Lucas Fernandes Barbosa
March 7, 2024
Terrible. Elevator always impossible, I took the stairs several times. So far so good.
There were no towels in the room for 3 days. It's not that they didn't wash it: THEY DIDN'T!!!! I complained and it continued without.
Housekeeping opened the room door with me inside, without knocking properly, at 12pm, in the middle of my stay (there were several days left), pressuring me to release it for cleaning, which was only until 2pm (TWO HOURS LATER). I said I would be leaving soon and asked for towels because I didn't have any. She grudgingly replied that she would only use a towel when cleaning, hahahha.
The negligence is incredible... Good location, next to the subway, and OK breakfast. Other than that, very bad.
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