Guest User
September 2, 2023
This is a very honest review! (There from 21st to 31st August 2023) We were put in this hotel as the one we booked into had overbooked. The reception and restaurant staff are fabulous. Very helpful and always happy to help. It is very well situated for the beach and Faliraki. We were here with family, our son, his partner and there young son. The rooms are totally inadequate! Incredibly small, no wardrobe and just 2 small drawers. The fridge was between the double and single beds, in front of the bedside shelf, this went off when you left the room with your key card!! To say it was in the way is an understatement. We couldn't open the curtain because the single bed was tight against it and there wasn't room to move it out a bit because of the fridge!! There is nowhere to put suitcases, and as there are no wardrobes you are having to live out of them. The bathroom......if you sit on the toilet your knees are under the sink! Sit sideways and you are touching the shower! The shower is very small and was not very clean, soap scum and mould around the door. There is also no ventilation which, for such a small space is definitely needed. We were there for 10 nights and housekeeping came to the room three times!! One of those we had to ask for. Food was not that brilliant, consequently even though we had paid all inclusive we ate out a lot. As there were a lot of children it would have helped if they had a children's menu. There are no fire exit signs or procedures, and the door that leads to the fire escape ladders was locked!! We only saw one fire extinguisher and that was in reception. Not a lot of help when there are 3 floors! There are no safety deposit boxes. We looked on their website and a lot of the things that were missing were said to be available. We were really disappointed with the whole experience and it certainly put a damper on our holiday.