Aura Accommodation

Wonderful accommodations and terrific staff. Extremely helpful with any questions that I had. Friendly and welcoming. Supports environmental initiatives and provides recycling and composting bins if so inclined. Spacious rooms with a kitchenette that has everything that you need for a short stay

This motel is very well situated, close to eating, shopping, and walking along the lakeshore. It's rooms were spacious, clean and comfortable and ours contained a well equipped kitchenette. Everything on the property looked well taken care of. I liked the fact they had recycling and composting bins as well as garbage in the rooms. We never used the pools but they looked well cared for as well. The staff were friendly and helpful.

Very warm welcome from staff. We had Stella’s studio which was perfect with its own patio. Very close to fab Eat St and brilliant Lime cafe. Not far to walk to the Kilau park with all the geothermal features. Comfy bed. Great location. Could do with more ambient lighting in the sitting area as too bright. Free milk which was helpful.

Very friendly staff, who called us beforehand and spent a long time explaining how the accommodation worked and how to get the most out of Rotorus sights, tours and places to eat. They also make a $5 donation to a Community charity, for each day you choose not to have your room servived - nice touch.

Excellent facilities with the friendliest staff. Centrally located to everything Rotorua has to offer. Highly recommended. Their advice was very helpful to plan our stay. Very focussed on sustainability and supporting local businesses

Loved, loved, loved staying at Aura!! Comfortable accommodation, awesome staff. Great vibe, and excellent for families Sustainable & excellent staff who created an amazing environment! Will def be booking Aura if (when) we return to Rotorua

We really liked the ecological thoughts and taking care of the environment - very friendly signs and very well-organized check-in without personal contact when the office is closed. But: it really, really needs some TLC. It's not that clean and not just old but ruined. It doesn't give you the nice, charming vibe like the little signs and notes would suggest. In summary, not really a feel-good experience unfortunately.

We felt very well rested while staying here and exploring the area around Roturua. They have very comfy beds and our room on the upper floor stayed very quiet throughout the night. The room was well equipped with thoughtful touches like an information board about the hotel and area, extension cords for power outlets, activity recommendations, map of the property (including hours for amenities), good coffee/tea/hot chocolate and some nice shower toiletries. The kitchenette is good to cook a small meal in and we used it a few times during our stay to make breakfast and dinner and felt we had all the dishes and cookware we needed. We appreciated that they included salt, pepper and milk. The amenities are pretty good at this hotel. They have tapped in to a geothermal well and that provides heat for the rooms, hot water on the property, a heated outdoor pool, mineral baths and a steam box. We tried everything to check it out and felt it was all well done. The steam box was a highlight for us as it was very clean, had detailed instructions for its use and works very well. We picked up some stuff at the grocery store and enjoyed a delicious dinner of steamed New Zealand mussels and some prawn dumplings. The steam box worked fast and I was able to lift up the steam baskets with my bare hands after the items were fully cooked. We made a sauce using a herbed garlic butter, shallots and some white wine and felt it paired well with the mussels. They have a board with recommendations of what to cook in the steam basket and with the instructions we found it easy to do. Check in/out was easy at this hotel and we did both after hours because we came in late and left early. They emailed us instructions before we arrived and included a little welcome bag with instructions for the property. They also included a personalized letter for us. Before we arrived they sent us a list of recommendations for the Roturua area and they have some recommendations near the front office for what to do nearby, on a rainy day or on a sunny day. Again, we appreciated the friendly and thoughtful touches. The parking area was plentiful and included, but your car windows may get fogged up if you're parking close to the pool area. All that being said we felt the room we stayed in was a little dated and could use a deep clean. The shower caddy and the bathroom fixtures were a little grimy. The bathroom had a broken hook on the back of the door and we felt we could use something to hang out wet swimsuits/towels on. The room did provide a third bath towel but during our first night they nearly ran out of towels by the pool and had a note saying they had a shortage of pool towels. The property does smell like hot springs but then again the whole town does. We would recommend keeping the curtains closed if you are away for the day to help manage the temperature of the room - there is an AC unit but it can get quite hot in there with the curtains open on a sunny afternoon. We would defini