TownePlace Suites Rochester

Environment Location: Convenient location, close to shopping and food options

This was by far the worst hotel I’ve stayed at. Going to the Mayo Clinic is stressful in general but to go from appointment to appointment and come home to a filthy hotel room is beyond my comprehension. If I had to list everything that was wrong it’d be writing a novel but here’s a few issues: The toilet lid was filthy, it was stained, cracked & had poop residue upon check in. It took management 2 whole days to replace the toilet seat cover. Aside from that, there was no kitchen utensils despite having a fully equipped kitchen and no sponge to wash the dishes. They have a sign that says “something borrowed” and lists a few things you can request like a rice cooker/slow cooker etc. but they didn’t have a rice cooker. The final straw was when all the outlets in the kitchen did not work. TLDR: do not stay at this place

Buffet breakfast was the highlight of our stay. Friendly, helpful staff was second. Room was OK, workout equipment needs attention as some didn't work, shuttle to Mayo was convenient.