Romantic Hotels in Shangri-La

"This was hands down the best hotel of our entire trip! The staff's service was truly outstanding; they were incredibly warm and welcoming, making us feel like part of their family. They even contacted us a day before our arrival, and after learning we were taking the high-speed train, they immediately arranged for a driver to get in touch. They also proactively gave us important advice about the high altitude. They went above and beyond to help us sort out so many things, which really smoothed out our trip. The hotel was spotlessly clean, and all the facilities were comprehensive and well-maintained – absolutely no complaints! Highly recommended! I'll definitely be choosing this hotel again on my next visit to Shangri-La!"

"I rarely leave reviews, but this experience was so outstanding that I felt compelled to share a lengthy and genuine account of my stay. You can truly feel the quality of a good guesthouse the moment you arrive. They offer complimentary pick-up and drop-off services for both high-speed rail stations and airports, utilizing a Mercedes-Benz 6-seater van. The staff member who picked us up immediately took care of all our luggage, delivering each piece directly to our assigned rooms. During check-in, all the staff greeted us warmly with a friendly ”hello.” Their genuine and unpretentious hospitality truly shaped my first impression of Shangri-La. The room was incredibly well-equipped with everything one could need: a Laifen hairdryer, disposable bath liners, disposable towels and slippers, and disposable toilet seat covers, among other thoughtful touches. I was particularly impressed to find a sewing kit in the amenity box – the owner's attention to detail is truly exceptional. Even the toiletries were premium: L'Occitane Verbena shampoo and shower gel. Their unique, refreshing scent made showering a truly enjoyable experience, and the subtle grassy fragrance lingering in the air was quite soothing and sleep-inducing. There was even a moisturizing lotion provided, perfect for use as a body lotion. The bathroom featured a desirable wet-dry separation and a bathtub; however, they thoughtfully advise against prolonged bathing if you're concerned about altitude sickness. The room was equipped with intelligent floor heating and thermostatic control. The temperature adjusted itself automatically, and once we turned it on, we felt perfectly warm without any dryness in the air. For added comfort, there was an oxygen concentrator by the bed, eliminating the need to purchase separate oxygen canisters. Guests could choose between nasal cannula or room diffusion. The overall decor of the room was very sophisticated, featuring a vintage wooden aesthetic primarily in rich brown and black tones. I found myself taking countless photos upon arrival. To top it off, there were fresh peaches, pears, and oranges thoughtfully placed on the coffee table – another delightful touch that instantly boosted my impression. With numerous windows, every turn offered a new picturesque view. From our room, we could even see the prayer wheels and the Great Buddha Temple, adding to the serene ambiance. If your itinerary allows, you could easily spend an entire day simply relaxing in the hotel, soaking in the tranquil atmosphere and enjoying a truly unhurried pace of life. The guesthouse's service was equally attentive. They offered laundry and drying services, and impressively, our clothes didn't feel damp afterward. The proprietress even thoughtfully folded our laundry, placed it in clean cloth bags, and delivered it right to our room door. Their responsiveness was exceptional; any request sent via message received an instant reply. The owner was always willing to drive us to and from the ancient town in their shuttle, whether it was a rainy day or early in the morning. Our stay in Shangri-La was truly outstanding. If I ever return in winter to witness the 'Golden Mountain under the Sun,' I will undoubtedly choose Puyan Xuanshan again."

"We stayed 2 nights (15-17 Sep) here. We loved Ke Le 可乐, the resident dog, who greeted us enthusiastically when we arrived at night. They have 2 sheeps in their garden as well. The road to this stay was a little dark so our driver needed to be careful to avoid hitting any crossing horse/cow/sheep. Upon arrival, the host helped to bring our luggage to first floor. The room was spacious and has good movie selection as well. Toilet has no bidet so bring your own portable bidet. Bed is comfy. There is no cold aircondition only hot but it was cold at night so we didn't use the aircond. There is oxygen supply turned on at 9pm automatically so we slept well. There is also humidifier in the room. Biscuits were provided. There is free use of ******* clothes at the lobby which we tried on for free. Breakfast was included in our stay. It was the most simplest & clean breakfast with option of porridge or mixian. We requested the host to send us to Shangri-la train station to which they gladly assisted. Distance from the stay to train station takes about 10-15mins."

"The room was very spacious and well-equipped. It featured a diffuse oxygen supply system, ensuring a constant flow of fresh oxygen, which was a thoughtful touch given the altitude. The TOTO toilet with its bidet function was also a great convenience. There were plenty of parking spaces right outside, making parking very easy. The place was spotlessly clean. The courtyard and common areas in the lobby were also very neat and tidy. The environment was truly exceptional. There were no other guesthouses around, just local villagers, which created a peaceful and authentic atmosphere. It's located right by the stunning Napa Lake. With minimal light pollution, stargazing at night was absolutely incredible. The guesthouse is also conveniently close to National Highway G214, making it easily accessible. The service was excellent. They offered pick-up and drop-off services, and the staff were incredibly warm, welcoming, and attentive. Breakfast was also a highlight – a fantastic variety of delicious options."

"The service was incredibly warm and attentive to every detail – truly the ultimate relaxing getaway! Our butler contacted us a day before arrival to confirm our needs, arranged our pick-up, and was super enthusiastic about helping with our luggage when we got there. The rooms are fully equipped with underfloor heating and humidifiers, which meant no dry air problems while sleeping at this high altitude. My absolute favorite part was the animals on the grassland – I truly didn't want to leave! The hotel's tea room offered a wonderful chance to chat with people from all corners of the world over tea, and the ambiance was just perfect. The black bean coffee and afternoon tea were also excellent."