Noen Phra Sub-District, Rayong Province, 21150, ThailandView Hotel Details
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Holiday Inn Express Rayong Guest Reviews
4.4/5
Very Good
91 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.3
Service4.5
Cleanliness4.7
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All reviews(91)
Positive reviews(90)
Reviews with photos/video(44)
Clean and tidy(32)
Awesome rooms(28)
Awesome stay(25)
Great service(25)
Delicious breakfast(11)
Great value for money(6)
Great location(5)
Negative reviews(1)
Irene Empire
Standard Queen Room
Stayed in Aug 2024
Couples
21 review
4.5/5
Great
Posted on Aug 18, 2024
Clean room , food yummy, good price,good service, but view from my room as in the picture. Opposite have one condo and new building. Total my husband like it ❤️
Response from Property: Dear Irene Empire, Thank you very much for sharing your thoughtful comments of your recent stay with us at Holiday Inn Express Rayong. We are very pleased to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Please do let us know if your travels bring you back to Holiday Inn Express Rayong as we will be glad to assist with the arrangements needed. We look forward to the pleasure of your return! Best regards, Korphon KongchagAssistant Rooms Division Manager
Kitti
Standard Queen Room
Stayed in Aug 2024
Couples
7 review
4.7/5
Amazing
Posted on Aug 17, 2024
I very quiet , clean , comfortable nearby mart.
Good for private relax during a trip.
Response from Property: Dear Kitti,Thank you for taking the time to share your thoughts about your recent stay at Holiday Inn Express Rayong.Your feedback is much appreciated as I am always keen to hear one’s comments so that we may know where to do better and what can be improved. Ultimately, of course, with the objective to ensure a most enjoyable stay for our guests. Therefore, thank you once again for sharing your comments.We look forward to welcoming you back to the hotel in the not too distant future. Should you require any assistance meanwhile then please feel free to contact us.Best regards,Korphon Kongchag Assistant Rooms Division Manager
Bo_e
Standard Queen Room
Stayed in May 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Easy pick up and drop-off taxi. Breakfast have both Thai and International meal.
Response from Property: Dear Bo_e, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Holiday Inn Express Rayong, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
Guest User
Standard Queen Room-Accessible
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
 Everything is good.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your experience at Holiday Inn Express! It was a pleasure to have you here with us again and I am delighted to hear that you have loved your stay and have fully enjoyed the services by the team. Your kind words about your experience have since been shared with the team here, much to their delight and appreciation. Thank you once again for your very kind feedback and recommendation and please do let us know how we can assist with any future bookings here. We much look forward to the pleasure of welcoming you back to the hotel again in the not too distant future. With very best regards, Nitaya Stokes Duty Manager
Jace
Standard Queen Room
Stayed in Apr 2024
Solo travellers
22 review
2.5/5
Posted on Apr 18, 2024
Checked in and had a horrible smell in my room, they sprayed it and it came back, they cleaned it and it came back. There is no smoking allowed anywhere around the building you must leave the property, the rooms where small and there are 4 big cranes working over the top of the building all day everyday. Not the best stay.
Response from Property: Dear Jace, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong Map Ta Put. We are delighted to read from your review that you had experienced your recent stay with us and we also appreciate you pointing out the inconvenience that occurred during your stay. Please accept my sincere apologies for the shortfalls you encountered, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Suites Bangkok Sukhumvit, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
Regina Mak
Standard Queen Room
Stayed in Mar 2024
Couples
3 review
4.5/5
Great
Posted on Mar 17, 2024
Very clean room, breakfast delicious, staff nice, inconvenient location for travel, have Lawson front of hotel.
Response from Property: Dear Regina Mak,Thank you for choosing our hotel and your kind feedback. We are thrilled to hear that our facilities contributed to making your stay a pleasant trip. We hope to have the opportunity to welcome you back in the near future, providing you with a seamless and comfortable stay in every way.Kind regards.Holiday Inn Express Rayong Map Ta Phut
SR
Standard Queen Room
Stayed in Jul 2024
Family
6 review
3.7/5
Posted on Jul 22, 2024
Clean and good service of frontdesk staff. Breakfast is ok but if there is more menu should be better.
Overall is good.
Response from Property: Dear SR, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Holiday Inn Express Rayong, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
suttirat t.
