Best Western Ramkota Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Rapid City
Best Western Ramkota Hotel
Health Protected
2111 N Lacrosse St, Rapid City, South Dakota 57701, United States
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Located in Rapid City, Best Western Ramkota Hotel is in the business district, a 1-minute drive from Rushmore Mall and 5 minutes from Main Street Square. This family-friendly hotel is 2.8 mi (4.6 km) from Art Alley and 4 mi (6.4 km) from Dinosaur Park.Show More
We Price Match
3.6/5Cleanliness: 3.6
All 100 Reviews
Amenities
Indoor Swimming PoolCasinoFitness RoomPublic ParkingFreeAirport Shuttle ServiceFreeBarBilliards RoomRestaurantMeeting RoomWater ParkFree
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Surroundings
Airport: Rapid City Regional Airport
(17.5km)
Landmarks: AMC CLASSIC Rapid City 10
(1.0km)
Landmarks: Firehouse Brewing Company
(3.2km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
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6
Business King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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4
Business Two Queen Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
1
King Suite with Whirlpool
1 King bed
Has window
Non-smoking
Refrigerator
Microwave Oven
Connecting Room
Cable Channels
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5
King Suite with Sofa Bed
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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5
Two Queen Bed Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Movie
Microwave Oven
Check Availability
6
King Suite with Fireplace and Whirlpool
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
7
Mobility Accessible King Room with Roll-In Shower
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
7
Mobility Accessible King Room with Bathtub
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
9
Mobility Accessible King Suite with Jetted Tub and Roll-In Shower
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
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Guest Reviews(100)
3.6/5
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.6
- Service3.6
Nicole
January 21, 2024
The building was freezing. All the hallways had to have been 60 degrees. The pirate ship area was really cold as well. A lot of the water park things need fixed. The breakfast took forever but the food was ok. Overall it was just ok.
Kracy
January 11, 2024
The first room we was assigned the bed was dirty. A huge stain on the bed. The staff was very helpful in getting us another room.
Verified traveler
December 27, 2023
The hotel was mid but spacious. I arrived at 8pm on Xmas eve, 2 front desk people along with another on the phone were helping a guest check in. There was an issue with his payment. No one greeted me at all and I was the only other person in the lobby. So I sat down for about 20 mins until the other guest checked in. The room I was given was not clean. The blankets & pillows strewn about and there were drinks on the table, like someone was still in the room. I told the front desk & they questioned me like they couldn’t believe it then relented and gave me a key to the adjacent room.
The stay was enjoyable enough but the rooms need updating. The bathroom molding is warped and upon inspection Ramkota would not be my 1st option. HOWEVER the pool is very nice. This is their saving grace. It is a much better alternative than the watiki water park which is over chlorinated and my daughter (an ex watiki employee) said she has seen feces floating in the water there. This is why I chose Ramkota but there were NO pool towels even though the hotel was very dead, hardly any guests & very few swimmers. 5 others counted.
A blizzard hit when we were checking out. I called the front desk at 842am for a late checkout. They could only do 30min w/o manager approval, which gave us until 1130am. BEFORE 1040am the housekeeper came to our door FOUR TIMES to see if we were leaving yet. When I called the front to complain she tried to me (a current guest) on hold to help others.Poor customer service
Raul
November 29, 2023
The things we didnt like was that the bed was hard. Our baby was shivering, the waterpark was freezing, so we went to the pool where the jets werent working in the hottub and it was green. Other than that, room was good, staff was very friendly.
Dennis
January 25, 2024
stayed two nights staff did not supply clean towels ,wash clothes or clean room
Gabrielle
November 24, 2023
We were led to believe there was a continental breakfast offered, there isn’t. We did not request a handicap room but we were told we did. We had a king size bed with used dirty sheets, there were only 4 tiny 1’ x 1’ square pillows, small and hard. We called the front desk and requested extra pillows and were told no problem, then the clerk called back and said there were none, then he said there were and when security arrived he would have them delivered, then the clerk call again at 9:45PM and very unprofessionally told us if we wanted them we would have to come get them. Whenever you flushed the toilet you had to jiggle the handle or it would continue to run. There was body hair of some sort in the bathroom sink, there was hair stuck to the inside of the shower curtain, the shower curtain was broke and water got all over the floor. When I used a towel toddy the water up, the towel was black from the floor. By the trash can there was the inside of a “stick” pen on the floor, which was probably a result of drug use and housekeeping did not vacuum the floor. The next morning we went to the lobby looking for the breakfast we were told about, when we could not find it we asked at the front desk and was very rudely informed there was not continental breakfast. When asked to speak to management regarding the the condition of the room and the absolute lack of professionalism and rude behavior of the front desk attendant from the night before, she waved her hand at us and said she
Renee
November 21, 2023
I’m still waiting on my refund for being (Accidentally) dbl booked smh and they talked to me like I was simple minded and or a child!
John
November 16, 2023
Room could be updated. Staff was perfect and the water park was clean. I would definitely go back just for that.
Nicole
November 27, 2023
The motel was dirty and curtains were ripped very outdated needed fixed up felt and looked dirty
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.6/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Renovated: 2018
- Number of Rooms: 266
Located in Rapid City, Best Western Ramkota Hotel is in the business district, a 1-minute drive from Rushmore Mall and 5 minutes from Main Street Square. This family-friendly hotel is 2.8 mi (4.6 km) from Art Alley and 4 mi (6.4 km) from Dinosaur Park.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including a complimentary water park and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 mi.
Satisfy your appetite for lunch or dinner at Minervas, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Rapid City? This hotel has 36000 square feet (3240 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 267 air-conditioned rooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Dip into one of the 2 indoor swimming pools or enjoy other recreational amenities including a complimentary water park and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 mi.
Satisfy your appetite for lunch or dinner at Minervas, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Rapid City? This hotel has 36000 square feet (3240 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 267 air-conditioned rooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Casino
Fitness Room
Public ParkingFree
Airport Shuttle ServiceFree
Bar
Billiards Room
Restaurant
Meeting RoomAdditional charge
Water ParkFree
Water Slide
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Water Park
Restaurant
Restaurant
No additional info available
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