Ruby Giulia Hotel Rome

The room looks exactly like the pictures, and as a new hotel, it has a great feel to it. Eating breakfast upstairs on a nice day was lovely; the selection isn't huge but it's decent. It's very close to the popular IQ and CC Palace hotels – I stayed here for 2 nights and then booked 2 nights at CC, which was just a 2-3 minute walk across the street. There are restaurants downstairs and a Carrefour nearby. I personally felt safe; just be mindful of your belongings and you should be fine. Walking to the train station with luggage takes about 20 minutes. I prefer staying at hotels within walking distance of the station, otherwise many metro exits don't have elevators, so you have to carry your bags, and the cobblestone streets are really tough to navigate (wealthy people, please disregard this last point).

The room was great, well-equipped, and even had a hairdryer. We brought our own slippers, but toiletries could be picked up at the front desk. I was very satisfied with the cleanliness.

The room was clean and spacious enough, and there was a pantry on the 4th, 5th, and 6th floors where you could get your own drinking water. I'd read reviews saying some equipment was broken and thought maybe people just didn't know how to use it, but it really was faulty. Out of hot, cold, and sparkling water, only the hot water dispenser worked. Even after a staff member came to check, they confirmed there was an issue. I tried the ones on the 3rd and 4th floors too, same problem, so it's clearly a lack of maintenance. Breakfast was €25 per person, but it was absolutely nothing special. The selection was extremely limited, just a few types of bread, and they weren't refilled when they ran out. I noticed European guests were guided to their tables and proactively offered coffee and tea. For the three tables of Asian guests, myself included, we all had to find our own seats and there were no drinks placed on our tables. We had to go to the counter to order our own. I hope I'm mistaken about this. Finally, the worst experience was when the fire alarm malfunctioned and went off at 5 AM, sending all the guests on the entire floor rushing out to wait by the entrance.

The hotel's location is superb, within walking distance of the train station, metro, and all major attractions. Step out and turn right, and you're on a bustling street that feels very safe, even at night. The front desk staff were incredibly welcoming; they helped us check in early and even proactively asked if we needed disposable slippers and toothbrushes. You can go up from the sixth floor to the seventh-floor terrace to enjoy panoramic views of Rome. We were a bit confused when we first arrived as the front desk is on the sixth floor; a clear sign at the ground-floor entrance would be helpful. Nevertheless, I really love this hotel and hope I get the chance to visit Rome and stay here again.