"Because the hotel is very new, the facilities are good, there is not much nature because the trees are almost newly planted. The food in the hotel is quite expensive, the staff is not well trained, not professional. My room is connected to the room next door but when checking in, no one informed or locked it, when opening the door, there was always someone in the room next door. Overall, not worthy of 5-star service"

"This is an overall excellent hotel, offering great value for money with comprehensive amenities. The environment, service, and cleanliness are particularly noteworthy, comparable to Chinese chains like HUAZHU Hotels Group's Ji Hotel or Orange Hotel, but at a lower price point than Ji Hotel. I would definitely choose it again. **Facilities:** Complete and well-equipped, featuring everything you need, including a refrigerator, laundry basket, hangers, safe, and electric blackout curtains. All are modern and practical, superior to Hanting or Hi Inn levels. **Environment:** My favorite feature was the extra-large floor-to-ceiling window, which made the small room feel very open and spacious. **Service:** The service was very attentive. There's a laundry room, gym, and luggage storage. The front desk also doubles as a bar. **Breakfast:** Offers Vietnamese pho, fresh fruit (watermelon), scrambled and fried eggs, American coffee, specialty dumplings, freshly baked toast, cheese, and ham. Overall, it's better than Hanting, Hi Inn, and Ji Hotel breakfasts. **Location:** Ha Long is divided into Bai Chay and Hon Gai districts. The hotel is located in Hon Gai district. While most tourist attractions are in Bai Chay, which is across the water, Grab makes travel very convenient. The farthest places cost around 120k VND to reach. Hon Gai district itself is also very convenient, surrounded by local residential areas, making dining and shopping more accessible. Especially during the off-season, it tends to be livelier than Bai Chay. I also recommend Hon Gai beach as it's cleaner than Bai Chay beach. **Drawbacks:** The shower area is quite small, and the water temperature was very unstable, suddenly turning cold then suddenly scalding hot. I endured it for three days and hope this can be improved in the future."

"Slightly expensive, the dinner buffet is not as good as expected. There are not many varieties. The breakfast in the room at this price is not buffet. The hot spring water in the room is not hot enough. The public bath closes early. There are usually very few people. It is very quiet at night. The service attitude is okay. There are no advantages or disadvantages."

"Great location, and there's a court where you can play ball!"

"It’s a great hotel if you want an isolated place. Not close to any shops, or restaurants. The rooms AC wasn’t cold enough. Pool doesn’t have heater, so it’s cold, lots of constructions going on. Honestly wouldn’t suggest this place if you wants things to do around."

"Comfortable hotel with complete facilities. The balcony is a perfect spot to relax."

"Bright sunshine, blue skies, and pleasantly warm water draw people to Van Don and Bai Dai all year long — as do the all-inclusive resorts and spas where everything you could want on vacation is right there at your fingertips. Friendly staff, cozy rooms, stunning view !"

"it's a great location for nearby a lot of activities at night in HL."

"Thanks to Wy at the reception."