To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(3188)
Positive reviews(3129)
Reviews with photos/video(1122)
Friendly front desk staff(807)
Well designed(285)
Convenient for shopping(188)
Perfect for business trips(153)
Well decorated(148)
Close to beach(57)
Awesome gym(55)
Negative reviews(59)
Guest User
Elegant Queen Room
Stayed in Apr 2025
Business traveler
44 review
8.0/10
Very Good
Posted on May 19, 2025
One of the best hotels I have ever stayed in,from good location and friendly front desk staff and a rich cuisine
Thanks to all staff there
Response from Property: Dear Guest,we’re so happy you enjoyed your stay at Mumian Rizhao! Your kind feedback means a lot to us. Hope to welcome you back soon!
_WeChat252376****
Superior Room (2 Beds)
Stayed in Oct 2025
Business traveler
4 review
10/10
Outstanding
Posted on Nov 21, 2025
Very nice hotel with nice staff
Response from Property: Dear Guest,Thank you so much for your kind review of Rizhao Kapok Hotel! We are thrilled to hear that you had a pleasant stay and were satisfied with both the hotel and our staff.We sincerely look forward to welcoming you back to Rizhao Kapok Hotel in the near future. Wish you all the best and safe travels!Best regards!
Guest User
Elegant Queen Room
Stayed in Feb 2025
Business traveler
6 review
10/10
Outstanding
Posted on Mar 4, 2025
Clean, organized, and culturally relevant room
Response from Property: 尊敬的客人您好,感謝您入住日照木棉花酒店以及對我們的五星好評。您的支持與認可是我i們不斷前進的動力,我們會繼續努力,不斷提高服務質量,期待您的下一次光臨!
Guest User
Standard King Bed
Stayed in Sep 2025
Business traveler
20 review
9.0/10
Great
Posted on Oct 27, 2025
Good overall.
Response from Property: Thank you so much for your kind feedback! We're thrilled to hear you had a great experience, and we look forward to serving you again soon.
Sihan…
Superior Room (2 Beds)
Stayed in Jul 2025
Family
29 review
8.5/10
Very Good
Posted on Aug 13, 2025
…………………… OK
Response from Property: 尊敬的客人您好,感謝您下榻日照木棉花凱悦尚選酒店並花費寶貴時間留下評價,如果您還有其他關於住宿體驗的想法或需要反饋的問題,歡迎隨時告訴我們,我們會認真傾聽和處理。祝您生活愉快!
TIGERFRAG
Superior Queen Room
Stayed in Aug 2023
Solo traveler
8 review
9.5/10
Amazing
Posted on Sep 21, 2023
This was my third stay in this hotel within a month. Will I stay again if I’m in Rizhao - definitely a YES. Front desk staff is helpful although most seems were quite new on the job. The hotel is very updated in term of technology. Lights are turn on automatically when you enter the room and curtains open up automatically with day light. My only complaint is the air conditioning system is not fast enough in cooling down the room. Breakfast is delightful. Location is good with plenty of eateries and shopping within a short hop. Highly recommend to others
Response from Property: Thank you for your comments. We will arrange the perfect room for your next stay.
Guest User
Superior Queen Room
Stayed in Nov 2023
Business traveler
11 review
10/10
Outstanding
Posted on Dec 15, 2023
5star hotel. Great help from Betty and Catherine.
Response from Property: Dear guest : Hello!Thank you for your visit , but also sincerely thank you for our love and recognition , you remember the good time here let us feel very moved , let the guests enjoy a good stay experience is our responsibility , can get your praise we are deeply honored , at the same time we are more motivated to continue to move forward , hope to have more opportunities to serve you !
Amjad aljonaid
Superior Queen Room
Stayed in Oct 2024
Family
22 review
10/10
Outstanding
Posted on Jan 21, 2025
Nice place
Response from Property: 尊敬的客人您好,感謝您選擇入住日照木棉花酒店並給予我們5分好評。您的肯定是我們不斷努力、保持最佳的極大動力。酒店周邊環境及旅遊資源優越,餐飲美饌,隨心悠享,更有着細緻周到的服務,我們熱情好客,提供居家式入住體驗,用心服務好每一位客人。再次感謝您的支持與鼓勵,願酒店能給您的旅途帶來更多的驚喜和感動,期待與您再次相聚。
1dxo
Superior Queen Room
Stayed in Jan 2024
Couple
8 review
10/10
Outstanding
Posted on Feb 15, 2024
verygood
Response from Property: 尊敬的賓客,您好!來自小棉的問候。感謝您選擇入住木棉花酒店並對酒店及前台工作人員的認可,期待您的下次光臨。
Anonymous User
Family Suite
Stayed in Apr 2025
Family
18 review
8.5/10
Very Good
Posted on May 13, 2025
From the hotel in the Lighthouse Scenic Area to the city, I still have great expectations for the Kapok Hotel. The environment is really good. The lobby is not only grand, but also very literary, which is the tone I like.
