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Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1622)
Positive reviews(1597)
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Delicious breakfast(252)
Friendly front desk staff(147)
Large rooms(71)
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Perfect for business trips(33)
Stayed multiple times(15)
Has rooms for families(11)
Tasty coffee(10)
Negative reviews(25)
Guest User
Superior Queen Room
Stayed in Mar 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 9, 2026
The hotel's location is convenient, the room was clean, and breakfast was good.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住青島凱萊大酒店,並分享您的入住感受。當我們看到您在酒店感受到了物超所值的入住體驗,這對我們來説是最好的鼓勵。我們會把您的肯定以及對我們的鼓勵分享給所有酒店的員工,便於我們能在將來繼續為您提供高水平的服務,讓您在青島凱萊大酒店留下美好的回憶。我們衷心期待您的再度光臨!
Guest User
Superior Queen Room
Stayed in Mar 2026
Other
1 review
1.7/10
Posted on Apr 6, 2026
I've never seen such terrible service at a hotel. The front desk phone was never answered at different times, and there was no one manning the parking attendant booth. I couldn't get my car in and tried multiple times at various hours, day and night, during my two-day stay. If the front desk isn't going to answer, just get rid of the phone! And if the hotel won't let cars in, then don't advertise free parking! This is absolutely ridiculous!!!!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!您在點評中提到的酒店電話無人接聽問題,市政地鐵施工挖斷了通信線路,當天第三方搶修並於晚上恢復通信,此次入住給您帶來的不便深表歉意,另15753266311也是酒店24小時值班電話,酒店全體員工真誠期待與您的下次邂逅.祝您生活愉快,闔家幸福。
Olga Fr
Superior Queen Room
Stayed in Oct 2025
Business traveler
7 review
9.5/10
Amazing
Posted on Nov 30, 2025
Perfect breakfast. Perfect bed like a cloud. Location is far from the center. Not all the chargers were working in my room, just two out of seven.
Response from Property: 尊敬的客人,感謝您選擇入住青島凱萊大酒店,並分享您的入住感受。當我們看到您在酒店感受到了物超所值的入住體驗,這對我們來説是最好的鼓勵。我們會把您的肯定以及對我們的鼓勵分享給所有酒店的員工,便於我們能在將來繼續為您提供高水平的服務,讓您在青島凱萊大酒店留下美好的回憶。我們衷心期待您的再度光臨!
Response from Property: 尊敬的客人,感謝您選擇入住青島凱萊大酒店,並分享您的入住感受。當我們看到您在酒店感受到了物超所值的入住體驗,這對我們來説是最好的鼓勵。我們會把您的肯定以及對我們的鼓勵分享給所有酒店的員工,便於我們能在將來繼續為您提供高水平的服務,讓您在青島凱萊大酒店留下美好的回憶。我們衷心期待您的再度光臨!
Guest User
Superior Queen Room
Stayed in Nov 2025
Business traveler
44 review
8.5/10
Very good
Posted on Dec 16, 2025
Best choice in well located area and a wide range buffet breakfast
Response from Property: 尊敬的客人,感謝您選擇入住青島凱萊大酒店,並分享您的入住感受。當我們看到您在酒店感受到了物超所值的入住體驗,這對我們來説是最好的鼓勵。我們會把您的肯定以及對我們的鼓勵分享給所有酒店的員工,便於我們能在將來繼續為您提供高水平的服務,讓您在青島凱萊大酒店留下美好的回憶。我們衷心期待您的再度光臨!
Ali Chesh
Superior Twin Room
Stayed in Nov 2024
Business traveler
37 review
7.5/10
Posted on Jan 26, 2025
overall is a good hotel in Chengyang. Construction at front for metro line is not helping but you get an overall comfortable experience staying here.
Location is ok. Breakfast is basic but does the job. Room is generally good and size and cleanliness are both good.
Response from Property: Dear guest, thank you for choosing to stay at Qingdao Gloria Grand Hotel and sharing your experience. When we see that you feel the value for money in the hotel, it is the best encouragement for us. We will share your affirmation and encouragement to all hotel staff so that we can continue to provide you with high-level services in the future and let you leave a good memory in Qingdao Gloria Grand Hotel. We sincerely look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 13, 2025
The service was excellent. The staff were very friendly and obliging. They allowed me to change my book after I arrived. The room was luxurious with all facilities and was clean. The food was excellent and included a wide variety of Chinese and also western food.
Response from Property: Dear guest, thank you for choosing to stay at Qingdao Gloria Grand Hotel and sharing your experience. When we see that you feel the value for money in the hotel, it is the best encouragement for us. We will share your affirmation and encouragement to all hotel staff so that we can continue to provide you with high-level services in the future and let you leave a good memory in Qingdao Gloria Grand Hotel. We sincerely look forward to seeing you again!
