Guest User
February 15, 2024
I don't understand why they don't like Chinese people. If they don't like Chinese people, then we don't have to come.
I feel that Chinese people are not welcome in this hotel. From the moment we entered the store, the lady at the front desk said she would give us a special discount and asked us to pay an extra 70 euros per day to upgrade to a suite. I felt that the sea view room I booked was already pretty good and I didn’t need it. She also said that we would upgrade you to a room for free. When we got to the suite, I thought we were very welcome. As a result, I went to the suite and found that it was in a remote corner with no view of the sea and a construction site next to it. So I went back to the front desk angrily and asked for the ocean view room I originally booked. They themselves said sorry, they were oversold and couldn't handle it.
Our reservation included breakfast and dinner. The service was really obvious, the restaurant staff did not welcome us. The table was not cleared in time and we were not given drinks. On Valentine's Day, other white guest women received roses, but we didn't either.
One morning we were going to sea and set off at 7 o'clock. I went to the breakfast room and asked if we could pack bread to take away. I was also very blunt and said no. We were traveling with other friends who were staying in other hotels, so we were very considerate and helped them pack food for the trip.
In addition, the hotel facilities are very old. The mattress is dented and the sheets are fluffy, which is very uncomfortable.
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