Quality Inn

You couldnt open the window to get fresh air there was still food in the fridge when we went to use it the ac barely worked. We will not be returning to this hotel AT ALL...

I was very disappointed with my 4 day stay in Rochester, IN. My bathroom vanity was not clean, the coffee maker still had old coffee pod from previous guests. I was told after I called to complain that my room had not been cleaned, wet towels not taken out and new ones brought in that it has to be requested or will only be done every other day. Went down for breakfast and found only bread and muffins and cereal to eat. Other guests were there also complaining that it had been like this through their entire trip. And it’s pretty bad when you’re not even greeted by staff upon checking in. I tried the phone and couldn’t get anyone. After years of staying at this hotel I finally started staying at Super 8. Last year I had a similar bad experience there so decided to try Quality Inn once more. Now I find they are both owned and managed by the same people and my experience was the same.

Room wasn’t the cleanest, no ice on the second floor because it wasn’t plugged in, changed me 20 dollars more then the first night when I wanted to stay another night. Even though it was barely occupied. They are trying to make me pay for the room we had twice now. I caught it on my credit card and haven’t heard back yet from them.

The place was filthy, the manager was uncaring and I was contracted bed bug bites! I am miserable from my stay there

Well the rooms was clean and friendly. They let me check in early because i was very tired.

The grounds around the facility were dirty and muddy. No bushes or landscaping. They need vent fans in the bathrooms and an exterior door can not be latched. No one was at the desk when we came in and you use a phone on the wall to contact the desk clerk. It is their off season and they explained they are remodeling. The same staff work at the hotel next door.

it is really dark around this hotel at night. we had stayed here 2 years ago so we booked it again. the hallways on the first floor smelled bad and the door frames to all the doors needed repainting. the shower stall in our bathroom needed to be updated but the countertop looked new. the beds were comfortable and clean.

Somethings where not as clean as they should of been

Just a short stay, but hotel is very nice. Staff was very friendly on check in. Lobby very well kept and very professional looking. Slept really well in the room after a long day. Normally I have a tough time sleeping in a hotel, but the beds were comfortable and the room as well. I fell straight a sleep. Will definitely be back here next year when we do the show in Kewanna next year.