But the check-in was full of twists and turns. First, the room type I stayed in was wrong. Then, because the aunt had not finished cleaning, I temporarily went to other rooms to rest and wait. In the middle, I was the main one from the hotel in the Lighthouse Scenic Area to the city. I still have great expectations for the Kapok Hotel. The environment is really good. The lobby is not only grand, but also very literary, which is the tone I like.
But the check-in was full of twists and turns. First, the room type I stayed in was wrong. Then, because the aunt had not finished cleaning, I temporarily went to other rooms to rest and wait. In the middle, I took the initiative to communicate by phone. Even if the room was cleaned up, I was not contacted in the first time. I needed to take the initiative to ask. At that time, the family of three was very angry, because at least three hours were wasted in the afternoon, so the impression score was really bad.
Then after entering the room, I didn’t find the welcome fruit, which was clearly stated in the order. There was a peculiar smell in the wash basin area. When I went out to visit scenic spots, I reported it to the front desk. Later, it was improved by spraying perfume + opening the window. Although there is a bathtub, there is no bath bag. Although it is a family suite, there are only two toiletries by default, and the details are still not good enough.
Fortunately, the geographical advantage of his house is really outstanding. Next door is the Mixc, so there is no need to worry about eating and drinking. The breakfast content is also OK, and I ate freshly made pancakes. Communicate with the front desk in advance and agree to the request for delayed check-out. In addition, a beautiful souvenir was given at check-out, which finally improved the initial impression score.
In summary, the hardware strength of Kapok Hotel is very outstanding, such as the geographical location and facilities and environment are very good; the software strength needs to be improved, including the initiative to solve problems and the details of room facilities. There is still a lot of room for improvement. I did not contact me immediately even if the room was cleaned up, and I needed to take the initiative to ask. At that time, the family of three was very angry because at least three hours in the afternoon were wasted, so the impression score was really bad.
Then after entering the room, I didn't find the welcome fruit, which was clearly stated in the order. There was a peculiar smell in the washbasin area. When I went out to visit the scenic spots, I reported it to the front desk. Later, it should be improved by spraying perfume + opening the window. Although there is a bathtub, there is no bath bag. Although it is a family suite, there are still only two toiletries by default, and the details are not good enough.
Fortunately, his geographical advantage is really outstanding. Next door is the Mixc, so there is no need to worry about eating and drinking. The breakfast content is also OK, and I ate freshly made pancakes. Communicated with the front desk in advance and agreed to the request for delayed check-out. In addition, a beautiful souvenir was given at check-out, which finally improved the initial impression score.
In summary, the hardware strength of Kapok Hotel is very outstanding, such as the geographical location and facilities and environment are very good; the software strength needs to be improved, including the initiative to solve problems and the details of room facilities. There is still a lot of room for improvement.
Original textTranslated by Google
6/18
Response from Property: 尊敬的客人您好,歡迎您下榻日照木棉花酒店!感謝您的用心點評和建議反饋,我們一定將您提出的問題傳達至各部門,分析原因及時整改,優化服務細節,從而提升服務質量。再次感謝您的支持,祝您生活愉快!
☝️atongfei
Superior Queen Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 26, 2025
During the May Day holiday, I took my family to stay at Kapok Hotel. I have to say that from the environment to the decoration to the service, everything made us very satisfied!
It happened to be my husband's birthday, and I asked the hotel to help decorate it. It was also very aesthetic ~ very pleasantly surprised!
A very good experience, recommended!
Original textTranslated by Google
6/16
Response from Property: 尊敬的賓客您好,感謝您入住木棉花酒店並給我們留下了如此細心細緻的點評,很高興您對我們的環境以及服務感到滿意,我們一定會再接再厲,不斷提高我們的服務質量和水平,期待下一次為您帶來更多驚喜!
