Crowne Plaza Qingdao

Crowne Plaza Qingdao Reviews

Crowne Plaza Qingdao

No.76 Hong Kong Middle Road, Shinan District, Qingdao, Shandong, 266071, ChinaView Hotel Details
Crowne Plaza Qingdao
Crowne Plaza QingdaoCrowne Plaza QingdaoCrowne Plaza Qingdao
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Guest Reviews of Crowne Plaza Qingdao

9.2/10
Very Good
8361 review
Verified reviews
Location9.2
Amenities8.7
Service9.4
Cleanliness9.3
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All reviews(8361)
Positive reviews(8192)
Reviews with photos/video(1365)
Friendly front desk staff(1288)
Easy to get around(921)
Delicious breakfast(783)
Close to metro(409)
Nice sea view(323)
Perfect for business trips(307)
Clean pool(129)
Great swimming pool(129)
Negative reviews(169)
M348458****
Crowne Plaza Superior Room-King Bed
Stayed in Aug 2025
Other
1 review
10/10
Outstanding
Posted on Sep 15, 2025
A truly satisfying stay! I arrived quite early, around 10 AM, and was initially concerned about not being able to check in. However, the friendly lady at the front desk immediately processed my check-in, so I didn't have to wait until the afternoon. She even kindly upgraded my room! The room itself was incredibly spacious and decorated in my favorite style, making it feel just like home. The hotel's location is excellent, very close to all the main tourist attractions. Getting around by subway was super convenient, with the subway entrance only about 20 meters from the hotel. I did a lot of research before booking and ultimately chose the Crowne Plaza Qingdao as it offered the best value for money. They also gave me a significant discount for extending my stay by two nights. I'm genuinely thrilled with my choice, thank you so much!
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Response from Property: Dear guest, thank you for choosing Crowne Plaza Qingdao and sharing your detailed stay experience. We are honored to learn that you are very satisfied with the hotel's facilities, services, and location. In particular, we are honored that our front desk staff helped you check in early and provided upgraded services, making you feel at home. The hotel is committed to creating a comfortable and convenient accommodation experience for our guests, and your recognition is our greatest encouragement. We look forward to providing you with a quality stay again on your next visit to Qingdao! - Colin Chai, General Manager of Crowne Plaza Qingdao
M325669****
Crowne Plaza Superior Room-King Bed
Stayed in Aug 2025
Couple
4 review
9.5/10
Amazing
Posted on Sep 9, 2025
I had booked a king room, but upon arrival, the front desk upgraded me to a high-floor suite. While the room's facilities were a bit dated, it was impeccably clean and offered a panoramic view, allowing us to watch the light show right from our room. The shower had excellent water pressure. The hotel's location is fantastic, making it very convenient to get around. The breakfast was standard fare but had all the essentials. Room service was very prompt, and all the staff were exceptionally polite and always greeted guests. Overall, a very satisfying stay.
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Response from Property: Dear guest! Thank you very much for choosing our hotel and sharing such a detailed stay experience and screenshots. We are very pleased to know that you are satisfied with the view and room service of the high-rise suite. Your recognition of the cleanliness of the room and the hot water experience is our motivation to continuously improve the quality of service. Although the facilities are a little old, you can feel our careful maintenance, which makes us very encouraged. Your affirmation of the breakfast and geographical location will inspire us to continue to provide guests with a convenient and comfortable living environment. We look forward to presenting you with a more perfect stay experience with the Crowne Plaza brand's hospitality when you visit Qingdao next time! ——Colin Chai, General Manager of Crowne Plaza Qingdao
M236587****
Crowne Plaza Deluxe Room-King Bed
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 8, 2025
Absolutely five stars! My stay here far exceeded all expectations. Nancy Shi from hotel sales was incredibly warm and attentive, diligently noting down all our needs. To my pleasant surprise, upon check-in, she had not only arranged our preferred room type but also kindly upgraded us! The moment we stepped into the room, we were absolutely blown away by the stunning sea view from the window. It was truly breathtaking; just relaxing in the room felt like a pure luxury. Many thanks to Nancy for her dedication and help, which ensured our trip got off to a wonderful start. Highly recommended!
