554, 5 Sukhumvit Rd, Noen Phra Sub-district, Amphur Muang, Noen Phra Subdistrict, Rayong Province, 21000, ThailandView Hotel Details
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Guest Reviews of Holiday Inn & Suites Rayong City Centre
9.4/10
Amazing
406 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(406)
Positive reviews(400)
Reviews with photos/video(127)
Delicious breakfast(56)
Convenient for shopping(40)
Clean pool(25)
Great swimming pool(25)
Large rooms(19)
Nice sea view(11)
Close to beach(11)
Stayed multiple times(5)
Negative reviews(6)
Guest User
Standard King Room High Floor
Stayed in Aug 2025
Family
2 review
8.0/10
Very Good
Posted on Oct 11, 2025
+ Good service and very clean rooms;
delicious and varied breakfast;
excellent staff at breakfast;
- In the last day of our departure, the pool was closed, without any warning in advance
6/10
Wadeus
Premium King Room with Sea View High Floor
Stayed in Aug 2025
Business traveler
16 review
9.5/10
Amazing
Posted on Nov 11, 2025
The room was spacious, and the service was absolutely amazing, truly surprising me with such professional service in Thailand! The shower water was too hot, and no matter how I adjusted it, it wouldn't cool down, so I had to ask the front desk to send someone to check it. Within 5 minutes, someone arrived. Even before I opened the door, he had already taken off his shoes, standing only in socks, hands pressed together in a 'Sawadee ka' greeting. He respectfully walked to the shower room, knelt on both knees, then shifted to a single-knee stance to reach the showerhead. Along the way, he turned to open the sink faucet, then turned back, continuing his kneeling operation for three minutes until the water finally cooled down. He performed the entire process while kneeling. No wonder this Holiday Inn, which opened in 2017, still looks brand new.
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Guest User
Standard King Room High Floor
Stayed in Aug 2025
Family
2 review
10/10
Outstanding
Posted on Sep 28, 2025
Very good hotel. Staffs are very nice and the room is very clean and very comfortable
vivixool
Premium King Room with Sea View High Floor
Stayed in Aug 2025
Couple
17 review
9.0/10
Great
Posted on Sep 26, 2025
Hotel room is tidy and clean comfort and full of relax recommend it still brandnew location is center of town and very close to beach
Garfieldwrp
Premium King Room with Sea View High Floor
Stayed in Jul 2025
Couple
14 review
8.0/10
Very Good
Posted on Aug 27, 2025
Room service is available 24 hours and great service from the staff and they have a lot of breakfast options. I like it 💗
MK9900
Premium King Room with Sea View High Floor
Stayed in Jul 2025
Couple
11 review
9.5/10
Amazing
Posted on Sep 8, 2025
Great 5 star hotel with friendly staffs and have a great location in central of Rayong.
Anonymous User
Standard King Room High Floor
Stayed in Jun 2025
Business traveler
53 review
9.0/10
Great
Posted on Jul 27, 2025
This hotel is super convenient for my business trips to Rayong. It's close to everything. There's a shopping mall nearby, and a bigger one just ten minutes away. The breakfast spread was also quite good.
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118909****
2 Single Beds Standard High Floor
Stayed in Jun 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jul 20, 2025
The hotel facilities are great, clean and hygienic, and the breakfast is especially rich. Next time I'm in Rayong, Holiday Inn will be my first choice. There's a large shopping mall nearby, making dining and shopping very convenient.
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Guest User
Standard King Room High Floor
Stayed in Jun 2025
Couple
28 review
6.0/10
Posted on Jul 9, 2025
Hotel building is very nice however rooftop bar tables and chairs are falling apart. Once we got into bed we noticed the sheets were heavily stained and the towels were falling apart. Very unsatisfactory.
Sinan77sg
Standard King Room High Floor
Stayed in Jun 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jul 17, 2025
Nice hotel at very strategic location next to the mall. The brekafast also very nice
M60121****
2 Single Beds Standard High Floor
Stayed in May 2025
Business traveler
15 review
10/10
Outstanding
Posted on Jun 25, 2025
You can see a beautiful sea view from the rooftop. The rooftop pool is also very big, and the gym facilities are perfect.
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Kamiannuomosicijisimaliang
Premium King Room with Sea View High Floor
Stayed in May 2025
Business traveler
3 review
7.5/10
Posted on Jun 5, 2025
The air conditioning in the room was leaking badly. After it was fixed at night, it started leaking again at 6 AM the next morning, which seriously affected my sleep.
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M13654****
Standard King Room High Floor
Stayed in May 2025
Business traveler
81 review
9.5/10
Amazing
Posted on Jun 7, 2025
Booked this for a colleague, and due to a change in plans, the last night was cancelled. The hotel was very understanding and agreed to the cancellation. They also extended our check-out to 2 PM, which was super convenient. The breakfast spread was great, and there are plenty of malls and massage places nearby.
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Rui Teng Yang
Premium King Room with Sea View High Floor
Stayed in Oct 2025
Business traveler
5 review
10/10
Outstanding
Posted on Nov 15, 2025
Good!!!
Pet des
2 Single Beds Standard High Floor
Stayed in Apr 2025
Traveling with friends
18 review
8.5/10
Very Good
Posted on May 20, 2025
We were a group of four good friends and we were in Rayong for a "durian fest "..... we were there to try out the different variety of durians
This hotel in Rayong is perfect for its location. Its efficiency and proficient staff members who were accommodating . 
We all also agreed that the international breakfast buffet was exceptional and we would stay at this hotel just for the breakfast :)
We also drove our car so we were glad that there was always ample space for parking .