First of all let me just say this hotel was one of the best I’ve ever stayed in. The staff were massively polite, check in and check out were extremely easy & nothing was ever too much trouble. We stayed in room 107, just down the stairs to the left of reception. We were below normal ground level, so you couldn’t see through the window (not a problem at all), but it still let enough light it. The window also opened wide enough to let enough light it. We also had heating in the room which we could control ourselves which was lovely. It let off a bit of a funny smell as it kicked in, but nothing off putting. There was a pillar in the middle of the room which was a little bit awkward when getting to the table with the kettle on if someone was using the cupboard, but again this isn’t anything to do with the hotel, just the structure of it that can’t be helped. The room was small, but really lovely and cosy. The bathroom was right out of the way and was very spacious, with a lovely shower, sink, toilet and even a bidet. The shower pressure was slightly low, but again, nothing too bad. Getting a shower was still lovely. All I could recommend was a couple of shelves for body washes & hair products. The flush on the toilet was a little broken, when flushing it took a while to actual flush properly and water ran and splattered within the bowl with a bit of force, but this stopped after about a minute. We did find when using the sink there was a slight eggy smell for a little while which seemed to be coming from the drains. This smell didn’t seep into the main room though and didn’t stick around for long. The bed was amazingly comfy and so were the cushions. We had a phone which rang to reception, a TV, however only Italian channels as expected, a kettle and couple of cups with some tea bags. There is a chair and table in the corner of the room, and a storage cupboard with a safe which is free. There could’ve have been some more hangers in the storage space, but we managed perfectly fine. There was a slight water mark on the roof just as you walk in to the room, but nothing of an eyesore at all. The room was clean and the cleaners visited every day to see if your room needed a freshen or towels needed replacing. The foyer in the hotel was lovely, with a ramp and steps to make it accessible. We didn’t stay for breakfast in the hotel, but the room looked really nice. Through a corridor, up to 5th floor and you were at the hotels restaurant, which served amazing food, I 100% recommend the beef stew. I have a lactose intolerance and the hotel and surrounding eateries were extremely catering to my dietary needs, even with the language barrier in some places they were still very accommodating. The roof top balcony in the hotel was incredible, we sat there one night and with it being January it was quite cold, the staff offered everyone blankets so we could be comfortable whilst sitting out there and there was a heater too. Everything was quite affordable too