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Response from Property: 尊敬的賓客:衷心感謝您選擇青島頤中皇冠假日酒店並分享如此美好的入住體驗!得知Nancy的用心服務為您帶來驚喜,特別是房型安排和海景體驗讓您倍感愉悦,我們深感欣慰。您的高度認可將激勵我們繼續秉承皇冠假日待客之道,為每位賓客創造難忘的旅程。感謝您的真誠推薦,期待在您下次光臨時,能再次以我們誠摯的服務,為您開啟另一段美好的海濱記憶。祝您生活愉快,期待重逢!——青島頤中皇冠假日酒店,總經理Colin Chai
Rouheixiaoheitu
Crowne Plaza Superior Room-King Bed
Stayed in Aug 2025
Family
22 review
10/10
Outstanding
Posted on Sep 5, 2025
Angel was incredibly kind and gave us a really nice room. As a result, we happily extended our stay in the same room for two more days – it was still fantastic! We ordered food delivery multiple times, and the robot always brought it up incredibly fast. However, parking was a bit chaotic. Taxis on the slope at the entrance were particularly problematic; they often wouldn't move even when politely asked, only budging after a more insistent, sometimes even confrontational, request. It would be great if the hotel could manage these vehicles blocking the entrance more effectively.
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Response from Property: 親愛的肉黑小黑兔,感謝您對青島頤中皇冠假日酒店的高度評價!得知您對設施、衞生、環境和服務都很滿意,angel為您安排了不錯的房間,外賣由機器人快速送達,我們很開心。對於停車和門口出租車的情況給您帶來不便深感遺憾,期待您再次光臨,為您提供更好體驗!——青島頤中皇冠假日酒店,總經理Colin Chai
Stamford_Bridge
Crowne Plaza Superior Suite
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Sep 1, 2025
## Five-Star Recommendation | Flawless Location and Service, Perfect for Families To avoid the summer crowds, we took advantage of the tail end of the vacation to visit Qingdao with our child for a few relaxing days. Our little one was keen to see the May Fourth Square night view and enjoy the sea breeze. As for us, we've always trusted IHG's Crowne Plaza brand, and the Qingdao Yizhong Crowne Plaza, a well-established local five-star hotel, has an excellent reputation and came highly recommended by friends. We booked it without a second thought. The hotel boasts an excellent location – it's just a ten-minute walk to the Olympic Sailing Center, an ideal spot to admire the May Fourth Square night view. What's even better for families is that the walk to the Olympic Sailing Center takes you past large supermarkets, a variety of restaurants, shopping centers, and a lively beer night market. All your dining, entertainment, and shopping needs are covered, making travel with kids completely stress-free. That evening, we enjoyed a boat tour, admiring the light show up close while our child enthusiastically ran around. Back at the hotel, we were treated to Qingdao's dazzling night views from different angles in our high-floor room, offering a breathtaking panorama that seamlessly blended sea, land, and sky. As an established property, the hotel's decor and facilities, while showing some age, are very well-maintained, clean, tidy, and fully functional. When compared to similar hotels in the area, its location, service, and price offer an excellent match, providing truly reasonable value for money. A particular highlight is the indoor swimming pool on B2. It's exceptionally clean, with a perfect water temperature. The shallow area is ideal for children learning to swim, providing both safety and peace of mind. Our child absolutely had a blast there. The hotel's service is professional and attentive, truly reflecting its five-star standard. Breakfast offers a wide variety of choices and excellent quality. Getting around is also incredibly convenient; to visit Mount Laoshan or the old town, simply go downstairs and cross the street to find a subway station, which is much more hassle-free than taking a taxi. A special thank you goes to Manager Chen from the Sales Department, who meticulously arranged our room and provided detailed explanations. The room's stunning view ultimately delighted our entire family, making our stay incredibly comfortable and pleasant, and fulfilling our child's wish. We have a small suggestion regarding the room: it would be more convenient if the suite had 1-2 extra boxes of tissues, and perhaps the tissue quality could be slightly improved. In summary, our stay was absolutely perfect and truly enhanced our Qingdao vacation. We will definitely choose to stay here again on our next visit!
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Response from Property: 尊敬的貴賓:感謝您選擇我們酒店作為親子之旅的下榻之所,並對我們的位置、服務及設施給予如此全面的讚譽!得知您全家在奧帆中心夜遊及泳池體驗中收穫歡樂時光,我們倍感欣慰。您對銷售部陳經理服務的特別認可,我們將轉達至團隊,這份鼓勵將激勵我們持續精進。關於您提出的寶貴建議,我們已認真記錄並將作為提升服務品質的重要參考。金秋時節的青島別具韻味,期待在您下次造訪時,繼續為您呈現融合海派風情與洲際標準的温暖體驗!——青島頤中皇冠假日酒店,總經理Colin Chai
Ajiongshushu
Crowne Plaza Superior Room-King Bed
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 30, 2025
The hotel experience truly exceeded all my expectations. Amy at the front desk was incredibly attentive and patient, and even upgraded me to a suite. Honestly, while the facilities at these established five-star hotels might seem a little dated, the service quality and comfort they provide are simply unmatched by many of today's newer, internet-famous hotels. The hotel's location is also fantastic, conveniently situated right by a subway entrance. The breakfast was also superb. Across the street, the 'Boluoyouzi' was delicious, as was the barbecue joint next to a nearby yogurt shop. Overall, it was easily the best experience during my 6-day stay in Qingdao.
