Club Raro Resort- Adults Only

Property was okay even though the facilities were quite out dated. While we were there the poolbar was under maintenance for 4 days and the kitchen had a limited menu for 4 days and we were told via a letter stuck to our room door the night before. Staff are great

Our stay at Club Raro was a bit disappointing. With not a great choice of places to eat outside the hotel it was inconvenient that the kitchen was closed for a few days and only pizzas and snacks were available. The staff were very nice but the whole complex could do with some updating and some TLC.

Pros: Food and beverages were made with love. All food was delicious as were the cocktails and drinks. Staff were AAA couldn’t fault their friendliness and exemplary customer service. Very welcoming and went out of their way to ensure we were happy. The resort continues to be the renovation stages and there are some lovely bright areas. Cons: Our 1st room no3 should not be used as a guest room. It is dark, no natural light and like a cave. We asked to be changed to a more suitable room and this was done without question by the manager on duty Ben. He also gave us some wifi, much appreciated. There was no tv service. I know we don’t go away to watch tv but there is down time and to be able to relax in your room or have some down time a tv is appreciated. The pool bar was closed for 3 days during bf our stay. A major choice for us to stay her was the pool bar feature. The restaurant closed for meals and it was snack menu only for our remaining 3 days, this also included a reduced breakfast that was already very minimal. One day while at the pool me. With chainsaws came and trimmed all the coconut trees. We were not advised of this, there was debris, sawdust, coconuts hitting the ground and quite and unsafe environment. Loved the adult only aspect made some great new friends and loved the staff. Unsure if we’d return again. The beach is also almost unusable and it’s more than the 5 minute walk to town that had been mentioned.

Quite expensive for what it was. Rooms were lovely, bur bathrooms quite dated and alot of old mold in the silicone etc. Quite musty and damp sue to humidity. I didnt think it was worth what i paid. When my friends paid less for an entire Villa at another resort which was 4star

Food was average our bed linen was not changed in two weeks. As our stay progressed the pool got dirtier and dirtier until it was eventually shut down. Paid to use outdated washer and dryer neither washed or dried clothing. The whole place is in need of a revamp.

Very small pool. Still waiting for our Christmas dinner which never appeared after 2 and a half hours, all we got was sorry? No have a drink on us or anything. Staff had half a smile. One lady asked for a menu while sat around the pool and was told they're over there . Very rude. Will not be returning here.

We had a Beachfront Room that was no more than 30 odd metres from Ocean we went in Oct and had Whales everyday going past our room the staff are excellent and friendly the breakfasts were perfect as was the meals we had in the restaurant. Our room was well maintained as were the outside gardens which were kept immaculate the pool with swim up bar was a great spot to relax. The front of house staff were very helpful especially when our Airport transfers didn't turn up overall we highly recommend Club Raro we will be staying there again

Thoroughly enjoyed our 3 nights at Club Raro. Things we liked best:- 1) Staff - Papa Tom, Sue, Imer, Donna, Easter, George & Nancy plus others whose names we can’t recall. 2) Dining - great food at reasonable prices. 3) Foyer, restaurant, pool and swim up pool bar. 4) Handy location with short drive to Ava Rua and airport. 5) Comfortable bed, safe, tea & coffee in room. Things we least liked:- 1) Proximity of room to reception with loud conversations in early morning hours which we complained about. 2) Beach covered in coral & rocks. 3) Shower was very small in room. Overall would definitely recommend and would return.