lokeshraoe
April 13, 2025
From the moment I stepped into the hotel, I was truly impressed. The warm welcome at the entrance set the tone for a fantastic stay. Mina, the front office agent, was incredibly kind and helpful. She handled my check-in seamlessly while I enjoyed a welcome drink—such a classy touch. The process was quick and efficient, and I immediately felt at ease. My room was beautiful, and the cleanliness was absolutely impeccable—10/10. Later, I headed to the restaurant for dinner, which featured a buffet with an impressive variety of dishes, including fresh oysters! The food was excellent, and every staff member I encountered was kind, respectful, and attentive. On the day of check-out, I approached the reception to inquire about a possible late check-out since my taxi was scheduled for 4 PM. Lovena at the front desk was wonderful and kindly accommodated my request, allowing me to enjoy a few more hours at the hotel—something I really appreciated. Honestly, the only thing I can say is: keep up the amazing work. I’m already looking forward to my next stay, hopefully later this year! Best Regards, Lokeshrao Esram