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Response from Property: Dear Uncle Ajiong, thank you very much for choosing Crowne Plaza Qingdao and sharing your wonderful stay experience. We are delighted to learn that you were satisfied with AMY's attentive service and the suite upgrade. We are proud of the heritage and comfort of our established hotels. We are also delighted by your appreciation for the hotel's location and the surrounding cuisine. We look forward to bringing you more wonderful times in Qingdao in the future! - Colin Chai, General Manager of Crowne Plaza Qingdao
ava840823
Crowne Plaza Superior Room-Two Beds
Stayed in Jul 2025
Family
15 review
7.0/10
Posted on Aug 18, 2025
The service was great; all the staff were very helpful and attentive, with the notable exception of the lady at the pool reception. I'm not sure what she thought she was so superior about; she was extremely rude and even rolled her eyes. The location was acceptable, especially considering the price, which offered much better value compared to hotels just a couple of hundred meters closer to the beach. However, the facilities and hygiene were quite disappointing. Everything felt incredibly old and dated, and a bug suddenly crawling out was truly startling. From now on, I'll definitely need to factor in the hotel's age when making bookings.
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Response from Property: Dear guest, thank you very much for choosing to stay at Crowne Plaza Qingdao and sharing your valuable feedback. We sincerely apologize for the service negligence and aging facilities you encountered in the swimming pool area. The hotel is always committed to providing a comfortable experience for guests. Regarding the hygiene and facility maintenance issues you mentioned, we have noted them and will focus on following up. Your constructive suggestions are very important to us, and we look forward to winning your favor again with a more complete accommodation experience in the future! - Colin Chai, General Manager of Crowne Plaza Qingdao
_M1392285****
Crowne Plaza Superior Room-King Bed
Stayed in Jul 2025
Family
16 review
10/10
Outstanding
Posted on Aug 21, 2025
The hotel is conveniently located very close to the Olympic Sailing Center, with excellent transport links. There are plenty of restaurants and shops nearby, all within easy walking distance. Upon arrival, we were upgraded to a suite. Since we were traveling with seniors and children and had a lot of luggage, the concierge proactively helped us with our bags to the room. The hotel offers on-site parking, which is great for guests traveling by car. The swimming pool is free for guests, and the children absolutely loved it. Overall, we were extremely satisfied!
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6/9
Response from Property: 親愛的客人您好!感謝您選擇青島頤中皇冠假日酒店並留下五星好評與截圖分享!得知您和家人對套房升級體驗、禮賓服務、免費泳池及便利的周邊配套都感到滿意,特別是為長者和孩子提供的貼心協助,讓我們倍感欣慰。您的肯定是對團隊最好的激勵,我們已將這份温暖傳遞給禮賓和相關部門。酒店始終致力於為家庭賓客創造舒適便利的入住體驗,期待您下次自駕遊時,能讓我們再次為您全家的歡樂旅程護航!——青島頤中皇冠假日酒店,總經理Colin Chai
1375816****
Crowne Plaza Superior Room-King Bed
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 15, 2025
Traveling with my kids during the busy summer season, I was thoroughly impressed by this hotel's service. Right after check-in, we were upgraded to a suite. It was incredibly spacious, offering beautiful sea views and city lights at night. As we had booked for two nights, a customer service representative reached out after our first night to check on our satisfaction. This proactive approach allowed them to promptly understand and address any guest feedback, which we really appreciated.
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Response from Property: 尊敬的賓客:衷心感謝您選擇青島頤中皇冠假日酒店並分享入住體驗。得知您對套房升級及海景視野感到滿意,尤其認可旺季期間客服團隊的及時反饋機制,我們倍感榮幸。您的肯定是對我們服務品質的最佳印證,我們期待在您剩餘停留時光裏,繼續為孩子和全家營造舒適難忘的假期記憶!——青島頤中皇冠假日酒店,總經理Colin Chai
6672****
Crowne Plaza Superior Room-Two Beds
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 9, 2025
I received a free upgrade to a suite. The room was very spacious; while not brand new, it was clean and well-maintained. It featured two bathrooms, one of which was particularly large. The hotel's location is excellent, with subway and bus stops right next door. There's also a large shopping mall nearby, offering a supermarket, extensive shopping, and various dining options, making it incredibly convenient. Plenty of restaurants are available directly across the street as well. Overall, my stay was fantastic.
