SIENA NARADA GRAND HOTEL

SIENA NARADA GRAND HOTEL Reviews

SIENA NARADA GRAND HOTEL

Joy City, Ounan Street, Qingtian County, P.R, C, 323900, Qingtian, Zhejiang, ChinaView Hotel Details
SIENA NARADA GRAND HOTEL
SIENA NARADA GRAND HOTELSIENA NARADA GRAND HOTELSIENA NARADA GRAND HOTEL
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SIENA NARADA GRAND HOTEL Guest Reviews

4.8/5
Excellent
2084 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(2084)
Positive reviews(2065)
Reviews with photos/video(354)
Delicious breakfast(293)
Would stay again(90)
Friendly front desk staff(88)
Fantastic river view(72)
Perfect for business trips(51)
Close to train station(34)
Tasty restaurant(23)
Delicious buffet(12)
Negative reviews(19)
MACHETTI
Elegant Queen Room
Stayed in Oct 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Nov 18, 2024
We enjoyed nice spacious room, the location is very good, the only negative part the  breakfast, no yogurt very small selection that  you would expect for a 5 stars hotel. Staff at the front desk don’t speak English so we had to use the dictionary
Response from Property: 尊敬的賓客您好!非常感謝您選擇西娜君瀾大飯店並給予中肯的評價。正是如您一樣的客人對我們不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,給您帶來的體驗缺失我們深感抱歉。酒店管理層非常重視,並已傳達至相關部門進行整改提升,同時我們將不斷打磨服務體驗和產品,真誠期待您的再次光臨!
Hui min
Lanxiang Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
The service is very good. I will definitely stay in this hotel again next time I come to Qingtian.
Response from Property: 【酒店坐擁無敵江景】 又收穫一枚西娜君瀾粉啦~小君不勝欣喜,非常感謝您對我們的肯定,懂得的人必定心心相惜,希望您常來哈~
Guest User
Executive River View king bed room
Stayed in May 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Spent a week here. It was wonderful, very clean and breakfast was delicious. Would definitely come again. Zhang Min was very helpful and kind.
Response from Property: 【酒店坐擁無敵江景】 又收穫一枚西娜君瀾粉啦~小君不勝欣喜,非常感謝您對我們的肯定,懂得的人必定心心相惜,希望您常來哈~
Guest User
Elegant 2-bed Room
Stayed in Jun 2024
Couples
6 review
4.5/5
Great
Posted on Jul 18, 2024
Nice stay. Good location!
Response from Property: 【距離青田高鐵站2公里】尊敬的家人:您好!感謝您入住西娜君瀾大飯店並分享您的入住體驗,“滴水穿石”,我們期望用飽滿的熱情,優質的服務質量一點一滴的積累酒店人氣與口碑,西娜君瀾大飯店的發展離不開您的繼續關注與支持,願能一直擁有為您提供服務的榮幸。
Anonymous User
Lanxiang River-View Double Bed Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 31, 2023
jjjjjj
Response from Property: 親愛的小主,感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望青田西娜君瀾大飯店會是您回憶裏最温馨最獨特的那個!常回君瀾看看哦,祝:安好!
Renzailvtu0574
Elegant Queen Room
Stayed in Feb 2025
Other
14 review
5.0/5
Outstanding
Posted on Mar 18, 2025
The hotel is in a good location, next to the famous pedestrian bridge. You can walk to the other side of the river to drink coffee and eat Western food. There are many underground parking spaces, which is convenient for travel. The room is very clean, with dry and wet separation, but the area is a little small. The hotel service is very good, and the housekeeper Xiao Xue is warm and thoughtful!
Original TextTranslated by Google
Response from Property: [2 km from Qingtian High-speed Railway Station] Dear family: Hello! Thank you for staying at the Sina Narada Hotel and sharing your stay experience. "Dripping water wears away stone", we hope to accumulate the popularity and reputation of the hotel bit by bit with full enthusiasm and high-quality service quality. The development of the Sina Narada Hotel is inseparable from your continued attention and support. I hope to always have the honor of serving you.
