Firstly, I want to emphasise that the hostel staff are amazing - very friendly and helpful. They helped me sort out a problem with my phone, shared their suggestions of places to visit, and helped me upgrade my room too. So 10/10 for the staff. To give a more honest review of the room though:
Pros: The shared common room area is very spacious, and a great place to meet new friends. There are games and activities available, plus they often organised free social events like card game nights and movies. The dorm room was relatively spacious, with a desk space too. The beds have good privacy curtains. There are plug sockets by each bed for charging phones etc.
Cons: The main issue I have with the dorm rooms is that there is a dedicated bathroom per room. This seems great, until you have a roommate who spends three full hours all morning recolouringtheir hair in there, while the rest of us can't use the toilet or shower.
Other than that, I did feel that the location was a bit inconvenient (I had to drag my suitcase through some kind of dirty building site to get there, and it is about 15 mins walk from the main tourist area). Additionally, the beds were very uncomfortable (they've used foam mattesss toppers on wooden boards, with no actual mattress) and didn't have a shelf next to the bed or any storage lockers for bags. Also the hostel didn't provide towels for dorm room guests (which is usually standard).
After the issue with the roommate hogging the bathroom (who also snored all night too...) I asked to pay the difference to upgrade to a private room. The hostel happily arranged this without any issues, and even prepared the room for me to move into early. This private room was much better - a proper mattress, towels provided, etc. It was a bit noisy when the neighbour turned on their air conditioning (since the unit was right outside the window), but other than that I have no complaints.