Guest User
May 18, 2025
Second time in a row I had an awful and insensitive response from the team. Incidentally our local team has been booking us in this hotel while we had our bigger event in a Global Hotel, where I generally stay. This time I had to cut short my travel and requested to charge for a day tarrif for 2.5 hours usage of room with no avail. Apathetically, the duty manager sitting on desk was fronting the non empowered sales team. If not financial consideration, walking upto the customer is a bare expectation, unmet. I paid in full, committing no return next time onwards. Last time they were busy in marriage propaganda expecting me to sleep inside ! There are now better hotels an’s choose in Raipur, for sure. Best wishes