Kyriad Hotels in Rennes

Small but comfortable room. The staff is helpful and pleasant. The hotel is convenient, good for getting back on the road quickly. On the other hand, it was too hot in the room; there was no way to lower the temperature with the air conditioning; we had to open the window all night. No elevator, two floors to climb with suitcases, a bit difficult if you're alone.

We are so disappointed with this experience, the room and location is top, no surprise, but the very bad surprise is to have waited for 45 minutes in the corridor, so that the receptionist succeeds in lighting his lamp! He had encoded the wrong door, and when I gently asked for a commercial gesture, he humiliated me !!! When accusing me of giving him the wrong door number, knowing that I had returned him the card with the room number !!! He was clearly wrong and my mistake was literally remitted, by the way, my husband was the one who had thought of his mistake! And, to finish, there was only a handkerchief. We have not had any excuse or commercial gesture, knowing that we were forced to cancel our restaurants, and our friends have been friendly to find another restaurant and waited. Just for a receptionist who doesn't know the basis of his profession!!!! He has spoiled us our weekend.