Holiday Inn SACRAMENTO RANCHO CORDOVA by IHG

Conveniently located. The coffee makers in both of our rooms didn't properly work. Lots of stains on the carpet at the stairs. Walls and sound proofing were bad. The room was good size. Staff was very friendly.

Nice, clean hotel. Good location. Friendly staff. Easy In and out and access to the freeway.

The room was clean, bed is very comfortable, quiet area. It was dark when I arrived and there's construction going on at the front entrance of the hotel. It was confusing as there's no noticeable sign on how to get in to the lobby. I had to circle around the hotel before I found it. It would have helped if the lights were bright.

Previous stays, I've always had a pleasant experience. But this time, I booked two rooms for my family and both rooms had terrible beds. They need to update every bed and/or get new ones. Also, our shower wasn't draining properly. Come on, guys. Do better than this. I think the only bright spot on this trip was breakfast. The next morning we had breakfast in the downstairs restaurant and the service by our server (a middle-aged Latina lady) was outstanding. I wish I got her name. She was attentive, did the 2-bite check, followed up to see if we needed anything else and smiled. Great food and great service. We'll be back only if there's a great deal. I was disappointed this time when all the other times I"ve stayed her (over a dozen), have always been good.