Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive
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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Blvd. Francisco Medina Ascencio 2699, Zona Hotelera Norte, Puerto Vallarta, Jalisco 48310, Mexico
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Highlights
Cozy rooms
Lots to do
Ideal location
Amenities
Outdoor swimming pool
Spa
Massage Room
24-Hour Front Desk
Restaurant
Currency Exchange
Wake-Up Call
Wi-Fi in Public Areas
All amenities
Property Description
With a stay at Hacienda Buenaventura Hotel & Mexican Charm in Puerto Vallarta (Hotel Zone), you'll be a 5-minute walk from Bay of Banderas and 7 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 2.9 mi (4.7 km) from Malecon and 3.7 mi (6 km) from Playa de los Muertos.
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7.9/10
Good
Excellent location and service
All 104 reviews
Surroundings
Airport: Licenciado Gustavo Diaz Ordaz International Airport
(3.8km)
Landmarks: Terminal marítima
(340m)
Landmarks: Mariposa Event Center
(350m)
Landmarks: Islas Marietas Bahia Alegre
(380m)
Landmarks: Cruceros Beach Boy
(380m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Superior King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Garden view
Room Details
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6

Superior Room with Two Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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5

Standard King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
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3

Standard Room with Two Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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5

Standard Triple Room With Double Bed

1 Queen bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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Guest Reviews

7.9/10
Good
104 reviews
  • Cleanliness7.9
  • Amenities7.9
  • Location7.9
  • Service7.9
Average for similar properties in Puerto Vallarta
Most Mentioned
Review summary
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Location: The hotel is conveniently located near the airport and offers easy access to nearby attractions, with multiple reviews highlighting its proximity to Daun and the beach via free transportation.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 16, 2025
No water bottle provided, location and food is good and little cleanest is required for rooms
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 13, 2023
위치는 다운에서 우버를 타야하고, 시설은 오래된 곳이다 보니 좋지는 않습니다. 좀 쿰쿰한 냄새도 나구요, 올 익스클류시브지만 밖에서 사 먹는게 더 맛있긴 하니 참고 하시구 멕시코 분위기 물씬 느끼고싶은 리조트라면 추천하긴해요 이쁘긴했어요ㅠㅠ
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 15, 2023
Excelente ubicación y servicio
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H‍u‍g‍o‍ ‍F‍l‍o‍r‍e‍s‍ ‍L‍A
June 4, 2025
Todo excelente, servicio, instalaciones, comida, increíble estancia
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E‍l‍e‍a‍z‍a‍r‍ ‍L‍u‍i‍s
August 9, 2025
The hotel is located in a great area but the rooms itself need some updating and remodeling I understand the concept of keep it rustic looking but it needs some work done broken tiles in the bathroom, mold in the shower area, damage furniture, room door with a huge gap where it doesn’t close right makes you think someone can open the door with a hard push. Food was not good they don’t have a big enough buffet service was not great either and they have waiters couple of times had to request my own utensils and drink refills and I just don’t want to keep going.
A‍b‍e‍l
July 28, 2025
This property was HORRIBLE. I WOULD NOT RECOMEND THIS PROPERTY EVEN IF IT WAS FREE. I'm serious when I say this. I paid almost 600 bucks (******* charged me for 2 people and it didn't give me the option to put one guest when booking and when i showed up to the property, I was charged for two people) - reason #1 why i leave a bad review. -reason #2: the hotel had NO AC. It was a tropical theme meaning everything was open so the lobby did not have even a fan. It was very hot and humid and miserable. Well at least the rooms had AC? Wrong! The building is so old the AC unit didn't even work so sleeping was impossible. There was mold everywhere through the building and rooms. -reason #3: the food. Since it was a tropical theme, the hotel thought it would be a great idea to let the buffet be in the OPEN where flies and bugs were constantly flying in. The food was soggy and horrible. There was not even a staff near the food to manage the hygiene. Oh if you want steak or any quality fresh made food you have to over pay for it but that defeats the purpose because it is an ALL INCLUSIVE HOTEL!!!. I ended up getting food poisoning and spent a whole day in my room trying to recover and i had to basically wet the bed to make it cool since the room's ac did not function properly. I told the staff several times regarding the ac and they did nothing. -reason #4: the alcohol. Not suprised but they used the cheapest alcohol and the bar was so broken down it did not look appealing.
E‍d‍m‍a‍n‍ ‍J‍a‍m‍a‍r‍o‍l‍i‍n
July 27, 2025
We had a very wonderful experience with Hacienda Buenaventura. As first timers in Mexico we had an authentic Mexican experience during our stay. The staff are all friendly and very helpful. The food is phenomenal with lots of varieties. The whole surrounding is clean. The hotel’s location is close to everything. The only downside is the slow wifi but its nothing compared to the overall experience! Highly recommended! We can’t wait to go back1
J‍o‍e‍l
July 25, 2025
They never cleaned are sheets from are room. They throw are prying book in the trash!!!😠 And front desk lady was rude and laughed at us and was sarcastic!!!

Services & Amenities

Outdoor swimming pool
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children aged 2 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1950
  • Number of Rooms: 34
Phone:+52-3222266667
With a stay at Hacienda Buenaventura Hotel & Mexican Charm in Puerto Vallarta (Hotel Zone), you'll be a 5-minute walk from Bay of Banderas and 7 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 2.9 mi (4.7 km) from Malecon and 3.7 mi (6 km) from Playa de los Muertos.

Pamper yourself with onsite massages and facials. Additional features at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Satisfy your appetite at La Troje, one of the hotel's 3 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Stay in one of 155 guestrooms featuring LED televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

The cancellation policy for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive varies depending on the type of room and booking conditions.

How much does it cost at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Prices at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What are Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive nearby landmarks?

Nearby attractions to Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive include Terminal marítima, only 340m from your search (straight-line distance) away.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive provide a pool?

Yes, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive has a swimming pool for guests.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have breakfast?

No, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive doesn't provide breakfast.

What are check-in & check-out time at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Check-in at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

No, pets are not welcome at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive.

About This Property

Nearest AirportLicenciado Gustavo Diaz Ordaz International Airport
Distance to Airport3.8KM
Average Price FromAUD308
Hotel Star Rating3