Our stay was organised by the one of polish travel agencies in august’26. The flight was moved from the original time of around 2 p.m. to 11:00 p.m., so we arrived at the hotel at around 3 a.m. Fortunately, we were immediately assigned a room (bungalow). And then the first shock – the reception area was stuffy and smelled musty, and the receptionist took (!) everyone’s ID cards or passports (“because he had to enter everyone’s details”). This does not seem very safe and I do not know whether it is even legal. We had no choice and had to leave them there – we collected them in the morning after breakfast. As for the room – the bungalow is supposedly renovated (to a higher standard than the rooms in the main part). The bed linen and towels were clean. The towels were changed every day during our week-long stay. The bed linen was not changed even once – the beds were only made. The glass bathroom door was dirty when we arrived (including traces of toothpaste left by previous guests), and it remained dirty throughout the entire stay. There was no water in the mornings on 5 out of the 8 days of our stay. They have some tanks on the roofs which are clearly too small for the families occupying the rooms. The air conditioning is old. The 20–30-year-old units are noisy and smell musty. I could not sleep with them running at night, so it became very hot – opening the terrace door was a bit worrying because of mosquitoes or curious people. And the green alarm light shines so brightly at night that I had to cover it with a towel. The main bed is quite comfortable and large. The other two (we were a family of 2+2) were not really suitable for anything. In one of them, the separate parts kept sliding apart in different directions, and on the other one it was impossible to lie down because the wooden frame was covered with what seemed to be about 1 cm of foam, so you could feel every slat digging into your body. The entire property is clearly dirty – even though from time to time you can see someone sweeping or spraying water from a hose, this does not remove the old, ingrained dirt. There is also clearly a shortage of staff. For such a fairly large property, they could use about twice as many employees. Pools – there are 2 paddling pools for children where the water is quite cold. There is a large swimming pool (depth from 1.5 to 2.5 metres). It is not crowded, although in the morning some people reserve sun loungers for themselves and, despite signs prohibiting this, nobody supervises it. The second pool is a lazy river with a paddling pool and a children’s play set (slides and water sprays), as well as larger slides, located in another part of the hotel – with the entrance almost directly from the street. This part is OK, although layers of blue paint come off the bottom of the pools and sometimes float in the water. The pools are officially open until 6:00 p.m. Afterwards, chlorine is added to the water, which most guests do not know about because they ofte