Playa Los Arcos
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All properties in Puerto Vallarta

Playa Los Arcos

Olas Altas 380, Emiliano Zapata, Puerto Vallarta, Jalisco 48380, Mexico
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Amenities
Outdoor swimming pool
Surfing
Spa
24-Hour Front Desk
Bar
Restaurant
Children's Pool
Wi-Fi in Public AreasFree
All amenities
Property Description
With a stay at Playa Los Arcos Hotel Beach Resort & Spa, you'll be centrally located in Puerto Vallarta, steps from Playa de los Muertos and within a 5-minute drive of Malecon. This beach hotel is 4.4 mi (7 km) from Cruise Ship Terminal and 14.4 mi (23.1 km) from Nuevo Vallarta Beach.
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7.9/10
Good
Cleanliness7.8
Amenities7.8
Location7.9
Service7.9
All 102 reviews
Surroundings
Airport: Licenciado Gustavo Diaz Ordaz International Airport
(17.3km)
Landmarks: Parque Lazaro Cardenas y Estacionamiento
(150m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1

Superior Room, 2 Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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2

Superior Room With Partial Sea View

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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1

Superior Single

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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2

Premium Superior Room

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
Check Availability

Guest Reviews

7.9/10
Good
102 reviews
  • Cleanliness7.8
  • Amenities7.8
  • Location7.9
  • Service7.9
Average for similar properties in Puerto Vallarta
Most Mentioned
Review summary
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Cleanliness: The hotel maintains a high standard of cleanliness throughout the resort, including rooms and common areas. Despite some issues in certain rooms, guests generally find the place well-kept and hygienic.(based on 2 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 3, 2025
You can’t beat the location which is why we have returned several times. The rooms are simple with no frills. This time we were given a room that smelled badly or mold. It made it hard to sleep and in the morning I could see a lot of mold coming through the paint in the ceiling and a lot on the walls in the bathroom. I told the front desk and they got us a much better room a few hrs lately. The staff is great, and the pool is nice and family friendly. Beach chairs and umbrellas are also great.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2024
Perfect location to walk into town! Highly recommend booking the oceanfront rooms, as the others open out onto the pool. Miguel did a sterling job serving us drinks every day on the beach! I can't rate him highly enough! Live music every night, the food was varied every meal, and we received a complimentary upgraded meal, which was delicious. Loved the all inclusive deal! The beach staff were very helpful to provide beach chairs, umbrellas and tables (thanks Emilio!). The front staff allowed us a later checkout, and the cleanliness of the resort is exemplary! I would definitely come back again! A wonderful experience!
J‍e‍n‍n‍i‍f‍e‍r
August 10, 2025
The hotel is nowhere near a 4 stars as listed. It is very noisy, does not offer lotion not conditioner in the bathroom. The rooms barebones and the mattress very hard.i was told that this hotel does not offer any rooms with a king bed that has any kind of view… Very conveniently located in the heart of the Zona Romantica where you can walk just about anywhere and it has its own private beach a big plus. The service on the beach was impeccable. But we will not return to his properTy sorry Christophe douheret
M‍o‍r‍e‍n‍a
August 9, 2025
Love it! Came on August/25 I’m amazed about the hotel all inclusive/restaurant the best, service!⭐️⭐️⭐️⭐️⭐️🇮🇹🤩👍🙌🙌 I will come back for sure , Thankyou!!!everyone at Playas Los Arcos!
A‍n‍g‍e‍l
August 8, 2025
I rarely leave reviews, but I felt compelled to share my experience. From the moment we arrived, things just felt off. The hotel conditions were below average — definitely not what you’d expect for the price. The staff came across as unfriendly and unhelpful, which made the stay even more frustrating. The so-called “all-inclusive” package was anything but. We kept running into unexpected charges, and it felt like more of a gimmick than a perk. To top it off, our room keys kept deactivating, and since we were on the fourth floor with a broken elevator, we had to keep going up and down the stairs just to get help at the front desk. The entertainment was a complete letdown. Instead of a proper sound system or live performances, they played music from a Bluetooth speaker that kept cutting out. When I tried to play some music that others around me were actually enjoying, I was told I couldn’t. Overall, this stay was a huge disappointment. I was expecting a relaxing, fun vacation — instead, I left frustrated and let down. Definitely won’t be returning.
M‍a‍t‍t‍h‍e‍w
August 6, 2025
Room AC barely worked. AC leaked onto floor from ceiling and leak behind toilet onto floor in bathroom and rooms keys never worked. Pool was nice but no control over everyone claiming chairs with their towels but never showing up for hours. Nobody regulated it so getting a seat was hard and limited. Staff was nice but the room was below average.
M‍e‍l‍y‍n‍d‍a
August 7, 2025
Loved that the hotel is on the beach, and out the front you have the local stores and restaurants
I‍s‍i‍d‍r‍o
August 8, 2025
The property was clean and the staff helpful, the thing that we didn't like was the food needs more flavor (salt) and the deserts less sugar

Services & Amenities

Outdoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Facilities for children
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
MXN$160 (approx. AU$ 13.36) per person
Adult
Buffet:MXN$320 (approx. AU$ 26.71) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1979
  • Number of Rooms: 2
Phone:+52-3222267100
With a stay at Playa Los Arcos Hotel Beach Resort & Spa, you'll be centrally located in Puerto Vallarta, steps from Playa de los Muertos and within a 5-minute drive of Malecon. This beach hotel is 4.4 mi (7 km) from Cruise Ship Terminal and 14.4 mi (23.1 km) from Nuevo Vallarta Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Stop by the hotel's restaurant, Mi Pueblito, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.

Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Playa Los Arcos?

The cancellation policy for Playa Los Arcos varies depending on the type of room and booking conditions.

How much does it cost at Playa Los Arcos?

Prices at Playa Los Arcos change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What are Playa Los Arcos nearby landmarks?

Nearby attractions to Playa Los Arcos include Parque Lazaro Cardenas y Estacionamiento, only 150m from your search (straight-line distance) away.

Does Playa Los Arcos provide a pool?

Yes, Playa Los Arcos has a swimming pool for guests.

What are check-in & check-out time at Playa Los Arcos?

Check-in at Playa Los Arcos starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Playa Los Arcos?

No, pets are not welcome at Playa Los Arcos.

About This Property

Nearest AirportLicenciado Gustavo Diaz Ordaz International Airport
Distance to Airport17.27KM
Average Price FromAUD369
Hotel Star Rating4