Guest User
December 12, 2023
Hotel good and new. Room large, bathroom good. Good beds. I couldn't understand why there were two extra beds in my room for single occupancy and why they weren't put away even when they were notified. No wellness infrastructure in the hotel. Location near the center of Regensburg, but there are few options for going out in the evening in the area. Parking garage with options for charging electric cars available. Breakfast good, good cappuccino, little fresh fruit, no fresh orange juice. Staff very friendly, especially at breakfast. Reception staff needs to be improved in terms of customer orientation. Two suggestions from me: a bottle of water in the room (almost standard worldwide) and white sausages as a regional specialty at breakfast were answered with the following saying: there is no such thing, it was decided by the company's management. The hotel should be grateful for such suggestions from the customer, which could be implemented with little effort, and should not fob the customer off with empty phrases. Premier Inn should not only be cheap, but also a bit premium.
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