Unica Suites Rome

The experience was terrible, the staffs were unfriendly and unhelpful. I had struggles connecting the WiFi, when I reported to the hotel’s hotline, they instructed me to enter the wrong password and noticed me later that the entire WiFi system in the hotel is out of service. I subsequently called the hotel to obtain the password for an alternative WiFi, the staff neglected my inquiry and told me that the WiFi is down at the moment and wouldn’t allow me to try out the other available WiFi. The check out wasn’t smooth since the reception only cared about telling us to pay the city tax and ignored the issues that I had while residing in the suite. The facilities of the hotel is extremely old and seemed dirty and disgusting as if no one has been in this hotel for ages. The hotel definitely became my worst experience in Italy and has made me hate the city of Rome.

Very convenient location, just 5 mins away from the Trevi fountain. Staffs are very friendly, room is spacious!

Our room was super spacious & clean & always well-maintained in the 3 nights we spent. The hotel is close to all the tourist attractions, including the Colosseum, Roman Forum, etc. It was also close to both cheaper and high-end shopping areas (shopping street at Via Del Corso). I highly recommend this hotel especially for families with 3-4 members.

Excelent customer service, property is near all important landscapes, highly recommend staying here

Tofik was very warm and helpful when we arrived. We were able to do early check-in which was great after an overnight flight. We were upgraded to a bigger room 4 people including my elderly parents. Walking distance to Fountain of Trevi and nice restaurants.

The location is great. Every historical places are within walking distance.