Standard Queen Room
Stayed in Jun 2024
Couples
5 review
4.2/5
Very Good
Posted on Jun 4, 2024
The staff service is excellenct , the room is new, clean and comfy. The hotel location is a bit far from the city center, around 10-15 mins drive to the shopping mall and the beach.
Response from Property: Dear Khun Suttirat t,Thank you very much for your glowing review and for pointing out the many advantages to the property and the facilities we have. We truly appreciate your very kind words about the hotel facilities and to everyone who was able to make your stay exceptional.Please do let us know how we can assist with any future arrangements should you be traveling back to Rayong!Thank you once again and we look forward to welcoming you back again soon! With very best regards,Korphon KongchagAssistant Rooms Division Manager
Sirivat
Standard Room with 2 Single Beds
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 18, 2024
Breakfast was overcrowded.....
Room was very clean.
Convenience store nearby.
Response from Property: Dear Khun Sirivat, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong. We are delighted to read from your review that you had experienced your recent stay with us, and we also appreciate you pointing out the inconvenience that occurred during your stay. Please accept my sincere apologies for the shortfalls you encountered, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Holiday Inn Express Rayong. I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
Callao
Standard Queen Room
Stayed in Mar 2024
Solo travellers
41 review
4.7/5
Amazing
Posted on Mar 12, 2024
Hotel is very new and offer limited choice for dinner. There are no restaurants nearby the hotel. There is vending machines to grab some snacks and instant noodles. Or you can grap something’s from convenience store. Room size is decent with comfortable bed and pillow. There are plenty of parking space. Check in late at night is ok.
Response from Property: Dear Callao,We sincerely appreciate your recent stay at Holiday Inn Express Rayong Map Ta Phut and the kind comments you shared. We would like to extend our sincere apologies for any inconvenience you may have encountered at this time. Your feedback is invaluable to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,Holiday Inn Express Rayong Map Ta Phut
Guest User
Standard Room with 2 Single Beds
Stayed in Feb 2024
Business travellers
4 review
3.7/5
Posted on Apr 6, 2024
Overall it was good experience with hotel. Only issue with hotel is they didn’t updated the correct location on google map & If you will follow the map then can’t reach the hotel.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong Map Ta Put. We are delighted to read from your review that you had experienced your recent stay with us and we also appreciate you pointing out the inconvenience that occurred during your stay. Please accept my sincere apologies for the shortfalls you encountered, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Suites Bangkok Sukhumvit, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
Jirawadee
Standard Queen Room
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Newly IHS Brand in Rayong. Have LAWSON in front of the hotel. Value with money.
Response from Property: Dear Khun Jirawadee, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong Map Ta Put. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Holiday Inn Express Rayong Map Ta Put, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
Guest User
Standard Queen Room
Stayed in Aug 2024
Couples
36 review
4.0/5
Very Good
Posted on Aug 8, 2024
Clean room and comfy bed
Helpful staff
Response from Property: Dear Valued Guest,Thank you for taking the time to share your thoughts about your recent stay at Holiday Inn Express Rayong.Your feedback is much appreciated as I am always keen to hear one’s comments so that we may know where to do better and what can be improved. Ultimately, of course, with the objective to ensure a most enjoyable stay for our guests. Therefore, thank you once again for sharing your comments.We look forward to welcoming you back to the hotel in the not too distant future. Should you require any assistance meanwhile then please feel free to contact us.Best regards,Korphon KongchagAssistant Rooms Division Manager
Feela
Standard Queen Room
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on May 19, 2024
New, nice and tidy. Not far from the city.
Response from Property: Dear Feela, Thank you for taking the time to share your feedback from your visit to the Holiday Inn Express Rayong Map Ta Put. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Holiday Inn Express Rayong Map Ta Put, I look forward to welcoming you back. Sincerely, Korphon Kongchag Assistant Rooms Division Manager
Guest User
Standard Queen Room-Accessible
Stayed in Jul 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Aug 6, 2024
good good good good good
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your experience! We are delighted to hear you had a fabulous stay here with us at Holiday Inn Express Rayong and we truly appreciate your very kind words about the hotel facilities and to everyone who was able to make your stay exceptional. Please do let us know how we can assist with any future arrangements should you be traveling back this way! Thank you once again and we look forward to welcoming you back again soon! With very best regards, Nitaya Stokes Duty Manager