M516656****
October 3, 2024
Bad review! Bad review!
The hotel front desk has a bad attitude and extremely poor service!
We booked two rooms at the same time, a family room, which was pretty good.
A double bed room (the room information clearly states the 1.8-meter bed when booking). The room is very small. There is a 1.5-meter bed in it. Because I have a child, the 1.5-meter bed is too crowded. I went to the front desk to change rooms, and the front desk said confidently that although our house has a 1.5-meter bed, it has been sold as a 1.8-meter bed. It seemed that I was making trouble unreasonably, and the room was now full, so there was no room to change! We had to check out, and they immediately said impatiently, forget it, give me another one, because it was already late when we arrived at the hotel, and we were really too lazy to find another place to stay with our two children. I argued with them and will never go to this hotel again in the future!
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