116-118 James Ruse Dr, Rosehill, New South Wales, 2412, AustraliaView Hotel Details
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Guest Reviews of Rydges Parramatta an EVT hotel
8.7/10
Very Good
124 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.7
Service8.6
Cleanliness8.7
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All reviews(124)
Positive reviews(26)
Reviews with photos/video(6)
Awesome stay(8)
Clean and tidy(6)
Friendly host(6)
Negative reviews(1)
Guest User
Superior King Room
Stayed in Jul 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Oct 7, 2025
Amazing staff
Guest User
Superior King Room
Stayed in Nov 2024
Family
5 review
8.0/10
Very Good
Posted on Jan 8, 2025
Parking is private pay which wasn't clearly mentioned at reception.
Response from Property: Thank you for staying with us. We are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back soon! Regards, The Rydges Parramatta Team
Garry Sehrawat
Superior King Room
Stayed in Dec 2024
Family
1 review
2.0/10
Posted on Jan 21, 2025
Rydges paramatta is far from train station as in you can’t walk 20 mins in scorching aussie summers especially with kids. The Aircon at hotel is ridiculous and they say it is what it is in all the rooms.
The pool is eeewww no hygiene no cleanliness and towels are lying everywhere and it’s inside so extremely humid and stinky. The gym is name same like they have kept machines in a 3*3 room.
We had hard time coming back one night as the trains do not come till Harris park and we had to walk all the way back to Rydges through paramatta station with a 4 yr old.
Response from Property: Hi Garry,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and can use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind Regards, The Rydges Parramatta team
Guest User
Superior King Room
Stayed in Nov 2024
Couple
6 review
9.5/10
Amazing
Posted on Dec 15, 2024
The stay was nice clean bed and bathroom the only real fault was the ac was absolutely terrible. I was advised that every rooms ac was not working correctly I ended up having to buy a fan so my boyfriend and I could sleep without melting.
Response from Property: Thanks for taking the time to provide feedback on your recent stay. It was concerning to hear that your stay was not up to our usual high standard due to the air conditioning. This is not the lasting impression that we strive to achieve for our guests. We are happy that you enjoyed your comfy bed. Thanks for bringing this to our attention and our sincere apologies for your experience. Kind regards, The Rydges Parramatta team
Guest User
Superior King Room
Stayed in Aug 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Sep 15, 2025
great experience
Guest User
Panorama Suite
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 13, 2024
Excellent location of room, full panaromic city view, room size was really good for family. Kids enjoyed the view. Clean room. Staff was very professional. Check in and out was easy with few clicks. Thanks
Response from Property: We're happy to hear that your stay was so wonderful! We appreciate your kind words about our staff and service and happy to know that your needs and expectations were met. Look forward to your next stay with us.Kind regards,The Rydges Parramatta team
Guest User
Superior King Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 26, 2025
It was very nice
Guest User
Superior King Room
Stayed in Jan 2024
Business traveler
1 review
10/10
Outstanding
Posted on Feb 21, 2024
I really love staying at the Ridges Hotel off James Ruse Road ….. friendly staff up stares & down stairs
All lovely & Clean. ….bathroom & fantastic Beds …Great room service Thank you for my few days of living it up 💕
Response from Property: Thanks for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us. Thanks for the perfect score! We hope to see you again soon. Kind Regards, The Rydges Parramatta team
The Lazy Society
Superior King Room
Stayed in Jan 2024
Couple
2 review
9.0/10
Great
Posted on Feb 8, 2024
My stay at Rydges Parramatta exceeded all expectations! From the moment I stepped into the lobby, I was greeted with warmth and professionalism that set the tone for the entire visit.
The hotel's location is fantastic, situated in the heart of Parramatta, with easy access to shopping, dining, and entertainment options. Whether you're in town for business or leisure, Rydges Parramatta offers convenience without compromising on comfort.
The rooms are spacious, impeccably clean, and tastefully decorated, providing a cozy sanctuary after a long day of exploring or meetings. The bed was incredibly comfortable, ensuring a restful night's sleep.
One of the highlights of my stay was the exceptional customer service. The staff went above and beyond to accommodate any request and were always eager to assist with a friendly smile. Whether it was recommending a local restaurant or arranging transportation, their attention to detail truly made me feel like a valued guest.
The amenities at Rydges Parramatta are top-notch. I enjoyed taking a refreshing dip in the pool and unwinding in the sauna after a busy day.
Response from Property: WOW what a great review - thanks! We are so happy that you found the whole experience enjoyable. Your comments regarding our customer service is what we strive for everyday. We are certainly glad that you felt like a valued guest and enjoyed your time with us. We hope you will stay with us again in the future. Kind regards, The Rydges Parramatta team
Guest User
Superior King Room
Stayed in Aug 2023
Business traveler
4 review
9.0/10
Great
Posted on Sep 29, 2023
Hotel is at a good location, about 2 minutes drive to markets and restaurants. Amenities were good, it has a decent gym, pool (not warm), jacuzzi (warm) and sauna. Staff were polite, I did not quite like the fact that someone goes to your room everyday in the morning opening the room door with us inside the room to check the minibar, I have asked the reception to not let that happen but it continued. Other than that the hotel is great, I would stay again.
Response from Property: We thank-you for your wonderful review of our hotel. We are grateful that your experience was a positive one. We apologise that the minibar staff disturbed your stay. That is something that we will work on. We hope you will stay with us again. Kind regards, The Rydges Parramatta team
Guest User
Superior King Room
Stayed in Oct 2023
Family
3 review
9.5/10
Amazing
Posted on Nov 5, 2023
Friendly staff, buffet breakfast is fantastic. We would definitely stay again.
Response from Property: We appreciate your lovely review of our hotel. We are so happy that your stay was enjoyable. We hope you will stay with us again in the future. Kind regards, The Rydges Parramatta team
Guest User
Superior King Room
Stayed in Nov 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 2, 2024
Counter very friendly,polite.will come back again
Response from Property: Thank you for staying with us. We are happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back soon! Regards, The Rydges Parramatta Team
Guest User
Superior King Room
Stayed in Jan 2023
Traveling with friends
5 review
10/10
Outstanding
Posted on Feb 11, 2023
The staff and the facilities located at the Rydges Hotel in Rosehill were nothing less than perfect. This contributed to my stay at the venue.
Response from Property: Thanks for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us. Thanks for the perfect score! We hope to see you again soon. Kind Regards, The Rydges Parramatta team
Guest User
Superior King Room
Stayed in Oct 2023
Family
1 review
9.0/10
Great
Posted on Nov 7, 2023
We had a great time .
Response from Property: Thanks for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us and hope to see you again soon. Kind Regards, The Rydges Parramatta team
Guest User
Superior King Room
Stayed in Sep 2023
Couple
11 review
10/10
Outstanding
Posted on Jan 17, 2024
Close to the city
Response from Property: WOW what a great review - thanks! We are so happy that you found the whole experience enjoyable. We hope you will stay with us again in the future. Kind regards, The Rydges Parramatta team