Guest User
Guestroom - River-View (2 Beds)
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 16, 2025
The hotel room is very comfortable, the river view room has a good view, the housekeeper Xiao Xue is very considerate 👍, and responds to guests' needs very promptly The breakfast is rich in variety and tastes very good The massage that the hotel cooperates with is also very good, you can eat as much as you want Looking forward to coming again next time
Original TextTranslated by Google
Response from Property: 【瀾悦全日制餐廳,讓您盡享家鄉味道】西娜君瀾大飯店從心出發,立志於給客人帶去家的温暖❤很開心我們的用心您都能感受的到,歡迎您下次再來!
Guest User
Lanxiang River-View Double Bed Room
Stayed in Feb 2025
Business travellers
19 review
5.0/5
Outstanding
Posted on Mar 7, 2025
A good stay experience, the butler service attitude is good. Because the itinerary changed, I booked two different room types and was upgraded to a river view room. The hotel lobby details are very distinctive, and the coffee is the top level in Qingtian. The guest rooms are also very comfortable.
Original TextTranslated by Google
Response from Property: 【酒店坐擁無敵江景】尊敬的客官:您好!看到您給予我們的五星好評我們好開心呀~非常感謝您對我們的支持!感謝您的獨具慧眼,在眾多的酒店之中選擇我們西娜君瀾大飯店,承蒙您的厚愛,願我們的服務讓您感受到家的温暖,完善的配套設施、温馨的住宿環境,希望您能一如既往地喜歡西娜君瀾大飯店!
hxmaz
Premier Double Room
Stayed in Jan 2025
Other
34 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The hotel is very new, the room is very clean, and the breakfast is very rich. The housekeeper Xiao Zhou is also very attentive. After checking in, he accompanied me upstairs to introduce the hotel facilities and equipment. The experience was very good! The transportation is also convenient. I will stay here again next time.
Original TextTranslated by Google
6/12
Response from Property: [Lanyue All-Day Restaurant, Let You Enjoy the Taste of Home] Sina Narada Hotel is committed to bringing the warmth of home to guests from the heart. We are very happy that you can feel our dedication, and you are welcome to come again next time!
Wanwanwjm
Superior Special Room
Stayed in Jan 2025
Business travellers
13 review
5.0/5
Outstanding
Posted on Feb 17, 2025
This should be the best hotel in Qingtian! Very comfortable stay. The room facilities are very new. The breakfast is rich in variety. Stayed for three consecutive days and received welcome fruit. Xiao Xue's service is very thoughtful. If you need anything, she will respond quickly and enthusiastically ~
Original TextTranslated by Google
Response from Property: [2 kilometers away from Qingtian High-speed Railway Station] Dear family: Hello! Thank you for staying at Sina Narada Hotel and sharing your experience. "Dripping water wears away stone", we hope to accumulate the popularity and reputation of the hotel bit by bit with full enthusiasm and high-quality service quality. The development of Sina Narada Hotel cannot be separated from your continued attention and support. I hope we can always have the honor of serving you.
Girorodada
Executive River View king bed room
Stayed in Jan 2025
Travel with friends
25 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel I stayed in when I came to Qingtian for tourism has a great view, with a first-line river view! The hotel's housekeeper Xiao Zhou provided great service, always responsive and considerate of the guests. The hotel's facilities are also very good, with dining and leisure facilities. I will stay here again next time!
Original TextTranslated by Google
Response from Property: 【酒店坐擁無敵江景】尊敬的客官:您好!看到您給予我們的五星好評我們好開心呀~非常感謝您對我們的支持!感謝您的獨具慧眼,在眾多的酒店之中選擇我們西娜君瀾大飯店,承蒙您的厚愛,願我們的服務讓您感受到家的温暖,完善的配套設施、温馨的住宿環境,希望您能一如既往地喜歡西娜君瀾大飯店!