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Response from Property: 親愛的賓客您好!衷心感謝您選擇青島頤中皇冠假日酒店並分享入住喜悦。得知您對升級後的套房空間及整潔度感到滿意,尤其享受周邊交通與商業的便利,我們倍感欣慰。您對細節的認可正是我們服務的追求,期待下次為您續寫更多美好體驗!——青島頤中皇冠假日酒店,總經理Colin Chai
Beijingxiaodoubao
Crowne Plaza Superior Room-King Bed
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 6, 2025
The location is fantastic, right outside the Kagoshima Station subway entrance, which is incredibly convenient. Ambiance: The overall ambiance is excellent. Facilities: The facilities are a bit dated. Cleanliness: Clean and tidy. Service: Warm and attentive. Breakfast had a limited variety, and the seating was cramped with no staff to guide patrons. To my surprise, when I just stood up to get some watermelon, they cleared my unfinished plate!
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Response from Property: 尊敬的北京小豆包您好!衷心感謝您選擇下榻青島頤中皇冠假日酒店,並對我們的地理位置、環境衞生及服務品質給予高度認可。您提及的早餐區域服務疏漏我們深表歉意,將即刻反饋至餐飲團隊並加強服務細節。酒店始終致力於為賓客提供卓越體驗,您寶貴的意見是我們持續改進的動力。期待您再次光臨,讓我們以更臻完美的服務為您締造難忘回憶!——青島頤中皇冠假日酒店,總經理Colin Chai
Guest User
Crowne Plaza Superior Room-Two Beds
Stayed in Jul 2025
Family
38 review
10/10
Outstanding
Posted on Aug 7, 2025
Very very good! The only shortcoming is too many people in morning buffet. The hotel should open another space for morning buffet in hot seasons.
Response from Property: Dear Valued Guest, We sincerely appreciate your kind patronage at Crowne Plaza Qingdao and are delighted to hear your overall satisfaction with your stay. Your thoughtful feedback regarding the breakfast crowd during peak seasons is highly valued as we continuously strive to enhance our guests' dining experience. Please rest assured that your comments have been shared with our management team for careful consideration. It would be our pleasure to welcome you back for another comfortable stay in the near future!
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
Crowne Plaza Superior Room-Two Beds
Stayed in Jun 2025
Traveling with friends
54 review
8.0/10
Very Good
Posted on Jul 20, 2025
Nice hotel in Qingdao close to the May 4th square and the Olympic Sailing Marina. Good rooms and well maintained. Perfect for a weekend stay.
Response from Property: Dear Valued Guest, Thank you for choosing Crowne Plaza Qingdao Yitong and for sharing your wonderful experience with us. We're delighted to hear that you enjoyed our prime location near May 4th Square and the Olympic Sailing Marina, as well as our well-maintained rooms. Your kind words about our hotel being perfect for a weekend stay truly warm our hearts. It's always our pleasure to provide memorable experiences for our guests. We look forward to welcoming you back for another pleasant stay in Qingdao. Wishing you many more enjoyable travels ahead.
Guest User
Crowne Plaza Superior Room-King Bed
Stayed in Sep 2025
Business traveler
1 review
10/10
Outstanding
Posted on Oct 31, 2025
Very professional, efficient service. Notably, service with a caring heart. Jennifer, the sale and marketing manager, Amy and Joy at reception, Bob and his staff at breakfast, the doormen, the face of the hotel and Winnie Wang the lovely chamber maid, all did their utmost to make my stay at your hotel a home away from home.
Response from Property: Dear Valued Guest, Thank you for your wonderful feedback and for taking the time to share your experience with us. We are truly delighted to hear that our team, including Jennifer, Amy, Joy, Bob, and Winnie Wang, contributed to making your stay feel like a home away from home. Your kind words about our professional and caring service mean a great deal to us. It is our pleasure to provide warm hospitality, and we sincerely hope to welcome you back soon for another memorable stay!
Guest User
Crowne Plaza Superior Room-King Bed
Stayed in Mar 2025
Solo traveler
11 review
9.0/10
Great
Posted on May 8, 2025
The service was impeccable! From start to finish, I was really well looked after. Qingdao is such a fantastic destination, made all the more pleasant by the great staff, expansive, comfortable, clean rooms at Crowne. Nice to have a swim in a pool that wasn't overwhelmed with chlorine. There were some other interesting facilities on -B2 level, but I ran out of time. Lovely restaurant on the 2nd floor, and also right next door to May 4th Square, which also has a shopping complex. Highly recommend this accommodation.
Response from Property: Dear Valued Guest, Thank you for choosing Crowne Plaza Qingdao and for sharing such a wonderful review! We are delighted to hear that you enjoyed our impeccable service, spacious and clean rooms, and well-maintained facilities, including the pool. It’s also fantastic that you appreciated our prime location near May 4th Square and the dining options on the 2nd floor. We regret that you couldn’t explore all the amenities on B2, but we hope to welcome you back soon for another memorable stay! Your high recommendation means the world to us. Warm regards,Crowne Plaza Qingdao Team