Hotel Ripa Roma

Where to start? I hadn’t seen my parents for 5 years and had arranged a trip to Italy for a reunion. Unfortunately, this hotel was the first destination. I have been travelling frequently for around 20 years, so I know what 1* and 5*hotels are like. The service here was utter garbage. I shall give 1 example only, though there were many. Upon arrival I asked reception for help, to be greeted rudely like I was interrupting something very important she had to do. She answered my question with an “obviously” remark….and actually, obviously, the information provided was incorrect. When I asked to help book a reservation, the complete attitude in which this was dealt with was unbelievable. Never have I experienced such rude staff at a hotel, regardless of * level. There was lack of hello’s and eye contact the entire time. Let me say something good about the hotel….the breakfast was nice. The rest of my stays in Italy were great, just a shame this started the trip off with a sour taste.

This hotel is terrible, we reserved a room for 4, for 3 nights, the room was in poor condition, there was mold everywhere, a strong smell of mold, we had to open the window because of it. bad smell, the walls all scratched, the floor dirty and broken, in the bathroom there was a lot of mold. The hotel staff was very rude and not friendly, we really had a bad experience in Rome, all the streets were very dirty, garbage everywhere. , don't stay at this hotel. This is not a 4 star Hotel maybe 1 star. Terrible .

We stayed at the Hotel Ripa Roma for five nights. At first glance, a very well-kept hotel with a good ratio between price and quality. We were well served on arrival after midnight by the receptionist and were able to get to the room quickly. The last day we could check out until noon, but since our flight was in the evening, we could safely leave our luggage at the reception. A plus, because your last day in Rome can also be a nice one this way without luggage dragging. The hotel has a very nice, contemporary and artistic look. We like this very much. The room (superior room) was very spacious, clean and with the necessary facilities. The bed was very good. The bathroom was very hygienic, logically arranged with a pleasant shower. About the room we certainly have no complaints. Only the noise from other rooms and the corridor was disturbing. When the guests in the neighboring room turned on their TV, we could perfectly listen in. When shouting in the hallway, it seemed that those persons were standing next to the bed. The rooms are not really soundproof. Fortunately, we had earplugs with us. We also took breakfast during our stay. Here we are less satisfied. The tableware was dirty (coffee cups brown, cutlery with food residues, plates insufficiently cleaned, glasses full of calcium, ...), in our opinion a limited choice of healthy food (many cakes and cookies) and the hot dishes were cold, even when they were just served. We found the staff unhelpful, even a good morning or a friendly smile was sometimes too much. When we wanted to sit at a table on the small platform in the center of the restaurant, we were sent away because cleaning was already in progress (around 9:30 a.m.). The last two days the hotel was fully booked, which caused a lot of noise in the restaurant. We experienced this as unpleasant. Should we return, we would book a room without breakfast and find a nice breakfast place in town. Finally, we find the city tax on the high side. For the five nights (six days) we pay €60 (= €5 p.p. per day). That is the highest city tax I have ever paid and we are frequent travelers. Overall, a nice stay in a well located hotel, with the breakfast restaurant as a point of interest.

The hotel was a bit far from any touristic places or metro, and a bit hidden in a hidden way. It was overall clean and the room was big even though funnily organised. The night I arrived, there was a private event a the hotel's bar so it wasn't available. Else than this, the staff is really welcoming and friendly, and the hotel has a decent gym.

Overall it was a pleasant stay. It was very easy to access the Rome city center, and had a great breakfast and bar.

Minutes walk away from the bus stop and tram station, great food in trastevere.