Novotel Queenstown Lakeside Reviews

Breakfast is gorgeous. Location is great. Just bad luck that the lift is under maintenance or would prefer a higher floor room.

As preinformed, parking is limited, but overnight parking is free, thats a plus. The room is decent, need to vacuum the carpeted floors daily though. Service is great, check in staff were friendly, they even gavw us Novotel stuffed toys (a kiwi and a sheep) for my 2 kids. Lovely touch. Would stay again.

Awesome location and staff was very helpful. Will definitely recommend to others thanks guys👍

this is best hotel for services, views, good, for kids, for lakeviews, I am really happy this hotel with suitable prices From queenstown:20 April 2024

Very good location and comfortable stay in the room as usual, however the reception charged me 519 dollars for an early early check-in is unreasonable, I really cant

Location is very convenient. Room is big enough and the breakfast is delicious with numerous choices of food

Centrally located, staff were helpful! Had a loverly stay at the hotel.

Very good location, everything very good. Queenstown is a wonderful place, we will come again.

The amenities are very dated and no noise insulation at all, so u can easily hear your neighbor cough or talk. Other than that, it’s ok.

Rooms are really old, pillows have stains, elevator was out of service.

Had a really lovely stay. The location is perfect but the hotel (room doors, baths) are outdated and require refurbishment.

A hotel with great meal and great location

The hotel is very well located right in the center of Queenstown and a stone's throw from the lake, and short walk to all essentials. Service was pleasant but they can do better with the billing and the taxi service. Facility was clean, certainly not new but OK for a holiday. Buffet breakfast was great with lots of choices, and the barista coffee was excellent. We had dinner at the restaurant and it was also quite good too, but you're spoiled for choice as a foodie in Queenstown!

The hotel’s location is second to none, right by the lake. Just open your room door, and there it is. The Queenstown CBD is only 5 to 10 mins walk away. If you need to go to the Station for your tours, it’s only 5 mins walk away too. So location is just perfect. The staff here are also super duper polite, professional, friendly and helpful. Kudos to them! However, the only downside is that the room amenities are very outdated. Still with shower curtains, very small bath tub, incredibly old and somewhat rusty kettle, to name a few. Other than the facilities, this hotel is perfect for your Queenstown trip.