Casa Doña Susana
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1 night
1 room, 2 adults, 0 children
All properties in Puerto Vallarta
Casa Doña Susana
Manuel M. Dieguez 171, Zona Romántica, Emiliano Zapata, Puerto Vallarta, Jalisco 48380, Mexico
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Highlights
Great views
Ideal location
Lots to doAmenities
Sunbathing Area
Outdoor swimming pool
24-Hour Front Desk
Restaurant
Wi-Fi in Public AreasFree
Rooftop pool
Concierge Service
Tour/Ticket Service
All amenities
Property Description
Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 3-minute drive from Malecon. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 14.6 mi (23.5 km) from Nuevo Vallarta Beach.
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8.5/10
Cleanliness8.5
Amenities8.4
Location8.6
Service8.5
All 104 reviews
Surroundings
Airport: Licenciado Gustavo Diaz Ordaz International Airport
(17.4km)
Landmarks: Parque Lazaro Cardenas y Estacionamiento
(150m)
Landmarks: Lazaro Cardenas Park
(150m)
Landmarks: The Palm Cabaret and Bar
(170m)
Landmarks: Miriam's Culinary Experience
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Cable channels
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Guest Reviews
8.5/10
Very Good
104 reviews
- Cleanliness8.5
- Amenities8.4
- Location8.6
- Service8.5
Average for similar properties in Puerto Vallarta
Review summary
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Central location: Frequently praised for proximity to Zona Romantica, shops, and restaurants.(based on 4 reviews)
Guest User
November 8, 2025
While this hotel doesn't have the glitter and glitz of some others,it does have ambiance of what old Mexico was like. Donna Susana is quiet and serene, has an excellent sunning terrace with pool on the roof. The rooms are well maintained by a superb staff. My maid,Sonia, was quite charming and gracious. There are 2 sister hotels with access to the beach so you have all their amenaties. The location is great, walking distance to everthing .
Guest User
December 1, 2024
Easy access boutique hotel with rustic charm; central location with connection to primary resort amenities. I have stayed here on many visits, will continue to do so and recommend to others.
Guest User
February 28, 2024
Hotel is in great location and although a bit old, was clean and well kept up. Angeles at the reception was extremely kind and helpful, getting me into my room in advance of check in time and upgrading me to a bigger room! Rooftop pool is nice but was nice to use pool and beach chairs at larger sister resort across the street.
Anonymous User
June 21, 2025
酒店的位置非常好，在老城區逛非常方便，出門就是很多餐廳和商店，去酒吧也很方便。
但酒店有些舊和小，屋頂也有泳池還不錯。
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Janelle Anahi Perez
August 14, 2025
I had an amazing stay and experience at this property. I got the all inclusive package which was really convenient and worth the price! The area is perfect and very walkable. Right across from the beach and the staff were very welcoming/ helpful. You are constantly greeted and there’s always staff on the property even at night so you feel very safe. The pool on the rooftop was nice and secluded if you prefer more privacy after a long day to relax. There’s many restaurants near by in case you want to try different foods and the nightlife did not disappoint. I would highly recommend staying here!! I will most certainly book again in the future.
William
August 9, 2025
It was a great time again. The staff, location and service was awesome. We love visiting there and always recommend Casa Dona Susana to our friends.
Paris
August 4, 2025
Adequate but great location.
The hotel is very cute and the roof top is nice, but this is downtown so noisy. There is a lot of hotel noise and street noise which is somewhat expected in DT. The beds are hard! The staff is very friendly. The hotel smells like mildew and pool times are coming off. I’ve stayed here before and loved it, but they put all the money into the remodel of the bar and front and didn’t deal with mildew and room comfort. Overall, the location is great if you want to be DT and walk to everything, but next time I will stay somewhere else for comfort and quiet and hopefully won’t smell like mildew.
Erin
August 3, 2025
Great place to stay!
We loved it here! We have stayed across the street at Suites for the last 7 times. (Suites and Susana are with the Los Arcos group, we love Suites also). We decided to try Susana this time. It was great! Our room was very comfortable and we loved the 4th floor pool and area to sit and relax. The staff is fantastic and will definitely stay here again.
Services & Amenities
Most popular amenities
Sunbathing Area
Outdoor swimming pool
24-Hour Front Desk
Restaurant
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Parking
Parking
Front desk services
24-Hour Front Desk
Concierge Service
Tour/Ticket Service
Languages spoken
English
Spanish
Food & drink
Room Service
Health & wellness
Sunbathing Area
Public areas
Elevator
No Smoking in Public Areas
Garden
Business services
Wedding Service
Safety & security
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MXN$350 (approx. AU$ 29.25) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Renovated: 2023
- Number of Rooms: 20
Phone:+52-3222267100
Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is steps from Playa de los Muertos and a 3-minute drive from Malecon. This beach hotel is 4.6 mi (7.3 km) from Cruise Ship Terminal and 14.6 mi (23.5 km) from Nuevo Vallarta Beach.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Casa Doña Susana?
The cancellation policy for Casa Doña Susana varies depending on the type of room and booking conditions.What is the cancellation policy for Casa Doña Susana?
How much does it cost at Casa Doña Susana?
Prices at Casa Doña Susana change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Casa Doña Susana?
What are Casa Doña Susana nearby landmarks?
Nearby attractions to Casa Doña Susana include Parque Lazaro Cardenas y Estacionamiento, only 150m from your search (straight-line distance) away.What are Casa Doña Susana nearby landmarks?
Does Casa Doña Susana provide a pool?
Yes, Casa Doña Susana has a swimming pool for guests.Does Casa Doña Susana provide a pool?
What are check-in & check-out time at Casa Doña Susana?
Check-in at Casa Doña Susana starts from 15:00, and the standard check-out time is by 12:00.What are check-in & check-out time at Casa Doña Susana?
Are pets welcome at Casa Doña Susana?
No, pets are not welcome at Casa Doña Susana.Are pets welcome at Casa Doña Susana?
About This Property
| Nearest Airport | Licenciado Gustavo Diaz Ordaz International Airport |
|---|---|
| Distance to Airport | 17.35KM |
| Average Price From | AUD250 |
| Hotel Star Rating | 3 |