Richwood Forest Hotspring Resort

The room layout is a bit simple, but the bedding is quite comfortable. It is good that the room has its own pool. The hot spring is good, and it is a real hot spring. The taste of the restaurant's products is good, and overall I am satisfied.

It was originally a bad review, because the service and attitude of the front desk are really bad, and the problem is also slow to solve. When I called the guest room, I deliberately didn’t answer the phone, and when I called another phone, I answered it in seconds. I was really speechless. But I still gave it a good review, because the waiters in the restaurant are so nice and enthusiastic, and they also care about children, which is completely heart-warming. Playing in the water in summer is a good memory of being here last year, that’s why I came here for the second time. After taking the children, the rainbow slide is a gift, but it’s so funny. The children can only slide one-third of the way, and it takes five seconds to finish it. I want to give it to you. The children bought tickets to continue playing, and were told that 38 yuan once, 50 yuan twice! Laughed me to death, poverty made me ashamed, 50 yuan = 10 seconds, I really feel sorry for the money, can you suggest to adjust the fee, at least give the children 100 to play 5 times and 10 times to enjoy themselves, I am sure many parents will renew the fee , so that everyone is discouraged, otherwise the hot spring is so far away, the pool is small, and there is nothing to play, it is really difficult to retain people's hearts.

beautiful scenery, Hygiene: clean and tidy

It's the fifth time I've come here and it's a very comfortable stay. Whether it is hot or cold weather, it is very comfortable. It is warm in winter because of the hot spring, and cool in summer because of the swimming pool. Moreover, the staff here are very enthusiastic. The service attitude of Ms. Zhu Xiaoling at the front desk impresses me deeply, and I feel at home (◐‿◑)

The overall environment of the hotel is first-class, but the room facilities are a bit rudimentary. It may be because it is newly opened, and many services are not up to date. I hope it will be better and better. It is a good place for leisure and vacation.

Compared with the last time, the check-in performance this time is really poor. Returning to Dongguan from Changsha, I intend to return to Dongguan after a night of hot spring rest in Shaoguan. However, after a long drive, I want to soak in the hot springs to relax, but the hot spring water has not been drained and cleaned after I checked in, and the hot spring card given cannot be used. I also prepare a bathrobe for one person, and there are not enough staff. Wait. It took a long time to send the hot spring card.