Guest User
Superior Twin Room
Stayed in Apr 2024
Business traveler
12 review
10/10
Outstanding
Posted on May 13, 2024
Good experience
Looking forward to next stay
Response from Property: 尊敬的賓客,您好!非常感謝您入住青島凱萊大酒店。很高興能得到您的滿意評價,更感謝您對於我們服務工作的理解和支持,為客人提供熱情周到的服務和舒適、安靜的休憩環境是我們應盡的責任,我們會繼續努力服務好每一位賓客!再次感謝您對我們酒店的關注,期待您的再次光臨!
Doz3nJ
Superior Family Room
Stayed in Jul 2024
Family
14 review
10/10
Outstanding
Posted on Sep 9, 2024
Excellent stay, staff was accommodating and happy to upgrade the room when the first room was not convenient and not cleaned. They provided an excellent service and was happy to help with any enquiry.
Response from Property: 敬的賓客,您好!非常感謝您入住青島凱萊大酒店。很高興能得到您的滿意評價,更感謝您對於我們服務工作的理解和支持,為客人提供熱情周到的服務和舒適、安靜的休憩環境是我們應盡的責任,我們會繼續努力服務好每一位賓客!再次感謝您對我們酒店的關注,期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in Oct 2025
Business traveler
2 review
10/10
Outstanding
Posted on Nov 20, 2025
Very good
Response from Property: 尊敬的客人,感謝您選擇入住青島凱萊大酒店,並分享您的入住感受。當我們看到您在酒店感受到了物超所值的入住體驗,這對我們來説是最好的鼓勵。我們會把您的肯定以及對我們的鼓勵分享給所有酒店的員工,便於我們能在將來繼續為您提供高水平的服務,讓您在青島凱萊大酒店留下美好的回憶。我們衷心期待您的再度光臨!
Guest User
Executive Floor Deluxe Double Bed Room (Smart Toilet + Mini Fridge)
Stayed in Oct 2024
Business traveler
2 review
8.0/10
Very good
Posted on Jan 16, 2025
Everything's OK
Response from Property: 尊敬的客人,感謝您選擇入住青島凱萊大酒店,並分享您的入住感受。當我們看到您在酒店感受到了物超所值的入住體驗,這對我們來説是最好的鼓勵。我們會把您的肯定以及對我們的鼓勵分享給所有酒店的員工,便於我們能在將來繼續為您提供高水平的服務,讓您在青島凱萊大酒店留下美好的回憶。我們衷心期待您的再度光臨!
Guest User
Superior Queen Room
Stayed in May 2023
Business traveler
17 review
8.0/10
Very good
Posted on Jun 3, 2023
Good location sometimes goof sometimes so so service..
Response from Property: Dear guest, thank you for choosing to stay at the Gloria Grand Hotel Qingdao and sharing your experience. Seeing that you enjoyed a great value stay at our hotel is the best encouragement for us. We will share your recognition and encouragement with all our hotel staff so that we can continue to provide you with high-quality service in the future and leave you with wonderful memories at the Gloria Grand Hotel Qingdao. We sincerely look forward to seeing you again.
Guest User
Superior Queen Room
Stayed in Dec 2025
Business traveler
1 review
8.5/10
Very good
Posted on Jan 16, 2026
This is a hotel I always use. It's friendly and safe. It's great value for money.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at Qingdao Kailai Hotel and for sharing your experience. Seeing that you enjoyed a stay that was excellent value for money is the greatest encouragement for us. We will share your positive feedback and encouragement with all hotel staff so that we can continue to provide you with high-quality service in the future, ensuring you have wonderful memories of your stay at Qingdao Kailai Hotel. We sincerely look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 6, 2025
The breakfast environment on the executive floor is quiet. The service staff is warm, attentive and considerate. The lady also gave me a special bookmark of Qingdao. It was a good stay experience.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Qingdao Gloria Grand Hotel and sharing your experience. When we see that you feel the value for money in the hotel, it is the best encouragement for us. We will share your affirmation and encouragement to all hotel staff so that we can continue to provide you with high-level services in the future and let you leave a good memory in Qingdao Gloria Grand Hotel. We sincerely look forward to seeing you again!
Guest User
Superior Twin Room
Stayed in Apr 2025
Traveling with friends
10 review
10/10
Outstanding
Posted on May 4, 2025
The room is big, the mattress is very comfortable, I had a good night's sleep, the breakfast is rich, and there is a fruit plate in the evening. The front desk staff has good service. It was a very pleasant holiday. I will stay in this hotel next time.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住青島凱萊大酒店,並分享您的入住感受。當我們看到您在酒店感受到了物超所值的入住體驗,這對我們來説是最好的鼓勵。我們會把您的肯定以及對我們的鼓勵分享給所有酒店的員工,便於我們能在將來繼續為您提供高水平的服務,讓您在青島凱萊大酒店留下美好的回憶。我們衷心期待您的再度光臨!