Hotel della Conciliazione

The staff was sweeet, especially the lady in the looby and the ladies in the eating room. The hotel is not that big, but the rooms are still nice and clean. The hotel is very close to the Vatican, in a street filled with restaurants. Best pasta I ate was the ravioli in the restaurant in front of the hotel!

Hotel location was great! Unfortunately, staff members are the front desk were not very kind…in fact they appeared dismissive at times. Got lost looking for the elevator and no one guided us nor assisted us with luggage even though we had to climb some steps just to get to the elevator. Breakfast was ok Lots of dirty dishes on the tables and it took a long time for staff members to pick them up Housekeeping staff were great. They cleaned the room thoroughly I would not return to this hotel as they are much better options for the money paid

The staff was very helpful with any of our needs. Our experience was very positive and we will recommend it to any of our friends that may visit.

The best staff in Rome! From the front desk team to Francesca the bartender, to the breakfast staff, everyone was so very helpful. I would stay here again. Terrific breakfast each morning, great location (Only 400m to St. Peter's square. Great value for the money. Not to mention some great restaurants on the same street.

The staff at the hotel was wonderful! They gave us a free upgrade to a large beautiful room. The hotel is very clean and a good location. We will return next time we come to Roma!

We booked this hotel based on positive reviews of hotels in the area of the Vatican. It did not disappoint. We booked two nights: one just before our cruise and one just after the cruise. The first night we were given a room with a king size bed; it was cozy, clean and convenient. The elevator really helps, though if you require accessibility you should mention this in advance as there are two extra steps to get to half of the rooms. Outside the door, from dawn to late night, there are many restaurants offering alfresco dining. So many delicious options between the hotel and the Vatican less than half a mile away. One of the hotel employees, Chiara, spoke English like an American, and was tremendously helpful re: our arrangements for a private car to transport us between the airport and the hotel, and between the hotel and the port. When we couldn't find our driver upon airport arrival she acted as go-between and saved the day. Though we also needed help to connect with our driver upon arrival at the port (another hotel employee helped) we were definitely happy the hotel offered this service and would use their service again. The second night Chiara upgraded us to the penthouse with a balcony! This room was fantastic, with a fainting couch in the bedroom area, a separate room with a couch between the bedroom and the bathroom, and a massive bathroom with a shower and a jetted tub. Balcony views included St. Peter's dome. Book this hotel!

The location was fantastic and most likely the reason for the high price. Front desk was pleasant although very formal except for the individual who gave us directions to the wrong elevator which included stairs where we lugged our 2 suitcases up & down looking for our room - oops wrong wing. Went back down to go to other wing via a different elevator. They had nicely stored our luggage when we arrived at 9:30AM. We were then off to see the Vatican Museum & St Peters and informed them we would not be back until approx 3-4pm. Too bad they had not transferred our luggage to our room while we were away! Also even though they knew when we were coming back the room was very warm 26C and did not cool down for several hours after the sun went down. Again would have been nice that they had lowered the romm thermostat before we got back. Again area was fantastic several nice restaurants with lots of seating ourside and very nice during the evening! In the evening outside we then felt we were in Rome!