Gongshangjiaohuiyu
Superior Room (2 Beds)
Stayed in Mar 2025
Other
52 review
10/10
Outstanding
Posted on Apr 16, 2025
The hotel is in a good location, with convenient dining and going everywhere. There is a park opposite. The guest rooms are equipped with five bottles of water every day, which is a very user-friendly detail. Special thanks to the concierge for helping us carry our suitcases.
Original textTranslated by Google
6/20
Response from Property: 尊敬的賓客您好,感謝您入住木棉花酒店並給我我們留下如此用心的評價~很高興看到您在酒店度過了愉快的時光,暖暖春意陽光明朗~為您推薦酒店最新上線的住店客人專享禮遇與閑適漫步線~晨曦初露,奔赴銀河公園拍照打卡。午後棲身咖啡與海,免費喝杯咖啡,觀海天一色。下午前往白鷺灣,免費體驗白鷺牧場與火車公園。期待您每天都擁有好心情~
E2929****
Superior Queen Room
Stayed in Apr 2025
Family
14 review
10/10
Outstanding
Posted on May 22, 2025
This time I brought my family to stay in the hotel. Whether it is the service, facilities, environment, etc., the experience is very good. The front desk service is warm and thoughtful. The hotel is two minutes away from Vientiane City. The hotel dining is also highly recommended. The dishes are delicious and large in quantity. The price-performance ratio is very high. The hotel is not far from Wanpingkou Scenic Area and Lighthouse. You can spend a day there.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住木棉花酒店並給予5分好評~您的讚賞是我們不斷前行的動力源泉。我們將繼續保持滿腔熱忱,致力於為每一位賓客營造如家般的温馨氛圍!酒店坐落於城市活力地帶,毗鄰繁華商圈與靜謐景點,交通便利,無論是商務出行還是休閑旅遊,都能夠為您提供極大的便利。期待您下一次光臨!祝您生活愉快!
Tttshixiaotonga
Superior Queen Room
Stayed in Apr 2025
Solo traveler
9 review
10/10
Outstanding
Posted on May 21, 2025
Service: The front desk service is very good. I feel pretty good after staying for a few days. The takeaway is delivered to the floor by a small robot. The elevator 🛗 requires a card, so it is very reassuring for a girl to come alone. The location is also very convenient. Good reviews. I will come back to stay next time.
Original textTranslated by Google
Response from Property: 尊敬的客人您好,感謝您選擇我們並對我們給予支持與厚愛,您對酒店設施及服務的滿意是酒店全體員工工作的動力,酒店坐落於城市活力地帶,毗鄰繁華商圈與靜謐景點,交通便利,無論是商務出行還是休閑旅遊,都能夠為您提供極大的便利。住店客人的萬象滙商圈專享禮遇現已上線,更有更多遊玩路線為您推薦,期待和您的下次相遇!
M29341****
Superior Queen Room
Stayed in Mar 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Apr 4, 2025
The location is excellent, in the city center. It is right in the Mixc, which is convenient for eating, drinking and having fun. Opposite is a park, where you can see pink cherry blossoms. They are blooming. It is as beautiful as a dream.
The decoration style is fashionable and high-end, and the lobby and corridors are very design-oriented. The room is more spacious, the bedding is very comfortable, and the large floor-to-ceiling bay window has a good view. The toiletries are all Kapok's own.
Kapok is about to join the Hyatt system, which is itself under China Resources, and its quality is endorsed. The service is online, and the front desk and duty manager are also very professional and enthusiastic.
🍽️ Breakfast has freshly squeezed 🥒 cucumber juice and Rizhao tofu.
I have stayed in Hyatt hotels in Qingdao, Linyi, and Jinan, Shandong. This is the best hotel in Rizhao, and it is also the most cost-effective and worthwhile Hyatt/Kapok hotel in Shandong.
Just relax and have a good night.
Original textTranslated by Google
6/16
Response from Property: 尊敬的賓客您好,感謝您入住木棉花酒店,非常榮幸能夠得到您的認可和肯定,為您推薦酒店最新上線專享套餐與打卡購物線:先逛銀河公園花海拍照出圈,繼而奔赴白鷺灣,暢享免費遊樂項目。日暮時分,於咖啡與海愜意品咖,最後憑萬象滙禮遇,選購心怡好物 。期待下一次為您帶來更多驚喜!