Winatsanan
August 13, 2024
I travelled in various cities in Italy for the past 12 days and all of other hotels were perfect except Hotel Genova which was the worst of all. Despite good location, service was very bad by receptionists. You wouldn’t feel welcome even at the check in although hotel price was not cheap. In addition, noise from street can be clearly heard from the hotel room throughout the nights. Room walls were also thin. You could hear noise from the nearby rooms and main path whenever someone was walking pass your room as well. Besides that, shower room does not even have any tray to put amenities. I needed to put all toileteries outside the shower room itself and got out time by time to pick shampoo, conditioner etc. one by one. Plus, water temperature was not stable. It could go from warm to extremely hot and then cold. Overall, it was the worst hotel I have ever stayed and I would not recommend anyone to stay here at all. It sucks.