Pullman Rotorua
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Pullman Rotorua

Experience at Pullman Rotorua, the 5-star hotel in Rotorua. It boasts an 9.2/10 rating from 235 guests, perfectly combining quality with excellent value. Prices begin at just AU$ 261.

Check in & Check out

From 15:00 until 11:00

Nearby Attraction

Rotorua Library: 0.12km from the hotel

Te Pa Tu - The Gathering Place: 0.4km from the hotel

Government Gardens: 0.41km from the hotel

Pets policy: Pets are not allowed.

Pullman Rotorua

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Highlights
Delicious breakfast
Great views
Ideal location
Lots to do
Amenities
All amenities
Property Description
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This hotel have really good location. Nandos halal food is only 5 min by walking.
Surroundings
Airport: Rotorua Airport
(9.3km)
Landmarks: Rotorua Library
(120m)
Landmarks: Te Pa Tu - The Gathering Place
(400m)
Landmarks: Government Gardens
(410m)
Landmarks: Lakefront Playground
(440m)
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11

Deluxe King Room With Lake View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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7

Superior King Room with Lake View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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5

Executive King Suite with Lake View

1 King bed
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Shampoo
Interconnecting Rooms
Room Details
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8

Superior King Suite with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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5

Deluxe Executive King Room with Lake View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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10

Deluxe Executive King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
4

Superior Two Queen Room with City View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
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6

Superior Two Queen Room with Lake View

2 Double bed
Free Wi-Fi
Non-smoking
220V power outlet
Curtains
Lake view
Hot water (24 hours)
Room Details
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10

Deluxe King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
8

Superior King Room with City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 7 months.
Average for similar properties in Rotorua
Reviews frequently mention
Review summary
Powered by AI
Service Quality: The staff are frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. They provide thoughtful service, such as arranging connecting rooms for families and offering assistance with parking options.(based on 42 reviews)
Y‍u‍e‍l‍i‍a‍n‍g‍h‍e‍n‍m‍i‍r‍e‍n
March 1, 2026
The breakfast was great, with smoked salmon and omelets. The room was also very nice, and the location was excellent, making it convenient to get everywhere.
Original TextTranslation provided by Google
S‍a‍n‍s‍h‍u‍i‍y‍o‍u‍s‍h‍a‍n‍s‍h‍u‍i
February 26, 2026
Overall, it was pretty good. The room was quite spacious, which I liked. The front desk staff and most of the other employees were very friendly. The hotel restaurant had both excellent ingredients and skilled chefs. I ate there twice and was very satisfied with the food. However, the service from the restaurant staff was inconsistent, leading to vastly different dining experiences both times. Maybe it was just my luck, though. 🤔
Original TextTranslation provided by Google
K‍u‍i‍s‍h‍o‍u
January 9, 2026
The location is super central in Rotorua, making it convenient to get everywhere. However, the valet parking is ridiculously expensive at $59 a day – even more than in Wellington! The temporary parking spots right outside only allow for 5 minutes, and parking nearby is a hassle. You can park in the Pukuatua St car park, about a 10-minute walk away, for $1/hour. The breakfast was good; they even had a pot of pre-cooked sunny-side-up eggs, and the fried noodles were delicious. Our room was spacious with a great view, and the bathroom had a separate wet and dry area, plus it was well-equipped.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 29, 2025
This hotel have really good location. Nandos halal food is only 5 min by walking.
W‍o‍j‍i‍a‍b‍a‍o‍b‍e‍i‍z‍u‍i‍t‍e‍n‍g‍a‍i‍d‍e‍z‍h‍u
October 21, 2025
The hotel's location is excellent. While there's not much to complain about regarding the room facilities, the value for money is absolutely outstanding. I hope to experience this hotel again next time.
Original TextTranslation provided by Google
S‍a‍n‍ ‍S‍u‍c‍c‍i
September 28, 2025
The hotel is well-located in the town, not far from the lake, offering views of the lake and its island from the windows. The rooms are very spacious and well-equipped. The hotel breakfast offers a wide variety, and the most interesting feature is that empty milk bottles are provided in the room, allowing guests to self-serve fresh milk from the lobby.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 13, 2025
After a long search, I chose this hotel over a more expensive B&B, feeling that chain hotels generally offer higher quality. I wasn't disappointed at all. The room was neat and clean, the staff were enthusiastic, and the breakfast was good. In the evening, I visited a famous hot spring hotel to experience the unique local sulfur springs, which was particularly enjoyable.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 21, 2026
The room is clean and big with great view. Staff are friendly. Location is excellent and very close to many restaurants.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleSet menu
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 17 years old and under
NZD 25.00 (approx. AU$ 20.64) per person
Adult
Set menu:NZD 49.00 (approx. AU$ 40.46) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 100.00 (approx. AU$ 82.56) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2019
  • Renovated: 2020
  • Number of Rooms: 130
Phone:+64-73439750
Email:HA7W3-re1@accor.com
Pullman Rotorua is located in the city and only moments away from the lakefront. It is surrounded by surreal scenery and iconic attractions. Discover shooting geysers, bubbling mud, natural hot springs and magical forests. The hotel has 130 rooms and suites, a gym, vibrant restaurant, chic bar and 4 dynamic meeting rooms with internet connectivity. The perfect base to explore the region's geothermal paradise.

You might be wondering

What is the cancellation policy for Pullman Rotorua?

The cancellation policy for Pullman Rotorua varies depending on the type of room and booking conditions.

How much does it cost at Pullman Rotorua?

Prices at Pullman Rotorua change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Pullman Rotorua have airport transfer services?

No, Pullman Rotorua doesn't offer airport transfer services.

What are Pullman Rotorua nearby landmarks?

Nearby attractions to Pullman Rotorua include Rotorua Library, only 120m from your search (straight-line distance) away.

What are check-in & check-out time at Pullman Rotorua?

Check-in at Pullman Rotorua starts from 15:00, and the standard check-out time is by 11:00.

Are pets welcome at Pullman Rotorua?

No, pets are not welcome at Pullman Rotorua.

About This Property

Nearest AirportRotorua Airport
Distance to Airport9.33KM
Average Price FromAUD415
Hotel Star Rating5