Anonymous User
February 10, 2026
Seriously, just spend a bit more and stay at a Pullman. There's absolutely no service here!
I rarely leave bad reviews, but this experience was truly awful!
The check-in staff barely said a word. After I filled out the info, they just handed me the room key and immediately started talking to another colleague. They didn't even tell us where the breakfast restaurant was; we had to find it ourselves the next day. In the evening, the shower gel dispenser was empty. I called for some, and when they brought it up, they just handed it over without saying a single word or an apology, then left. 🤣 Then, in the afternoon, we heard someone trying to open our room door. It was a father and son, and they had a room key for *our* room, lol. I called the front desk, and they just said they accidentally gave them the wrong key. No apology, and then they just hung up on me. Is the front desk really that arrogant? The room facilities are quite old and dated. The location is also on the outskirts of town. I really don't recommend staying here... It truly ruined our trip.
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