Crowne Plaza Quanzhou Riverview, an IHG Hotel Reviews

Response from Property: Dear Valued Guest,Thank you for your glowing review! We are truly honored to be recognized as one of your best hotel experiences in China. Our team takes great pride in delivering exceptional service, and your recommendation means the world to us.It was our pleasure to host you, and we look forward to welcoming you back for another memorable stay. Safe travels, and see you soon!Von Go

Response from Property: Dear guests, thank you for choosing to stay with us and sharing such a heartfelt review! We are pleased to know that you are satisfied with the cleanliness of your room and the hotel's location. Your affirmation is the greatest encouragement to our team, we will continue to maintain a high standard of service, and we look forward to creating a perfect stay for you again when you visit the next time! Have a great trip!Von Go

Response from Property: Dear Valued Guest,We are truly inspired by your thoughtful review! It is our greatest honor to have made your stay in China such a memorable experience. Your appreciation for our design details and recognition of our team’s professional service perfectly embody our philosophy of "genuine hospitality."At our hotel, we believe true luxury lies in heartfelt moments and warm connections. Your kind words will undoubtedly motivate every team member you encountered—from our front desk to housekeeping—to continue shining.We look forward to welcoming you back for more delightful surprises on your next visit. May all your travels be filled with wonderful discoveries!Von Go, General Manager

Response from Property: Dear Valued Guest,Thank you for choosing to stay with us and for sharing such a heartwarming review! It was our greatest pleasure to provide you with a comfortable experience. Your kind recognition not only affirms our service but also motivates us to keep improving. We are committed to delivering thoughtful and attentive service to every guest and look forward to welcoming you back soon. We will continue to create wonderful memories for you with our warmth and professionalism! Von Go, General Manager

Response from Property: Dear Valued Guest,Thank you for choosing our hotel and sharing your wonderful experience with us! We're delighted to hear that our convenient location near the railway station met your business travel needs. Your special mention of Youki's excellent service at the front desk has been shared with our team as great encouragement. It's our constant endeavor to provide all guests with comfortable and efficient stays. We look forward to welcoming you back on your next visit!Von Go

Response from Property: Dear Guest,Good morning !Thank you so much for taking the time to share your feedback and for choosing Crowne Plaza Quanzhou Riverview for your stay. We are delighted to hear that you enjoyed your experience with us and found our hotel majestic, with a warm atmosphere and friendly staff.We are particularly pleased to hear your kind words about our Front Desk staff member, Ms. Liu. It is always encouraging to know when our team members go above and beyond to meet guests' needs. We will be sure to pass on your compliments to him, as it is this level of service that we strive to provide consistently.Your praise for our seafood buffet dinner and Japanese cuisine is greatly appreciated. Our culinary team takes pride in offering a diverse range of delicious options, and it’s wonderful to know that you enjoyed both dining experiences. The positive comments about our restaurant staff further motivate us to maintain high standards of hospitality. We are thrilled that you enjoyed your stay and look forward to welcoming you back again in the future. If you have any other suggestions or need assistance with your next visit, please do not hesitate to reach out.Once again, thank you for your kind words and for choosing Crowne Plaza Quanzhou RiverviewWe hope to see you soon!Warm regards！Crowne Plaza Quanzhou Riverview

Response from Property: 尊敬的賓客，感謝您對酒店服務與性價比的真誠認可！這份簡潔有力的肯定，是對我們平衡品質與價值的最佳鼓勵。酒店團隊將始終以穩定的專業服務守護您的旅程，期待您下次光臨。酒店總經理 吳承鴻

Response from Property: Dear Valued Guest,Thank you for your kind recognition of our hotel’s prime location, well-equipped facilities, and delicious breakfast! We are committed to providing our guests with a convenient and comfortable stay, and we are delighted that these details contributed to your wonderful experience. Your satisfaction is our greatest motivation, and we look forward to welcoming you back with even better service in the future. Wishing you happiness and all the best!Von Go, General Manager

Response from Property: Dear guest，Thank you for staying at Crowne Plaza Quanzhou Riverview and sharing your stay with us. We apologize for the experience you had during your stay. As for the SPA problem, we have asked the third-party partner to improve the rules of using coupons, and learned that the products on the website could not be used because the products on the website needed to be replaced at that time. For this reason, we also ask to update the products in time and enhance service awareness to avoid similar problems. At the same time, after investigation, your three nights of room rates are consistent. If you have any questions during your stay, you can contact the Guest Service Center and we will serve you quickly. Your opinion is very valuable, we look forward to in-depth communication with you, so that we can move forward on the road! Yours faithfully, General Manager of Crowne Plaza Quanzhou Riverview : Von Go

Response from Property: Dear Guest,Thank you so much for choosing Quanzhou Crowne Plaza Riverview and for sharing your positive experience.We are delighted to hear that you found our location perfect and our staff truly welcoming. We are pleased that you found our location ideal. Situated in this vibrant area, we strive to offer easy access to both local attractions and conveniences. Your kind words about our staff mean a great deal to us. We pride ourselves on providing warm and attentive service to ensure every guest feels valued and at home. As one of the newer hotels in the area, we continuously aim to set high standards for comfort and quality. It’s wonderful to know that you appreciate our efforts. We are thrilled that you highly recommend us and hope to welcome you back again soon. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us. Once again, thank you for your support and trust in Quanzhou Riverside Crown Plaza.Wishing you all the best! Warm regards! Quanzhou Crowne Plaza Riverview

Response from Property: Dear Valued Guest,Thank you for your wonderful review! We’re delighted to hear that you enjoyed the hotel’s innovative design and convenient location. Situated right next to Quanzhou Railway Station, we strive to provide efficient and comfortable travel experiences for all our guests. Your kind words are truly encouraging, and our team will continue upholding high service standards to ensure every guest enjoys a clean, modern stay.We look forward to welcoming you back on your next journey. Wishing you smooth travels and a pleasant trip ahead!Von Go, General Manager

Response from Property: Dear distinguished guest, hello! Thank you very much for staying at the Crowne Plaza Quanzhou Riverview and your comments. I am very happy that this stay has brought you a pleasant experience. It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve, innovate, and strive for perfection in our future services, so as to provide better services and a comfortable environment to every guest. Von Goh, General Manager

Response from Property: Dear guest, thank you very much for choosing to stay at Crowne Plaza Quanzhou Riverview and for leaving us such a heartwarming comment. Guest experience has always been our utmost priority, your feedback has proven that we are on the right track.We hope we might welcome you back again to Crowne Plaza Quanzhou Riverview in near future. Von Goh, General Manager

Response from Property: Dear guests, thank you very much for choosing to stay at Crowne Plaza Quanzhou Binjiang and for taking the time to give us such positive feedback. You mentioned that the hotel is very clean, thanks to the hard work of our logistics team, who carefully clean every corner every day, from the making of beds to the disinfection of bathrooms, every detail is not spared, just to create a comfortable and secure living environment for you.And the attentive staff can get your affirmation, which is a great encouragement to us. Whether it is the quick and enthusiastic check-in at the front desk, or the room service staff to respond to your needs at any time, or the intimate dining guidance of the restaurant waiter, we always uphold the concept of "customer first", hoping to make every moment of your stay in the hotel feel like a spring breeze.When it comes to a delicious breakfast, our team of chefs have gone to great lengths to select fresh ingredients and constantly develop new dishes to satisfy your taste buds and start your day with a full start.Von Goh, General Manager