Guest User
Lanxiang Twin Room
Stayed in Jan 2025
Couples
34 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The hotel is in a great location and is convenient for going anywhere. It is very close to the popular bridge by the river. We go for a walk by the river every night, and the lights are beautiful. The hotel lobby is very grand, and the rooms are large and clean. The hotel service is very good. When we returned to the room at night, we felt very warm when we saw the fruit plate provided by the hotel. The customer service asked us if we needed anything from time to time. It was a very considerate service. We were very satisfied with our stay at this hotel.
Original TextTranslated by Google
6/9
Response from Property: 【距離青田高鐵站2公里】尊敬的家人:您好!感謝您入住西娜君瀾大飯店並分享您的入住體驗,“滴水穿石”,我們期望用飽滿的熱情,優質的服務質量一點一滴的積累酒店人氣與口碑,西娜君瀾大飯店的發展離不開您的繼續關注與支持,願能一直擁有為您提供服務的榮幸。
Guangchizhuanyuan
Elegant 2-bed Room
Stayed in Jan 2025
Couples
47 review
3.2/5
Posted on Feb 6, 2025
The lobby looks magnificent, but the service is very average. The front desk has basically no smiles, and does not actively remind the time and location of breakfast. There is a salesperson who is too attentive and keeps calling to add WeChat. A total of three times, the first time was before I arrived at the hotel, and called to ask to add WeChat. I politely perfunctory, the second time was when I checked in at the front desk, and also asked to add WeChat, I politely refused, the third time was when I was out playing, and called again to add WeChat, I still refused, she said that's fine, saying that a hand gift was prepared for me when I checked out. The room facilities of the hotel are hard to describe. The floor was loose, and I almost tripped. The bed is soft, the towels are very soft, and the bath water is very comfortable, like a waterfall. The breakfast is also good, with a wide variety. ps I didn't see the souvenirs mentioned earlier when I left the hotel, still had a straight face throughout the whole process. In addition, a deposit of ¥500 is collected, and there is nothing in the room for paid consumption. I don't understand why a deposit is still collected. Most good hotels don’t charge deposits now.
Original TextTranslated by Google
Response from Property: 親愛的客官您好:非常遺憾沒能給您一次滿意的入住體驗,小君深感遺憾!請接受小君最真誠的的歉意。您提供的意見我們 已經反饋給相關部門進行關注和整改!也期待您能繼續關注我們,見證小君的成長,讓我們以後還有機會為您服務!祝您工作順利,生活愉快!
Guest User
Lanxiang River-View Double Bed Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Feb 3, 2025
It was my first time in Qingtian. I chose Qingtian Sina Junlan. The river view room has a view of the beautiful Oujiang River and the Internet celebrity bridge. The room was newly renovated and very clean. The shampoo was especially useful! There were also children's toiletries for children. The children were very happy to eat the aged steak on the 25th floor. Xiaoyi's housekeeper service was considerate and the response was super timely. I give it a five-star praise!
Original TextTranslated by Google
Response from Property: [Sina Steak Restaurant on the 25th floor of the hotel invites you to enjoy delicious food] I will rush to you across the mountains and rivers, and step into the stars to visit you. I met you in my most beautiful time, and I can feel your satisfaction with us across the screen when I see your good comments. I am really moved~ There is always unexpected warmth. I hope that Sina Junlan will bring you full of beautiful memories. We are waiting for you to come back here~ Wish: all your wishes come true, and everything goes well!
Guest User
Guestroom - River-View (2 Beds)
Stayed in Jan 2025
Travel with friends
8 review
5.0/5
Outstanding
Posted on Feb 6, 2025
I was on vacation in Qingtian during the Spring Festival and booked a river view room for 4 nights on Ctrip. The hotel environment is comfortable, the service attitude is good, the breakfast food is rich, and the hotel is 2 kilometers away from Qingtian Railway Station. It is very convenient for travel.
Original TextTranslated by Google
6/9
Response from Property: 【瀾悦全日制餐廳,讓您盡享家鄉味道】西娜君瀾大飯店從心出發,立志於給客人帶去家的温暖❤很開心我們的用心您都能感受的到,歡迎您下次再來!