Jaz Elite Amara

Traveling in this area is only suitable for booking all-inclusive hotels. All-inclusive hotels are quite convenient. There are also beaches and dive shops where you can swim and dive. Most of the service staff are quite enthusiastic. However, 1. There are only sheets on the bed in the room, no quilt. The quilt is in the locker. I am not sure how clean it is. The pillowcase in the room I stayed in has pilled. 2. The curtains can only be drawn with light-transmitting curtains, and the blackout curtains cannot be drawn. I don’t understand the intention of this design for the time being. There are still people decorating the outdoor floor in the middle of the night. 3. The manager or front desk of the entire hotel is not easy to communicate. We booked three nights. The first two nights were garden views, and the last night was side beach views (a little more expensive than garden views). But we were too lazy to change rooms, so we told the hotel that we would keep the original room, and other customers could also upgrade directly to the side beach we booked. The hotel agreed at first, but called the room an hour later and said that we had to change rooms. We tried to fight for it, and the manager was very tough. Finally, we checked in again and said that we had not paid at first. After we showed the confirmation slip, the hotel also waited for more than half an hour before it was done. If you need to dive and choose to stay in an all-inclusive hotel in this area, it is recommended that you consider it comprehensively.

The room is very good... The balcony looks out to half desert and half sea... The scenery is beautiful... The overall facilities of the hotel are very new... All-inclusive hotel, you can also book a la carte restaurants... There are many dishes to eat... Mainly Western food... The beach service guy is proactive... The wind and waves were strong during the two days I stayed, it was a bit regretful that I couldn't go diving 😅

The dugongs and turtles in the sea are not afraid of people, they are big and cute, I hope tourists will treat them well! The hotel staff are very enthusiastic, there are not many Chinese people, and it is a very quiet place! Suitable for sunbathing and going to the sea, but you'd better reserve a few more days, because there is a high probability that you will not be allowed to go to the sea. The dolphins were chased on Sataya. The journey was difficult but super worthwhile. There was a 90% chance of seeing them

The hotel booked a king-size bed but was given twin beds. The service attitude was not very good. It took a whole day to change it back to a king-size bed. They were unwilling to rebook after check-out. Fortunately, Ctrip helped solve the problem. However, for the hotel stay itself, it was a very, very unpleasant experience. I have never had such an unpleasant experience in a hotel of this price.

A hotel specifically for watching dugongs, full of Europeans and Americans, with rich meals and good hotel facilities

The most unsatisfactory hotel in Egypt during this trip, the service and charges are totally mismatched. When I left, I forgot my iPod in the room, and the hotel refused to help me retrieve it. We, our friends in Egypt, Ctrip customer service, and agents contacted the hotel many times, and proposed to pay by mail, transfer to the same brand chain stores in other cities or Cairo JAZ when the hotel is convenient, but none of them were accepted by the hotel. They required that I must go to the hotel to pick it up before they would return the iPad, and there was no room for negotiation. Ctrip platform had no way to deal with this. In China, even small B&Bs will not refuse to provide goodwill help to departing customers, not to mention large chain groups. The solution given by the hotel seems to be impossible to achieve. We can't return to Marsa Alam for an iPad. Although the matter was finally resolved with the help of Chinese compatriots, the hotel's uncooperative attitude and behavior are deeply disappointing and infuriating!