maintenance details that are missing, among others, window glass cleaning

We stayed at the Hotel Territorio for one night, from December 28 to 29, 2021. The service of the waitress at the hotel bar is terrible, after checking in we went to the hotel bar for some cool drinks, when we sat down the The waitress told us rudely without saying a word that we would have to wait to be served since she was alone and only had two hands. My partner and I were stunned, not even a good afternoon. Once he came to take our order, he literally asked us "what do you want, to which I responded, kindly, a beer but very cold, the waitress was very upset, I don't know why, she responded that we don't serve warm beer here. Honestly, it ruined us." with his bad treatment the moment of relaxation that we were about to enjoy. Once in the room we prepared to rest for a while, we had been driving from the city of Córdoba, approximately 1400 km. Upon entering the room (403) we went to bed with. the curtains closed, suddenly we heard someone enter our room and when he realized that we were in bed he left and closed the door quickly, at one point we thought that it could be a robbery and when he realized that we were in the The room was gone. When I called the reception to tell them what happened, they explained to me that they had the wrong room, they thought it was free when in fact it was occupied, we received the appropriate apologies from the receptionist. Regarding the waitress's attention, we made the appropriate complaint, however we had the feeling that our complaint would come to nothing. The hotel itself is pleasant, spacious rooms, the sea views are excellent, the only negative point of the facilities we can say that since it is a four-star hotel, they lack a little maintenance, especially in the common spaces (armchairs Faded to the window, armrests all marked by use, etc. Obviously we are not going to return to this hotel, in fact we already booked at the Hotel Península Valdés from January 7 to 11.

Dit hotel is gelegen net buiten het centrum van Puerto Madryn. Het is een groot hotel met zicht op de Atlantische Oceaan. Men kan vanuit de kamer de walvissen zien (in het walvissenseizoen). Alle kamers zijn gericht naar de Oceaan. De staff is zéér vriendelijk en attent. Het restaurant serveert lekkere schotels. De kamers zijn zeer ruim en comfortabel. Nette sanitairs. Ideale uitvalsbasis voor de diverse activiteiten in en rond Puerto Madryn. Een aanrader!

Hotel ubicado frente al mar, ofrece vistas espectaculares tanto del amanecer como del atardecer. Se encuentra alejado del centro, para quienes disfrutan de mayor tranquilidad a la hora de hospedarse. Las instalaciones de uso común son confortables, con decoración cálida y muy buena limpieza. En el lobby a la noche se puede disfrutar de una copa de vino o tragos con vista al mar y el fuego prendido, ofreciendo un momento de relax y placer después de las excursiones. El desayuno ofrece variedad de pastelería, fiambres y panificados, solo huevos revueltos como opción caliente. Las habitaciones son amplias, cómodas y bien calefaccionadas. La atención es cálida y cordial, ofreciendo al huésped en todo momento colaboración en caso de requerirla. El único punto más flojo es la gastronomía (por eso no le pongo 5 puntos) ya que la variedad de comidas es escasa, faltaban productos de la carta y las porciones (ej langostinos) es muy pequeña (no así el menú infantil que es abundante). Es un hotel al que volvería.